The Lawns Care Home

1a Knighton Rise, Oadby, Leicester LE2 2RF
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9.8 97 Reviews
  • The Lawns Care Home, Leicester
The Lawns is located in Knighton Rose, Stoneygate and is convenient for Allendale Road shops and cafes. Oadby village is close by. The home provides residential and respite care, and is within easy reach of the A6 road link where there is a regular bus service into Leicester. It is a purpose built home and furnished to a very high standard.

The home is situated in lovely, landscaped gardens and provides spacious en-suite accommodation, with traditional and antique furniture. A good proportion of residents rooms have patio doors opening onto either a patio giving access to the gardens or onto a veranda. Residents are welcome to bring their own possessions.

The Lawns features a large welcoming dining room where residents can socialise at meal times. The chef serves a variety of nutritious home cooked food that residents enjoy. Residents can select from the daily choices menu available and special dietary needs can be catered for.

A purpose built hairdressing salon is located on the ground floor where residents enjoy going to have their hair done by an experienced stylist who frequently visits the home.

The Lawns offers a wide range of activities and outings with a dedicated personal activities leader who strives to provide a stimulating and interesting calendar of entertainment throughout the year. Events are planned in close consultation with residents and their families to ensure everyone has something to enjoy. Trips can include the theatre, opera and Leicester race course, all in the local vicinity.

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Care Provided by The Lawns Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Marie Welsh (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Lawns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,097
  • (these prices are only a guideline, please contact The Lawns Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Lawns Care Home Reviews (97)

Total of 97, showing 61-80
9.8

The Lawns Care Home has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time The Lawns Care Home has 97 reviews.

Overall Experience

  • 82
  • 14
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Date Published

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Review from B B (Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very supportive but need training regarding catheter regime, e.g. bags changed on a specific day weekly and not discarded indiscriminately.

Reply from Sam Towse, Home Manager at The Lawns Care Home

Thank you for your feedback, I am glad to hear that our team were ‘very supportive’ - we pride ourselves on our standard of care so I am sorry that you feel yours haven’t been totally met on this occasion. We have a very robust training system in place which covers catheter care but following your review, this will be re-visited. Thank you for helping us to continue to improve our care and I am pleased to welcome you back as a returning resident to The Lawns.


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Review from Joan S (Friend of Resident) published on 1 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my first visit to The Lawns Care Home to see a friend. I found it to be a warm and friendly place, also very clean.


The meal menu was excellent. The staff made you feel very welcome.


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Review from Sara K (Regular Volunteer) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lawns care home is outstanding, a 5 star home and a great team run by the manager who is so helpful and makes you feel so welcome. Could not fault this home feels so homely and staff are amazing too. I would highly recommend this care home to anyone. From the minute you walk through the door you're
welcomed with open arms. Keep up the good work -
will visit again soon.

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Review from M I (Great-Niece of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had travelled 60 miles to see my great aunt at The Lawns. I was greeted by the most friendliest of staff, who offered me refreshments knowing I had travelled quite a distance. My great aunt is extremely well cared for and loves the homely environment. She tells me the staff are second to none.
During
my visit, I was invited to take part in the crossword afternoon.

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Review from Norman R (Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent attention. Could not be bettered.

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Review from Maria D (Respite Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay was only for 2 weeks after major heart surgery. I found the atmosphere happy, caring and comforting. Staff treated everyone with gentleness, humour and a smile, even in some very trying circumstances. Food was simple but well presented. There was a vitality among the residents which belied the
seniority and physical weaknesses of many of them, undoubtedly due to the stimulation and care of the staff.
Thank you, you provided a strong boost to my recovery.

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Review from Jayne P (Daughter of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very well looked after by all the staff and enjoyed her stay. She was slightly disappointed with the food as some of the food was not cooked enough or was quite hard for elderly people to eat but all the residents said the same. I felt that she was safe while I was away on holiday and would
definitely ask for her to come back and stay for respite again.

Reply from Tessa Matthews, Marketing Manager at The Lawns Care Home

Thank you for your comments and feedback. Your comments about the food will be passed on to our Chef and team. We are so pleased that your mum enjoyed her stay at The Lawns and we would be delighted to welcome her back again.


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Review from Maureen P (Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This week has been like a holiday with good food and comfortable and clean surroundings.
Very good attentive care.

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Review from Alan P (Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, warm, food excellent. Staff are friendly and helpful.

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Review from N H (Regular Volunteer) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Working around the site, I have seen the high quality style of the care home, residents are treated to 3 course meals and quality living space.


The gardens are very nice and our team are working to further improve these views.


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Review from M B (Regular Volunteer) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very aesthetically pleasing site and building.


Helpful and friendly staff, residents of the home constantly well-cared for and entertained.


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Review from B N (Respite Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The patience and kindness of the staff was endless. I was very impressed and grateful to them all.
I thoroughly enjoyed the comfort of my room.

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Review from Terry S (Son of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found The Lawns to be well-kept and organised.
Staff were exceptional, nothing was ever too much trouble. All staff were polite and friendly with a knowledge of my mother's needs.

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Review from Sue N (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother spent 10 days as a respite resident at The Lawns. This was a new experience for her and at 94 she had ever stayed in a residential care home before so she was very reluctant. From the moment she walked through the doors at The Lawns her anxiety disappeared. The warmth of the welcome; the
friendliness of the staff cannot be overstated. In her own words, they are "helpful in the extreme and always pleasant and cheerful". Everywhere was "spotlessly clean" and she was "continually asked if you had everything you needed". Thank you to all at The Lawns.

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Review from Marjorie D (Friend of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and pleasant staff. Surroundings very good and good atmosphere, homely. Residents treated with respect and needs catered for. The lady I visit is always spotless whenever I go. The staff are patient and kind in sometimes demanding situations. I would thoroughly recommend this care home.

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Review from Fay W (Wife of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Unfortunately, the home did not line up to our expectations.
He actually came out worse than when he went in for his week's respite.
His MS is worse than ever now.

Reply from Sophie Hallam, Marketing Assistant at The Lawns Care Home

Sorry to hear that we didn’t line up to your expectations. It’s good to hear your feedback and it would be great to be given the opportunity to chat through your concerns if you feel able to pop in to see me. The team pride themselves on their excellent service and regularly receive superb feedback from family and visitors to our home. They will be very saddened to hear your comments, so if you can pop in, we would really like to try to understand where we have gone wrong.
We are quite surprised to see the feedback about food and drink. Our chef has received a number of accolades for his food and we hear nothing but positive feedback from residents, so we are really surprised that you didn’t enjoy what was on offer. If there isn’t something you feel like having on the menu, the chef will rustle up something that really grabs your fancy. The menu offers fresh, seasonal options and has a range of alternatives available. It’s very rare that we can’t find something you like. However again, my door is always open – please feel free to pop in to have a chat.

All the very best to you both.
Sue – Home Manager, The Lawns.


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Review from Penny N (Daughter of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Lawns for approximately one and a half years. The care that she has received is exceptional. The staff are extremely pleasant, professional and caring and the environment is also very pleasant.
Beautifully appointed and homely whilst perfectly suited for purpose.
The food is very good, my mother tells me it's delicious and the meals offered are carefully prepared to suit most tastes. Regular entertainment is provided. My mother loves the visiting singers.

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Review from Derek B (Friend of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has now been at The Lawns for 12 months. He has settled in and loves the care from all the staff.
It was the best decision he made to come to The Lawns, not an easy decision at the beginning but he feels like he is at home, comfortable and safe.
This makes us comfortable that he is looked
so well.
Thank you to all the staff at The Lawns.

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Review from Edward H (Son of Resident) published on 8 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at The Lawns for three and a half years before his death. Although very reluctant to move into care he soon found a home from home and enjoyed his time greatly in the home. The rooms vary in size but are pleasant and with an en-suite toilet and sink (bathrooms nearby). The food
was varied and of a good standard, in fact, my father happily ate things he would never have eaten at home. The best feature I think is the stability of the staff team. Nearly all the same staff were in place and are still in place two years after his death. Continuity is very important. The staff dealt well with the residents in a caring but humorous way which my father liked. Entertainment provided and activities daily.
It is a care home and they cannot manage serious dementia or very ill people.

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Review from Sarah H (Granddaughter of Resident) published on 24 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely, friendly and welcoming place. I visited with my nan as we are looking for some respite care for her in the near future. We were invited to have a look around and stay for lunch. All the staff were very friendly and the home manager showed us around the home and told us of all the facilities
that are available. The lunch was absolutely fantastic. Just like being in a fancy restaurant with full table service. The quality of food was second to none. Compliments to the chef. After lunch, there was a quiz taking place and my nan was invited to join in with the other residents, which she thoroughly enjoyed.

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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for The Lawns Care Home is calculated as follows: ( (252 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 301 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Marie

Marie Welsh

Job Title: Home Manager

Joined: 2022

Marie has worked in the Health and Social Care sector for over 20 years. During this time she has been able to grow not only in her career but as a person. She began as a care assistant and has since progressed to Home Manager. Although it may be challenging at times, she finds her job extremely rewarding and loves making her residents feel truly valued. As Home Manager, she takes pride in empowering a positive culture across the home with the team and the residents.


In her spare time, Marie is a keen photographer; some of her photographs have even made it onto East Midlands News. Marie believes that “every day is a new opportunity and makes life feel brighter.”