Langdale House Care Home

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home

Thank you for sharing such a heartfelt review of your experience with Langdale House. Your kind words mean the world to us, and we are truly humbled that we could provide comfort and care to your uncle during such a deeply emotional time. Caring for our residents is at the heart of everything we do; they are always our top priority. It is our privilege to not only provide personalised care to those we look after but also to offer support to their families during challenging moments. Knowing that we could bring comfort and reassurance to you and your uncle is deeply meaningful to us. Your recommendation and trust in us is an honour we do not take lightly. We will ensure your gratitude is shared with the team, who will be touched by your recognition of their dedication and compassion. Please know that our thoughts remain with you and your family. Thank you for allowing us to be part of your uncle's journey.

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home

Thank you so much for your heartfelt review of Langdale House. We are truly glad that your uncle has found a sense of home with us, and we appreciate you sharing your experience. Our dedicated team is committed to providing exceptional care and support, and it's wonderful to know that their efforts have positively impacted your uncle's transition. Keeping families informed and involved is a vital part of our approach. Your kind words mean a lot to us and motivate our team to continue delivering the best care possible. Thank you again for your trust and appreciation.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for sharing your experience at Langdale House. Your feedback about the care provided by our dedicated team is truly appreciated. The dedication and skill of our caregivers, nurses and management are the cornerstones of our commitment to creating a nurturing and supportive environment for all our residents. We are grateful for your acknowledgement of the caring and professional approach that defines our team. It is our privilege to provide a warm and engaging atmosphere, and we are committed to maintaining the highest standards of care and compassion for all our residents. Thank you for being a part of our Langdale House family.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

We are deeply grateful for your heartfelt and touching review. We are glad that Langdale House was able to provide excellent care for your father during the challenging final months of his life. We are deeply sorry for the loss of your father. He was a cherished member of our Langdale House family, and we loved having him around. Your words affirm the dedication and commitment of our staff to prioritise compassion, dignity, and personalised care for each resident. We understand the complexities of late-stage vascular dementia and the impact it can have on both the individual and their loved ones, and we are humbled to have been able to provide the support and care that your father needed. We believe in the importance of meeting our residents' medical needs and understanding who they are as individuals and what brings them joy. Thank you for entrusting us with the care of your father and your kind words.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you so much for sharing your lovely feedback about Langdale House. We greatly appreciate your kind words, which serve as a testament to our caring teams' dedication and exceptional skills. At Langdale House, our compassionate staff members take immense pride in providing a warm and welcoming environment for our residents and visitors alike. Their commitment to creating a peaceful and settled atmosphere is truly commendable. Their genuine care and dedication make everyone feel valued and included during these special moments. We also strive to maintain a clean and inviting space for all. The bright and welcoming ambiance reflects our commitment to creating a comfortable and enjoyable setting for our residents, their loved ones, and all our visitors. Your appreciation reinforces their dedication and motivates them to continue delivering the highest standard of service. Once again, thank you for your kind words. We eagerly look forward to welcoming you back to Langdale House.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for taking the time to share your experience at Langdale House. We are deeply grateful for your kind words and humbled by your appreciation for our staff. Caring for individuals with vascular dementia and challenging behaviour requires an exceptional level of dedication and compassion. We are delighted that your mother-in-law is happy and well cared for at Langdale House. It brings us immense joy to know that she is in a home where her needs are met and where she can thrive in a supportive and nurturing environment. We understand how crucial it is to find the right care setting, and we are honoured that you trust us to provide the exceptional care your mother-in-law deserves. We are proud to have such dedicated staff who go above and beyond to make a positive difference in the lives of our residents. Thank you again for your kind words and for choosing Langdale House. Rest assured, we will strive for excellence and provide the best possible care for all our residents.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for your heartfelt review of Langdale House. Thank you for acknowledging our staff's exceptional efforts in making the Christmas party a truly wonderful experience for everyone involved. At Langdale House, we pride ourselves on going above and beyond to ensure that our residents and their families feel welcomed and embraced as part of our big family. We believe in creating a nurturing atmosphere where love, care, and a sense of belonging flourish. Your recognition of our commitment to providing superior care warms our hearts. We understand the importance of entrusting your loved ones' well-being to us, and we strive to exceed expectations in every way possible. Thank you for choosing Langdale House and allowing us to be a part of your loved one’s journey. Once again, thank you for your kind words. We look forward to continuing to provide exceptional care and making every moment spent at Langdale House a source of joy and comfort.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you so much for your lovely review of Langdale House. We're delighted to hear about your satisfaction with the care provided to your dad. Our dedicated staff members strive to cater to each resident's unique needs and demands while maintaining a high degree of compassion and professionalism, and your recognition of our hard work and dedication means a lot to us. Further, keeping close and transparent communication with our residents and their families ensures the highest quality of care. We're glad you found our updates on your dad's condition helpful and reassuring. We take pride in nurturing an inclusive atmosphere where you feel welcomed and invited anytime. Special occasions like your dad's recent birthday allow us to show our affection and commitment towards our residents. Your gracious words of appreciation have been shared with our team. Your positive feedback strongly motivates us to uphold our high service standards.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you so much for taking the time to share your positive experience with Langdale House. We are thrilled to hear that your husband is happy and settled in our care home and that our staff provides thoughtful care to all our residents. At Langdale House, we aim to provide an atmosphere which is always friendly, loving, and joyful, and we are very proud of the hard work and dedication of our staff and management in striving to deliver an outstanding level of care and support. We truly appreciate your recommendation and are proud to have earned your confidence in our work ethic and the quality of care we provide. We strive to maintain excellence in all aspects of our service, from meals to activities, so it's gratifying to hear that we are meeting your expectations. Thank you again for sharing your kind words; we appreciate your feedback and support, which serve as a source of encouragement for us to maintain the highest standards in all we do.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for your truly, lovely review of our home and staff at Langdale House. We aim to provide an atmosphere, which is always caring, friendly, loving, and joyful, and we are very proud of the hard work and dedication of our staff and management in striving to deliver an outstanding level of care and support. We believe it is very important that as family members, you know that you are also very important members of our Langdale family, and we are so pleased that you have chosen us, trusted us, and can take comfort in the knowledge that your husband is always in capable, caring and loving hands. It is heartening to read such kind words of recognition for the care team's commitment and understanding, and this will truly make them smile!

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for such a considerate review of our staff here at Langdale House. We appreciate how difficult managing this was for you and you can take comfort in the knowledge that your wife will always be safe with us. Our staff and managers at Langdale House understand the difficult transition from home to a care facility and are dedicated to providing compassionate, high-quality care. We offer an individualized approach to dementia care, delivered by a dedicated team of professionals with extensive experience. We strive to provide a warm, friendly environment where each resident is valued and respected. We make sure their dignity is maintained at all costs and our amazing staff is patient, kind, and understanding. We are proud of the work our team does, from their devotion to their residents to their commitment to communicating with families. They are an important part of maintaining a connection between residents and their families. Thank you again for your kind words.