The Lawns Care Home has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time The Lawns Care Home has 97 reviews.
Review from Cassie G (Daughter of Resident) published on 24 April 2020
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Review from Helen T (Daughter of Resident) published on 12 February 2020
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Review from D J (Resident) published on 11 February 2020
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Review from S R (Son of Resident) published on 6 February 2020
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Review from B D (Brother-in-law of Resident) published on 21 January 2020
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Review from Irene (Daughter-in-law of Resident) published on 29 November 2019
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Review from M D (Daughter of Resident) published on 13 June 2019
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We discovered The Lawns in 2017 and this was her fifth stay. Mum is always warmly welcomed and
My mum doesn't take part in activities or visit the dining room, lounges and gardens but there is a great range on offer, should she change her mind. I know that staff ask if she would like to join in which is good. Residents look well and know us now, so mum gets a warm welcome.
Reply from Alison Geddes, Marketing at The Lawns Care Home
Thank you for your positive comments about our home, it is great to hear how pleased you are with your Mum's care during respite stays here at The Lawns. We take pride in the high standard of care we provide and our dedicated team are an asset to our home. Our Magic Moments Club offers a fun activity programme and is open to all residents, should your Mum wish to take part. The Home Manager and team will be delighted to receive your feedback, we look forward to welcoming you and your Mum back to The Lawns anytime. Thanks again, best wishes.
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Review from Stephen L (Son of Resident) published on 13 February 2019
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Reply from Alison Geddes, Marketing Administrator at The Lawns Care Home
Thank you for your wonderful comments about our home, it is great to hear that you find our team 'friendly and caring' and that you'd recommend The Lawns to others. Our Magic Moments Club offers a broad range of activities to suit a range of interests and which are open to all residents. At The Lawns, we pride ourselves on our high standard of care and the dining experience we offer, so it is great to hear you find our meals 'excellent'. Your comments will be passed onto the Home Manager and team, who will be delighted to hear your positive feedback. Thanks again for your kind words.
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Review from Jill (Respite Resident) published on 5 February 2019
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Review from Rosalynd D (Daughter of Resident) published on 31 January 2019
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Reply from Alison Geddes, Marketing Administrator at The Lawns Care Home
Thank you for your wonderful comments about our home, our dedicated team will be delighted to hear such positive feedback about the 'outstanding' care that we provide at The Lawns. It is touching to hear about the positive relationship that the team had with your mother and the support they offered to you and your loved ones right until the end. Thanks again for your kind words.
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Review from S L (Daughter of Resident) published on 10 October 2018
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Review from June M (Respite Resident) published on 4 October 2018
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Review from E H (Daughter of Resident) published on 2 October 2018
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Review from J O (Daughter of Resident) published on 8 August 2018
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Review from Jullie F (Daughter of Resident) published on 8 August 2018
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Review from Judith W (Friend of Resident) published on 12 June 2018
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Review from Freda W (Resident) published on 30 April 2018
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Review from Jan R (Respite Resident) published on 29 January 2018
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Review from Jeremy F (Son of Resident) published on 11 January 2018
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Review from Brenda T (Daughter of Resident) published on 11 January 2018
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Very welcoming home where staff are very caring for both user and relatives.
Extremely clean home almost seems like a hotel rather than a care home.
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The Review Score of 9.8 (9.824) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for The Lawns Care Home is calculated as follows: ( (252 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 301 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2022
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Job Title: Home Manager
Joined: 2022
Marie has worked in the Health and Social Care sector for over 20 years. During this time she has been able to grow not only in her career but as a person. She began as a care assistant and has since progressed to Home Manager. Although it may be challenging at times, she finds her job extremely rewarding and loves making her residents feel truly valued. As Home Manager, she takes pride in empowering a positive culture across the home with the team and the residents.
In her spare time, Marie is a keen photographer; some of her photographs have even made it onto East Midlands News. Marie believes that “every day is a new opportunity and makes life feel brighter.”