Kirby Grange Residential Care Home

Spinney Drive, Markfield Lane, Botcheston, Leicester LE9 9FG
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10 59 Reviews
  • Kirby Grange Residential Care Home, Leicester
Kirby Grange Residential Home offers a serene residence in an idyllic rural location with great public transport links.

Kirby Grange is one of the best-loved residential care homes in Leicester, providing daily help and support for residents who do not require nursing care but need help with the stresses and strains of daily living.

The team of highly experienced carers provides really amazing quality dementia care, with specialised training and knowledge in this and associated areas. Unlike many other homes, the team's focus extends to maximising the overall wellbeing and quality of life for every individual resident.

For people who don’t yet need full-time care but require short-term support, sometimes because their usual carers are unavailable, then respite care homes such as Kirby Grange are ideal. Each of their respite or short-stay residents receive the same levels of care, respect, and dignity that full-time residents would.

Kirby Grange understands that moving into a care-focused residence can be a daunting prospect. The team work hard to ensure residents soon settle in to life at their new home.

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Care Provided by Kirby Grange Residential Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Kirby Grange Ltd
  • Person in charge
  • Laura Warner (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Kirby Grange Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,100

  • Fees may change from the above depending on size and location of the room within the home, whether it has an en-suite wetroom . Fees also may vary acording to the needs of the individual resident.
    Please contact the manager for further details
  • (these prices are only a guideline, please contact Kirby Grange Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit at any time


  • Parking

  • There is plenty of on-site parking in close proximity to the front door


Kirby Grange Residential Care Home Reviews (59)

Total of 59, showing 21-40
10

Kirby Grange Residential Care Home has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years. Over all time Kirby Grange Residential Care Home has 59 reviews.

Overall Experience

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Review from M S (Son of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very caring and the staff are always willing to help the residents. They made the best use of the extra equipment room for visits and made it into a seperate room divided off for visits to keep COVID out of the home. Meals were of a good standard and alternatives possbile when needed.

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Review from Gill E (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has benefitted tremendously from moving into Kirby Grange. The staff are absolutely great with mum in all areas of her care. The family love seeing mum on the Home's Facebook page having a great time at the celebrations and events, especially when The Rusty Barrel is open (the garden bar built during
lockdown). Mum is encouraged to participate in the communal areas but also time is made to engage with her in her room when she doesn't feel like joining the others. Mum tells me she loves the food and I know that an alternative meal will be prepared for her if needed. It was hard initially handing over the care of mum to others but I have every faith that she is well cared for.

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you so much for your very kind review which is very much appreciated by the whole team at Kirby.


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Review from Mary S (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father resided at Kirby Grange for the last few years of his life.
I was pleased with the care he received prior to the Coronavirus pandemic, but during the pandemic I felt the home went over and above to keep the residents safe and the relatives in constant touch. My father then unfortunately
had a stroke. Kirby Grange fulfilled his request to come 'home' and after hospital discharge provided excellent end of life care in conjunction with the GP and the District Nursing team, their communication with his family was also excellent during this period. Thank you for all you did, you made my Dad really comfortable and content!

Reply from Geoff Butcher, Director at Kirby Grange Residential Care Home

Thank you very much for your very kind review - very much appreciated.


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Review from R C (Respite Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to say that my short time spent at Kirby Grange was most relaxing and pleasant. All the staff and management were emos helpful and kind. Keep it up.

Reply from Geoff Butcher, Owner at Kirby Grange Residential Care Home

Dear Robert - thank you for your very kind review. I know everyone at Kirby loved having you there and if there was ever an opportunity, we very much look forward to seeing you again.


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Review from Jane G (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Kirby Grange for over two years, in which time he has been cared for, and treated with love, and respect by all the members of the team, from management to all levels of carers.
During his time there I have been extremely impressed by the efforts made to entertain the
residents, making the atmosphere a happy and relaxed place to be.
Families are always welcome to be part of afternoon teas, and entertainment put on for the residents, as well as inviting them for feedback on how the home is run, which in my opinion is so important.
I have always been made to feel welcome whatever the time of day I visit my father, and even though they may be busy, there is always time for a smile and a chat, or update on my father's welfare.
Although COVID-19 has been extremely worrisome for families, I have been impressed by the way management and the team have dealt with keeping the home free of the virus.
The home has my full support.

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Review from D K (Niece of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been living at Kirby Grange for a few months now and he's very happy and settled as are the family. The staff are brilliant. The home itself is spotless and the meals look great.

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Review from Tracey P (Daughter of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and look after my mum really well. They encourage the family to treat it as home from home and they are very supportive to the whole family as well as Mum.
The food range is excellent and they are happy to accommodate any dietary needs, providing choice and variety.
There
is a lovely homely atmosphere making you feel instantly welcome. They have a resident cat and guinea pigs which everyone enjoys.
I would recommend Kirby Grange to anyone - the staff really care here and it shows, a massive thank you to all the staff who have been so supportive during this difficult time.

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Review from Geoffrey B (Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, very relaxed atmosphere.
Very flexible approach to convalescence.

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Review from Debbie R (Daughter-in-law of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There has been a significant improvement of late throughout the home. Any issues/concerns that we have had have been dealt with efficiently. Choosing a care home is not an easy decision to make but Kirby Grange is definitely worth a visit.

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Review from David I (Friend of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is well run with ample staffing levels. The staff are friendly and kind towards the residents and nothing seems too much trouble. I am impressed by the cleanliness and decor of the home.
The lady I visit is especially impressed with the laundry arrangements. I would have no hesitation
in recommending Kirby Grange as a first-class care home.

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Review from Ann F (Sister of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have noticed such a vast improvement over the last few months, in the atmosphere and cleanliness.

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Review from Gail A (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of the care home appears to be on a steady upward trend.

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Review from Anne D (Daughter-in-law of Resident) published on 13 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for a residential home for my mother-in-law, my partner and I visited seven care homes in the area who had vacancies. Of the seven homes we visited, we found Kirby Grange to be by far the best in terms of facilities available at the home, the spacious size of the home, and most importantly
the caring nature of the staff. The manager at Kirby Grange bent over backwards to accommodate us, keeping us informed at first about the top up room available, and then when another room became free. The manager was genuinely considerate of all my mother-in-law's needs. We were turned away by another home as my mother-in-law is hoist only and has swallowing difficulties, therefore requiring a higher level of care. Kirby Grange could see how distressed we were at finding her a good home who would accept her and did everything they could to accommodate her.
We would also like to thank the visiting doctor and nurses from another practice who Kirby Grange use, they all did a wonderful job.

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Review from Diane W (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the time is happy at the home. The same story could do with more staff. The staff don't always have time to help everyone. The room is clean and the clothes are always clean. Have to ask for a shower at times, but is done when asked.

Reply from Geoff Butcher, Owner at Kirby Grange Residential Care Home

Thank you for your kind review. As evidenced by our detailed written records your mother quite often declines a shower but responds very well to your reminding / prompting her which perhaps explains your perception that she is showered when you request one.
Regarding staffing, we staff Kirby Grange significantly ahead of industry norms and generally operate with a main shift totalling 12 staff including activities, domestic etc supporting up to 27 residents. A recent inspection by Leicester County Council included a review of staffing levels which were deemed satisfactory. Staffing levels are reviewed at least monthly against each resident's individual needs - we would welcome a detailed discussion of this issue with the reviewer and the resident to ensure we are delivering the high level of care which is our goal.


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Review from Mike F (Friend of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a recent frequent visitor to Kirby Grange to see my dear friend, I felt that I must submit a review.
From the very beginning of her stay here, the management and staff have been
wonderful. Their professionalism, care and warmth is spread throughout, having spoken to most of the residents, they
are very happy here and feel the same with the superb level of dignity and respect they receive.
Can't speak highly enough of the some of the most wonderful hardworking caring people I have ever met, this is the place to be when you need the best.
Thank you Kirby Grange.

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Review from Paul S (Son of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well looked after during his stay in this home. Looked on staff as family. Never had a bad word to say about the home - care, food, friendliness. Really liked Kirby Grange.

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Review from Derek F (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and helpful staff. Nice room, well furnished and warm. Lovely situation.

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Review from Jean A (Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my stay. Staff are caring and kind.

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Review from Betty M (Resident) assisted by family/friend published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum seems very happy.

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Review from Beryl D (Resident) assisted by family/friend published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it very clean, good food and staff are very helpful.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Kirby Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Kirby Grange Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (6 Goods x 4) ) ÷ 156 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kirby Grange Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2025

Contact us today to enquire


Awards / Recognitions (2)

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Meet the Team (5)

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Laura Davies

Job Title: Registered Manager

Laura is the registered manager at Kirby Grange care home, and oversees the day to day running of the home.


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Maria

Job Title: Deputy Manager

Maria assists Laura with the everyday running of Kirby Grange.


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Louise, Jack, Sarah and Hannah

Job Title: Senior Care Assistants - Days

With detailed input from residents, family and friends, our senior care assistants develop and constantly review each resident’s care plan. The Senior Carers manage each shift and ensure that care plans are delivered correctly. They also are responsible for liaising with families, friends and health service professionals.


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Helen and Steven

Job Title: Chefs

Helen and Steven are our in-house cooks at Kirby Grange. Our chefs prepare delicious, home-made meals every day with fresh and nutritious ingredients.


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Azima, Donna and Naomi

Job Title: Senior Care Assistants - Nights

Our night time senior care assistants provide care and support to our residents throughout the night. Our carers are available 24/7 to provide exceptional quality care.