Kirby Grange Residential Care Home

Spinney Drive, Markfield Lane, Botcheston, Leicester LE9 9FG
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10 59 Reviews
  • Kirby Grange Residential Care Home, Leicester
Kirby Grange Residential Home offers a serene residence in an idyllic rural location with great public transport links.

Kirby Grange is one of the best-loved residential care homes in Leicester, providing daily help and support for residents who do not require nursing care but need help with the stresses and strains of daily living.

The team of highly experienced carers provides really amazing quality dementia care, with specialised training and knowledge in this and associated areas. Unlike many other homes, the team's focus extends to maximising the overall wellbeing and quality of life for every individual resident.

For people who don’t yet need full-time care but require short-term support, sometimes because their usual carers are unavailable, then respite care homes such as Kirby Grange are ideal. Each of their respite or short-stay residents receive the same levels of care, respect, and dignity that full-time residents would.

Kirby Grange understands that moving into a care-focused residence can be a daunting prospect. The team work hard to ensure residents soon settle in to life at their new home.

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Care Provided by Kirby Grange Residential Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Kirby Grange Ltd
  • Person in charge
  • Laura Warner (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Kirby Grange Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,100

  • Fees may change from the above depending on size and location of the room within the home, whether it has an en-suite wetroom . Fees also may vary acording to the needs of the individual resident.
    Please contact the manager for further details
  • (these prices are only a guideline, please contact Kirby Grange Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit at any time


  • Parking

  • There is plenty of on-site parking in close proximity to the front door


Kirby Grange Residential Care Home Reviews (59)

Total of 59, showing 1-20
10

Kirby Grange Residential Care Home has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years. Over all time Kirby Grange Residential Care Home has 59 reviews.

Overall Experience

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Date Published

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Review from Wendy C (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirby Grange is a friendly professionally run home. The staff are brilliant and the care provided is excellent. My Mum has been at Kirby Grange for several years. She is at home there and we feel confident that she is receiving the best care and we are kept informed should any issues arise.

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Review from Jenny S (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always look to make sure that my Mum is well and looked after. The Care Home looks to put on activities for the residents and invite family and friends to attend. The Christmas Party this year was very enjoyable.
Thank you to all the staff that work so hard to make it the best experience possible.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your review - we are delighted that you came to the Christmas party and enjoyed it so much - we plan to have many other events for family and friends throughout the year - the staff loves organising and participating in them! Thanks again.


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Review from Rob K (Son of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A year after my mother moved into Kirby Grange, we are still impressed by the staff who all go the extra mile. Kirby Grange feels like a real home rather than an institution. All this has made such a difference to Mum's safety and well-being and as family, we can rest easy knowing she is well cared
for.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your generous review. We are delighted that you see Kirby Grange as a "real home" and that your Mum's well-being has improved so much because that's exactly what we strive to do and for people to see that being in a caring environment is actually better than being alone - thanks again.


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Review from R K (Nephew of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Kirby Grange highly enough. You won't find a more gentle, kind, and safe home for those needing residential care. The newly decorated and furnished lounge is lovely - a welcoming space for residents to chat with their guests over tea and biscuits. A big thank you to the staff of Kirby
Grange who arranged so many thoughtful and entertaining events for the residents this Christmas as they do throughout the year.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your lovely review - the staff will be so pleased to read it and to know that their immense hard work is so appreciated. Despite the incredible economic pressures on the care sector, we intend to continue to invest further in Kirby Grange - watch this space!


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Review from Pat L (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 2 years now and is happy and well looked after. Whenever we visit there is always a friendly welcome from everyone. Everywhere is clean and tidy and Mum always looks well, she enjoys having her hair styled.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your review - it's lovely having your mother living at Kirby -she is a much-loved member of the community.


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Review from Donald S (Nephew of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident long-term so the team knows her well and always respects her needs and acts with sensitivity. Her needs are quite complex as her sight, hearing, and mobility are very poor but she is happy with her care. As her next-of-kin, I am always kept advised of any issues relating
to her care. I certainly chose Kirby Grange wisely.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your very kind review - we will be sure to share it with the staff team who are always delighted to hear that residents and relatives alike are happy with their work and the overall experience at Kirby Grange - it is to us a very special place and its great to hear that you share that as well.


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Review from M S (Niece of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a kind and friendly home. Every member of staff is so welcoming and nothing is too much trouble. I have only praise for the kindness and care shown to each and every resident. I leave my auntie after visiting knowing that she is safe and well cared for. I would recommend the home to anyone. Thank
you to everyone for their care and hard work.

Reply from LAURA DAVIES, Manager at Kirby Grange Residential Care Home

Thank you for your kind words, it's lovely to hear your feed back we will pass these comments on to all our team.


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Review from Y B (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter Kirby Grange it feels like home. The staff are welcoming. They know their residents' likes/dislikes etc. really well. I am impressed with their attention to detail. The home has recently been decorated inside and out, looks really lovely. Congratulations to all the team for their
care and hard work.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Very many thanks for taking time to do a review. We are delighted that you see Kirby as we intend - a real home from home and a lovely welcoming community. We are always redecorating and looking for ways to improve the decor, facilities and care so if you have any suggestions please let the manager know - thanks again.


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Review from Nick M (Son of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Kirby Grange for the past three years. During this time I have only experienced good things about the care home. Both the staff and management are very good and kind. I have no hesitation in recommending Kirby Grange. It is excellent.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your most generous review - it is very much appreciated.


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Review from Collette H (Niece of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The open-door policy that the home has for relatives and friends shows that this is a home with nothing to hide. Staff are friendly and welcoming. They genuinely care about the residents and their families. My relative is new to the home this year and has now settled in well. Settling in took time and
they have been patient and understanding. I can relax and not worry knowing my relative is well cared for.

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Review from Brenda H (Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone who made my Christmas extra special for me by my wonderful visit to a nail bar for a lovely manicure, it was so very kind of the person that spent the time to take me. I so appreciated the gesture and once again, many, many thanks. Special thanks to the manager, she was brilliant.

Reply from Laura Davies, Manager at Kirby Grange Residential Care Home

Thank you for sharing your kind words, we will share this with our team. We had to make your Christmas wish come true and have those nails sparkly for your family occasions.


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Review from Lyn B (Daughter of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for everything you do to help with our mother's care. Not living in the UK has been very difficult for me but I have full confidence in her care. Nothing seems too much trouble. Encouraging her to eat before going to sleep. All those things make a huge difference
to her well-being.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your fulsome review which I will be sure to pass on to the staff team who will be delighted to read your comments. I hope that if and when relevant as Kirby Grange has WiFi throughout the home, you are able to use video etc to talk to your mother - again many thanks for your review.


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Review from S N (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for 5 years. I have found the staff very caring and very understanding of my mum's needs. She has dementia and this illness brings its own challenges. I feel they have always been very supportive. I am always contacted straight away if there is a problem. The care home
is very clean and welcoming.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you very much for your lovely review - I will pass this on to the staff team who I am sure will be over the moon!


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Review from J S (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing, they all treat my mum with dignity and respect but are friendly and it is obvious that they know her well. The home is always clean and welcoming. I am always informed if there is anything I need to know regarding my mum's care. My mum is very settled there. Thank you Kirby Grange!

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you for your lovely review - we are delighted you are so happy with your mother's care and as always if there is anything we can do to improve in any way, please let us know.


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Review from Sally C (Daughter-in-law of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people who run and work at Kirby Grange residential Care Home are absolutely first class. The care and attention to all the residents and families are second to none. They are truly unsung heroes who tirelessly work to make the home the best, I believe, in the area. My husband and I cannot thank
the staff enough for the care given to Mum during her final few days of life. We shall continue to go to fetes and events to support the, and the residents. A massive thank you to all.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your incredibly kind review which I will pass on to the staff team who I know will be absolutely over the moon with your feedback.
Thank you again.


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Review from Stephen G (Brother of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely team, very professional, friendly, efficient and helpful, doing a great job at this moment of time, with all the pressure that is on the NHS.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you very much for your generous review which I will be sure to pass onto the team.


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Review from Charmaine R (Power of Attorney of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall, my friend was poorly quite quickly. A doctor was called and then the paramedics and they decided after contacting me that the best thing to do was keep her in the home and make her comfortable. I was encouraged to visit her which I did and she received wonderful care in her last hours.
She was very well cared for and was happy and I believe it was the best thing for her to be in familiar surroundings with people she knew and cared about her.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Hi - we are delighted that you are so happy with the care we provided - it means an awful lot to the staff team to get such lovely feedback.


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Review from gillian R (Daughter of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirby Grange staff have cared so well for my mum. She loved it there, loved all the staff and especially the food. In her final moments I can only describe the care she received by the staff as amazing and they looked after and supported us too during this very difficult time.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you for your lovely review - so much appreciated by us all.


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Review from Paul R (Son of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received the very best level of care and support during her time at the home. Everyone has done a fantastic job especially over the last 2 years during the pandemic. I would very much recommend Kirby Grange to anyone looking for a care home for their loved one.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your very kind review which I will pass on to the team, who will be thrilled.


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Review from Jane H (Friend of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was very happy and settled at Kirby Grange. She was well looked after, enjoyed the great food.
As a next of kin, we felt informed and was looked after by the staff.
The home is decorated and presented well. Staff have dealt very well with the pandemic, we could see a strong team hard working.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your very kind and generous comments which I know will be very greatly appreciated by the staff team who have, and continue to do, such a great job.


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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Kirby Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Kirby Grange Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (6 Goods x 4) ) ÷ 156 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kirby Grange Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2025

Contact us today to enquire


Awards / Recognitions (2)

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Meet the Team (5)

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Laura Davies

Job Title: Registered Manager

Laura is the registered manager at Kirby Grange care home, and oversees the day to day running of the home.


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Maria

Job Title: Deputy Manager

Maria assists Laura with the everyday running of Kirby Grange.


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Louise, Jack, Sarah and Hannah

Job Title: Senior Care Assistants - Days

With detailed input from residents, family and friends, our senior care assistants develop and constantly review each resident’s care plan. The Senior Carers manage each shift and ensure that care plans are delivered correctly. They also are responsible for liaising with families, friends and health service professionals.


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Helen and Steven

Job Title: Chefs

Helen and Steven are our in-house cooks at Kirby Grange. Our chefs prepare delicious, home-made meals every day with fresh and nutritious ingredients.


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Azima, Donna and Naomi

Job Title: Senior Care Assistants - Nights

Our night time senior care assistants provide care and support to our residents throughout the night. Our carers are available 24/7 to provide exceptional quality care.


Frequently Asked Questions about Kirby Grange Residential Care Home

What types of Care is Kirby Grange Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirby Grange Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kirby Grange Residential Care Home have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kirby Grange Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kirby Grange Residential Care Home to the centre of Leicester?

6.4 mile(s) as the crow flies, distance by road may be significantly further.