The Lawns Care Home has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time The Lawns Care Home has 97 reviews.
Review from Joan (Friend of Resident) published on 21 April 2017
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Review from Joanna L (Daughter of Resident) published on 12 April 2017
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Review from Paul A (Friend of Resident) published on 23 March 2017
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Review from Linda P (Niece of Resident) published on 22 March 2017
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Review from Anne L (Daughter of Resident) published on 22 March 2017
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Review from Christina O (Resident) published on 25 January 2017
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Review from Anne M (Daughter of Resident) published on 13 January 2017
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Review from Jane B (Daughter of Resident) published on 12 December 2016
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Review from Elizabeth C (Granddaughter of Resident) published on 21 October 2016
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Review from James W (Son of Resident) published on 18 August 2016
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Review from Carole W (Friend of Resident) published on 17 August 2016
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Review from Claire L (Great-Niece of Resident) published on 4 July 2016
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Review from David L (Nephew of Resident) published on 4 July 2016
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Review from Geoffrey B (Resident) published on 1 July 2016
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Review from Aileen M (Wife of Resident) published on 20 June 2016
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Review from Liz M (Daughter of Resident) published on 13 May 2016
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Review from R S (Resident) published on 2 May 2016
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The Review Score of 9.8 (9.824) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for The Lawns Care Home is calculated as follows: ( (252 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 301 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2022
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Job Title: Home Manager
Joined: 2022
Marie has worked in the Health and Social Care sector for over 20 years. During this time she has been able to grow not only in her career but as a person. She began as a care assistant and has since progressed to Home Manager. Although it may be challenging at times, she finds her job extremely rewarding and loves making her residents feel truly valued. As Home Manager, she takes pride in empowering a positive culture across the home with the team and the residents.
In her spare time, Marie is a keen photographer; some of her photographs have even made it onto East Midlands News. Marie believes that “every day is a new opportunity and makes life feel brighter.”