Lenthall House

Lenthall Square, Market Harborough LE16 9LQ
Submit a Review
10 66 Reviews
  • Lenthall House, Market Harborough
Specialising in residential, dementia and respite care to name a few, this purpose-built care home allows maximum ease of access and comfort for all residents.

Lenthall House is situated in a quiet residential area near the centre of the historic town of Market Harborough. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. The home's location enables residents’ access to maintain independence and enjoy being part of the local community if they so wish.

The Home has serval lounges, light and modern dining room and bathrooms designed for easy access. Car parking facilities for visiting family and friends as well as a large surrounding garden for residents to enjoy. Regular supervised entertainment and activities either as a group or on a one-to-one basis if needed.

One of the main objectives at Lenthall House is to provide a caring, safe, and homely environment where residents can feel comfortable, happy, and secure. Operated according to clear policies and procedures designed to produce a high-quality service. This is measured by the satisfaction of residents.

Show Lenthall House on the Map

Care Provided by Lenthall House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (39)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lenthall House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,065 – £1,200
    • Self-Funded Residential Dementia Care £1,099 – £1,200
    • RESPITE Self-Funded Residential Care £1,099 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,200
  • (these prices are only a guideline, please contact Lenthall House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lenthall House Reviews (66)

Total of 66, showing 1-20
10

Lenthall House has a Review Score of 10 (9.972) out of 10, based on 15 reviews in the last 2 years. Over all time Lenthall House has 66 reviews.

Overall Experience

  • 49
  • 16
  • 0
  • 0
  • 1

Date Published

66
0
0
15
51

Review from Rosie R (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before her move to Lenthall House, despite having carers four times a day, Mum hardly ate, did not mix and spent many long hours alone. Since mum's move to Lenthall House a few weeks ago, the change in her well-being has amazed her family. Mum now smiles and laughs a lot, is eating very well and mixes
with other residents. When we visit Mum, we also experienced the happy atmosphere in the resident's lounge.
We believe the improvement we can see in Mum's physical and mental health is due to the kindness and care shown towards Mum by all the staff at Lenthall House.
It is a relief to the family knowing Mum is now safe and well cared for 24 hours a day.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you so much for your feedback, Rosie; we very much appreciate your feedback and will share your views with the team. You can always come and raise any concerns/views with us when visiting, and you can keep up to date with events in the home on the Facebook Page - do not miss the Support Dementia Talk for Families and Friends on the 30th of January at 2 pm at Lenthall House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David P (Son of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a full-time resident of Lenthall House since February 2023 and I can honestly say that we couldn’t be happier with the care she has received.
In my opinion, the main asset of Lenthall House is the staff who we have found to be extremely friendly, welcoming and compassionate.
We are
always made welcome when we go to visit and can go at any time. The atmosphere is always happy and relaxed and they organise a wide range of activities and excursions for the residents. There’s always something going on!
I would recommend Lenthall House to anyone, I am convinced that we couldn’t have found a better place for Mum. They have made a difficult time for us as a family as easy as it could possibly be.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review, it is always easy to be around lovely families, staff team are very happy to complete their duties when their hard work is greatly appreciated, as we always say "You are coming to your mum's house", all we can do is make you feel comfortable and glad we are succeeding. Lots to do in 2024, will be a busy year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Lenthall House in October 2022. Since then I have been a very regular visitor to Lenthall House and I can honestly say the care is outstanding. I can go home feeling totally at ease that my mum is getting the best possible care.
I highly recommend the home to anyone who wishes
their loved one to receive personalised care in a friendly and stimulating environment. The atmosphere in the home is just as it should be, homely, caring, friendly and a place where you feel listened to.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you so much, Liz, such a reflective review, we are always trying our best and is just lovely to be recognised by families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John T (Friend of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all round.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you so much for your review, glad you are happy with the service delivered.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie M (Daughter of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly carers who enjoy their job and are very knowledgeable regarding their roles. My father is very well looked after and loves it there. There's a great atmosphere and they have weekly entertainment and take the residents out on a regular basis.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you Julie for your review, we are very pleased to hear you are happy with the care we provide to your father, thank you for your kind words, will share it with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff make this a home-from-home, everyone is treated with kindness. I can’t thank them enough for looking after my late mum and caring for my dad. The garden has recently been renovated and is beautiful - everyone helped staff, residents and carers.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review but we also thank you for your involvement in the running of the home, bringing great ideas to the table and yes, the garden looks beautiful but that was also yours and your family's work.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia P (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to stay at Lenthal House last October I have had nothing but praise. The staff are all so caring and extremely respectful and polite.
There is always something going on and plenty of outings.
There is a beautiful garden to sit in and friends and family are always made very welcome.
Food
is excellent.
Altogether we couldn’t have wished for a better place for my mum to stay.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review, your input is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen H (Wife of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I brought my husband to the home I found everybody very friendly and very helpful.
When he became permanent some of the staff remembered him and we were both welcomed with open arms and they were happy to see him. I find he is well looked after and always looks clean and well-presented.
He loves the staff and enjoys seeing the dogs that come in. Management is fantastic very helpful and supportive and all the carers are very professional and welcoming. I feel very welcome when I come in and feel that both myself and my Husband have an extended family. I could not think of a better place for him to be.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you so much for your review, we are always happy to see you and we appreciate your input in providing care for your husband and the running of the home, great times ahead with lots of planning, looking forward to seeing you daily.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M J (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited Lenthall House I've been really reassured that my mother is receiving a high standard of care from amazing, warm, friendly and caring staff. I am very pleased that she is able to take part in so many activities and trips out. The catering staff do a great job also and she looks and seems
so much happier and healthier than she first arrived. The manager is very professional and puts so much effort into ensuring there is a homely atmosphere. Thank you so much to everyone that works there.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review, we do try to keep the home as homely as possible considering we are working under so many regulations which we need to comply with.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda P (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to live at Lenthall House earlier this year due to being unsafe at home as her dementia advanced. She has been treated with nothing but kindness and compassion by all. All staff appear genuinely happy to work there and are cheerful and caring without exception. There are so many fun activities
to stimulate and bring joy to their residents. Furthermore, my dad who visits daily has been truly welcomed into the 'family'. I cannot fault the care and the kindness she receives and know she is loved and respectful. Thank you.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review Lynda, we do appreciate any input from families in order to develop our service even further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Daughter of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my mum, the staff are so friendly, helpful and kind. They treat all the residents with such care and dignity and I absolutely love how they treat my mum. Everyone knows her and she loves all the staff. The manager is absolutely fantastic and will always make time for you. I couldn't
wish for a better place for my mum to be.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review, your mum has a great character and is so easy to get along with, such an inspiration to us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Husband of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lenthall House is an excellent care home. My wife has a lovely room and we were allowed to personalise it. All of the staff from the manager down are caring and compassionate. Food is outstanding and there are many activities very suitable for the residents including trips out. My wife is very happy
and contended there. I am also very happy to help where I can and my help is appreciated.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you so much for your review, we really appreciate all your and your family's support, very lucky to have you being part of Lenthall House Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Friend of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by how well my friend who has now been in Lenthall House for several months has been treated. The staff seem very caring and attentive to the needs of each individual. The home is neat and tidy and clean. I know my friend's husband is very pleased with the care given and he's made
what is something he would never have chosen, possible. He knows she is safe and well looked after. Not visited during activities but hear they are excellent.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you very much it is lovely to have you around visiting your friend, please do encourage other friends to come and visit her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Friend of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the level of care given to my friend. It has exceeded beyond my expectations. Previous to my friend coming to Lenthal House I visited and made a decision based on that day. The Social Worker did not think it would be the right placement, I decided to take that risk. It turned
out to be the best place in my friend's best interest.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for choosing us we do try our best in providing support to your friend, any suggestions please feel free to contact us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian N (Son of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Lenthall House staff very caring, and empathetic and any request is not too much bother. They have made my mother’s transition from her own home into care a smooth and worry-free experience. I can recommend them highly.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your review it is easy to do our job at the best when we have great support from families, our doors are always open and we thank you for your support.


Kind regards
Lenthall House Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E D (Niece of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle and aunt came to Lenthall House Care Home in the summer of 2020, and spent the last two and a half years in their care and kindness. As you can imagine it wasn't the easiest time for all with the pandemic and the Covid restrictions, but we could see that they were well cared for, were eating
well and soon became settled in their new environment and home. The team were exceptional and over the last year or so and the restrictions eased there were some special trips out and memorable days. The last few months saw a decline in both of their health and unfortunately after being together for virtually their whole life, we have sadly lost both our uncle and aunt over the last three months. The care that the staff members showed was compassionate, dignified and loving towards them and we couldn't have asked for more. The staff were like family to our family and it made a huge difference in knowing how loved they were by everyone and how we were able to spend their last days together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A D (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum now looks 10 years younger since moving into Lenthall House. She is eating properly for the first time in several years. The facility is clean and welcoming and there is good energy about the place. Her room is small with a sink and tv but there are lots of social spaces to sit around the home
which is great for my mum. The staff are helpful and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine E (Daughter of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose this home for its clean airy and pleasant atmosphere. Mother arrived Jan 2018. My father-in-law moved in 3 months later. This was lovely as they knew each other and so spent time together, especially at meal times. It was great we could visit them together. They were both in their 90s but they
had very different needs, these were fully catered for with great care and compassion and kindness by all the staff. Mother was well entertained with crafts, quizzes and outings. Father preferred more solitude but enjoyed a good chat with his carers.


There was a happy family ambience for them both, with much good humour. The family were always made very welcome when visiting or calling and on video links. Sadly both have now passed on, in very different circumstances, the staff supporting both them and us and the extended family members throughout. I must emphasise the friendliness and family atmosphere. All of the staff at the home do a wonderful job, with understated professionalism.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Nephew of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my aunties brief stay at Lenthall House, the care she received was exceptional. She was happy there and felt safe. The staff loved her and her feelings for them were mutual. The home is clean with no smell and there is always a warm welcome for visitors. Her end-of-life care was well-managed
and she died with dignity. Thank you all.

Reply from Doina Hrisca, Manager at Lenthall House

Thank you for your honest review. We continue to improve our standards to meet everyone's needs and we cannot do this without people's views, very much appreciated


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek w (Respite Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were always helpful and polite, my brother enjoyed his short stay there and they managed to accommodate him at very short notice. The food was good and they were very helpful with his medication. A good all round experience for my brother's respite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Lenthall House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Lenthall House is calculated as follows: ( (175 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lenthall House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Doina (Ali)

Doina (Ali) Hrisca

Job Title: registered manager

Joined: 2014

Ali (or Doina) is the care manager at Lenthall House, she has been in the position since August 2014 with 9 months break in 2021-2022. Ali has recently completed her Positive Behaviour training.
Ali is Romanian.


Frequently Asked Questions about Lenthall House

What types of Care is Lenthall House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lenthall House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lenthall House have?

There are 40 Single Rooms.

What are the Facilities & Services at Lenthall House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lenthall House to the centre of Market Harborough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.