The Lawns Care Home has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time The Lawns Care Home has 97 reviews.
Review from S S (Daughter of Resident) published on 19 March 2025
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Review from E C (Daughter of Resident) published on 19 March 2025
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Review from Anthony K (Son-in-law of Resident) published on 29 January 2025
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Review from Ian D (Son of Resident) published on 23 January 2025
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Review from A C (Son of Resident) published on 16 December 2024
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Review from J C (Son of Resident) published on 12 December 2024
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Review from Marie J (Daughter of Resident) published on 6 November 2024
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Review from Lisa T (Daughter of Resident) published on 11 October 2024
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Reply from Maisie Lawrence, Marketing Assistant at The Lawns Care Home
Thank you very much for your positive feedback regarding The Lawns Care Home. We understand that this can be an emotional experience, and we strive to create a warm and welcoming environment for everyone. Please know that we are always here to support both our residents and their families, and we are truly glad to be a part of your mum's care journey. Take care and have a lovely day!
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Review from Jeff J (Stepson of Resident) published on 3 October 2024
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Reply from Maisie Lawrence, Marketing Assistant at The Lawns Care Home
Thank you very much for taking the time to share your positive review of The Lawns Care Home. We are dedicated to providing a welcoming and safe environment for all residents, so it is wonderful to hear that you felt welcomed and impressed with our facilities and cleanliness. Just as importantly, we are pleased to hear that both you and your family friend felt reassured by the quality of our care. Thank you for your recommendation, and please reach out if there is anything more we can do to support you.
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Review from Sue W (Daughter of Resident) published on 19 September 2024
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Review from Beryl T (Resident) assisted by family/friend published on 19 September 2024
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Reply from Maisie Lawrence, Marketing Assistant at The Lawns Care Home
Hello, thank you for your feedback and for sharing your experience of The Lawns. We appreciate all of your kind comments about our team! We are pleased to hear that your experience has been positive, and we're glad you find the environment spacious and welcoming. We always strive to make mealtimes enjoyable and would love to hear any recommendations you may have regarding our food. Your input helps us ensure our residents receive the best dining experience possible. Take care!
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Review from Hilary A (Daughter of Resident) published on 15 August 2024
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Review from Victor T (Friend of Resident) published on 8 August 2024
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Review from Robert P (Friend of Resident) published on 25 July 2024
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Review from G W (Niece of Resident) published on 25 July 2024
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Review from Norah G (Resident) published on 15 May 2024
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Review from Georgina T (Resident) published on 15 May 2024
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Review from Stephen P (Son of Resident) published on 1 May 2024
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Review from J C (Daughter of Resident) published on 1 May 2024
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Review from L B (Daughter of Resident) published on 11 April 2024
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The Review Score of 9.8 (9.824) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for The Lawns Care Home is calculated as follows: ( (252 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 301 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2022
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Job Title: Home Manager
Joined: 2022
Marie has worked in the Health and Social Care sector for over 20 years. During this time she has been able to grow not only in her career but as a person. She began as a care assistant and has since progressed to Home Manager. Although it may be challenging at times, she finds her job extremely rewarding and loves making her residents feel truly valued. As Home Manager, she takes pride in empowering a positive culture across the home with the team and the residents.
In her spare time, Marie is a keen photographer; some of her photographs have even made it onto East Midlands News. Marie believes that “every day is a new opportunity and makes life feel brighter.”