Review from A H (Daughter of Resident) published on 19 June 2022
Submitted via Postal Card • Report

Overall Experience

I moved my elderly mum into Langdale House in March and have to say I am very happy with the whole experience. Although she suffers from dementia and is unable to give me her views, she always appears content and well looked after. The home is always friendly and the staff very happy to stop and have

a chat.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for taking the time to leave a review of your experience with Landale House Care Home. It is good to know that we were able to meet your expectations and provide the level of service you have described in your review. We are pleased that your mother's experience with Langdale House has been positive and that we were able to provide her with dignified care. Our goal is to provide dignity and compassion for our residents and your mother's caregivers have certainly succeeded in this endeavour. Thank you for taking the time to share your thoughts with us and we’ll be sure to share them with the home.

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Review from L R (Daughter of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for this care home. The home itself is always clean, warm and inviting and all the staff are amazing. They all take great care of my mum who is in the late stages of dementia.

Reply from Andrew Smith, Trainee Executive Manager at Langdale House Care Home

Thank you so much for the amazing feedback that you have passed on to us. I will be sure to let the team at Langdale House know. we will ensure mum continues to receive this level of care.

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Review from Julie N (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience

Friendly caring and professional. My dad went there on discharge from LRI for end of life care. The staff got to know him very quickly and he seemed to settle in well. I cannot fault the care given and wish to express my deep thanks.

Reply from Andrew Smith, Trainee Executive Manager at Langdale House Care Home

Thank you for your kind words. We are happy that your dad got the care he deserved. I will pass on this feedback to the team at the Home

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Review from E M (Niece of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience

We as a family are extremely pleased with the care received. The running of the home and all the staff very satisfactory.

Reply from Andrew Smith, Trainee Executive Manager at Langdale House Care Home

Thank you for taking the time to write a review complimenting the care and running of our home. I will personally feed this back to the team and ensure that we continue to meet your expectations.

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Review from J S (Stepdaughter of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience

Due to covid, we have up until recently had restricted access to visiting inside the home. On our recent visits, we have been really pleased with the care and attention that our stepmother has had. She is very content and happy whenever we visit. The activity organiser has been really supportive in

giving us updates and organising activities that she can engage in and benefit from.

Reply from Andrew Smith, Trainee Executive Manager at Langdale House Care Home

Thank you for your kind words and taking time to write a review. I am please that your loved one is happy and content. I will ensure that the activity organiser is informed about the benefit her updates are having.

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Review from Valerie M (Wife of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience

My husband seems very settled and happy and is well cared for.
The ratings not completed are because I have only been in the porch.

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Review from H H (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience

My mum has been very happy at Langdale House Care Home. The staff are happy, kind and caring. My mother is treated with dignity and compassion.

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Review from Linda D (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience

Staff are helpful and professional.

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Review from Ann Y (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience

Everyone always very friendly, chatty and cheerful. Mum always looks clean and doesn't smell. Her hair is always clean and styled. Due to COVID, we have not been inside or seen her room so cannot provide all ratings.

Reply from Amaan Sadiq, Junior Director at Langdale House Care Home

Thank you for your kind review. At Langdale, we aim to provide an atmosphere which is always friendly, loving, and joyful. Our wonderful staff always ensure that our residents are taken care of and their wellbeing is a priority.

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Review from K C (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience

My father has complex needs and is very limited on communication. Langdale House go over and beyond in ensuring his quality of life is maximised. He is treated with dignity and respect at all times. I highly recommend Langdale House.

Reply from Amaan Sadiq, Junior Director at Langdale House Care Home

Thank you for your review. We highly appreciate your lovely praise of Langdale House. At Langdale, we ensure that the quality of life for our residents is made easy and positive. We train our staff to be able to deliver dignified care always. Thank you once again for your feedback!

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Review from R M (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience

My mother is extremely settled and clearly well cared for at Langdale. Visits to see my mum have been especially well organised and safe during COVID.

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Review from S S (Wife of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience

Very friendly and caring staff. Family atmosphere.
Unable to comment on some areas as not been inside the home due to COVID restrictions.

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Review from G H (Brother of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience

I hope my sister comes home, is she ok. I am alone in my home and I am fed up. I have only seen my sister 4 times in 12 months. I have been told she is fine, the carer said.

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Review from Andrew B (Son of Resident) published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience

Excellent in all aspects.

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Review from P L (Son of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience

Langdale House is well managed and my mother and the other residents seem to be happy and well motivated. I am satisfied that the staff do the best they can.

Reply from George Sfintescu, Business Support Officer at Langdale House Care Home

Thank you so much for taking the time to leave us this amazing review. We are delighted to hear that you appreciate our staff and management teams. During these unprecedented times, they have been under immense pressure, and we are so proud of them for doing this amazing work under these circumstances. They are our heroes with masks instead of capes. We’ll make sure to pass your kind words with the team at Langdale House. Thank you for your review and we look forward to seeing you again.

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Review from Alison B (Daughter of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience

During this difficult year, the only thing that has kept my family's peace of mind is that Dad is being very well cared for. For me, this is the longest time of not being to see or talk to Dad in my life. The staff are absolutely brilliant and take time to reassure me about Dad and knowing all his needs

are well looked after is very reassuring. I cannot praise Langdale House enough and I have recommended them on several occasions.

Reply from George Sfintescu, Business Support Officer at Langdale House Care Home

Thank you so much for taking the time to leave us this amazing review. We shared your review with the team at Langdale House and honestly, it made their day. It is heart-warming to see that your Dad is doing well, and your family has peace of mind with our caring services. After all, that’s what we set out to achieve. So thanks for your kind words and we look forward to seeing you again.

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Review from Jane R (Wife of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience

My husband is happy and comfortable at Langdale House. I am pleased and relieved that he ended up there after a long journey. The staff are excellent and I know he is being well cared for and given good food. The activities co-ordinator is particularly good. Before Covid, I noticed how she gave every

resident time and appropriate input and during the pandemic, she has helped me to communicate with and informed me about how my husband with photos and video calls.

Reply from George Sfintescu, Business Support Officer at Langdale House Care Home

Thank you so much for taking the time to leave us this amazing review. We are delighted to hear you feel relieved knowing your husband is in safe hands at Langdale House. To us, it means that the hard work our team puts in every day and every night is fruitful. We shared your review with the activities coordinators at Langdale House and they were over the moon. They really strive to create a connection with each resident, and they have been a vital part of maintaining communication between our residents and their families during these difficult times. Again, thank you for your kind words!

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Review from Chris B (Son of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience

Langdale House has been such an excellent choice for me to look after my mum. She has spent the last 10 months of her life in the home and the level of care has been outstanding.
All the staff I dealt with have been so professional and caring. It has been so nice to see all the activities you guys

have been doing with Mum all the time you were looking after her. My heartfelt thanks to you all.

Reply from George Sfintescu, Business Support Officer at Langdale House Care Home

Thank you so much for taking the time to leave us this amazing review. We are honoured to have been able to look after your Mum and are grateful for choosing Langdale House as her home away from home. Thank you for your kind words regarding our staff. We are all so proud of them for giving their all every day and every night to support and care for our residents. We are happy to hear your Mum enjoyed our activities. I’m sure the activities team will be very happy to hear about this. Again, thank you for your review!

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Review from Geoffrey C (Son of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience

The time Mum has lived at Langdale I am more than satisfied with the care and attention she receives. Management and staff are first class with the service they provide.

Reply from George Sfintescu, Business Support Officer at Langdale House Care Home

Thank you so much for taking the time to leave us this amazing review. We are delighted to hear the hard work of our team at Langdale House is appreciated. We are truly proud of all members of our staff and management for striving to deliver an outstanding level of care and support, especially in these difficult times. Your feedback and kind words are a big reason for why we strive to do the best by our residents. Thanks again!

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Review from Helen P (Daughter of Resident) published on 9 June 2019
Submitted via Postal Card • Report

Overall Experience

My mother had end-stage Alzheimer's disease and was very agitated and frightened. The staff have all been superb. So very caring and kind. The management worked closely with the local GP to change my mother's medication. This helped my mother by making her calmer and much happier. Sadly my mother passed

away at Langdale House. However, she was shown the utmost respect and dignity throughout her time there. The funeral directors commented to say how clean and well cared for my mother had been when they collected her from the home.

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Langdale House Care Home

Care Provided by Langdale House Care Home

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Funding & Fees Guide for Langdale House Care Home

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