The Lodge Care Home

Grange Lane, Thurnby, Leicester LE7 9PH
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9.2 32 Reviews
  • The Lodge Care Home, Leicester
The Lodge is a warm and welcoming care home located in attractive countryside surroundings, and is decorated to a consistently high standard.

All staff are well trained and have a passion for providing exceptional care. The team take pride in treating residents as individuals and ensuring that they receive person centred care and are treated with compassion, respect and dignity at all times.

The Lodge has a homely feel whilst offering a hotel finish, giving residents a place to live in comfort, quality, and safety. The mature gardens provide a beautiful setting for residents to enjoy and admire the rose garden.

All meals are prepared on site by a team of cooks who only use fresh produce to create an interesting and varied menu of meals. Any extra dietary needs are taken into consideration by the home when providing meals for residents.

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Care Provided by The Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Lodge Thurnby Ltd
  • Person in charge
  • Tracey Frisby (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for The Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,500
    • Self-Funded Residential Dementia Care £1,150 – £1,500
    • RESPITE Self-Funded Residential Care £1,250 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,500

  • Fee's are dependent on the individuals needs assessed Fees are all inclusive; there are no additional care home costs.
    Residents pay for their own discretionary personal costs such as newspapers, hairdressing and chiropody.
    Prospective residents are invited to call our Administrator for further details of fees and funding support.
  • (these prices are only a guideline, please contact The Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park or off street.


The Lodge Care Home Reviews (32)

Total of 32, showing 21-32
9.2

The Lodge Care Home has a Review Score of 9.2 (9.173) out of 10, based on 20 reviews in the last 2 years. Over all time The Lodge Care Home has 32 reviews.

Overall Experience

  • 22
  • 7
  • 1
  • 0
  • 2

Date Published

32
5
8
20
12

Review from Caroline M (Niece of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old Auntie has been living at The Lodge since February following a traumatic experience at another home. The change in her is immense. Staff have welcomed her and her family with warmth and much-needed care. With their support, we have been able to recover. This is a homely place in lovely
surroundings. There is no feeling that the staff's work is just a job but is done because they love being there. They are responsive to questions and queries. Residents are treated with respect and fondness. There are many activities on offer but there is also the space to sit quietly and opt out of these if preferred. There is a lovely relaxed feel and lounges are arranged to maximise residents' interaction, if desired. I have had one meal with my Auntie which was lovely, with a sherry to start. There are often home-baked biscuits which are lovely. There is a need to redecorate but this does not detract from the lovely atmosphere. Thank you so much!

Reply from Julie Flaherty, registered manager at The Lodge Care Home

Many thanks for your kind comments, we as a team really appreciate this, we are so happy that Auntie has settled, she is a popular and much liked resident of the Home, our home.
Kind regards, Julie.


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Review from Jayne F (Daughter of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy to have found this gem of a care home for my dad, he's so happy and contented living here. It certainly eased my guilt, as I would have loved to have been able to keep him within the family, but Alzheimer's, unfortunately, wouldn't allow us to. So the process of finding a decent and friendly
care home was paramount. All I can say is we hit the jackpot with the Lodge, staff are welcoming and so friendly. They should be proud of their care home, as it really is a home from home. I applaud you all. Keep up the great work.

Reply from Julie Flaherty, Registered Manager at The Lodge Care Home

Many thanks for your kind words, will share with staff. It certainly makes all we do worthwhile, we do consider ourselves to be a 'family' here at The Lodge, this includes staff, residents and of course families, thank you once again.


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Review from Graham A (Husband of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care at the Lodge is excellent - the manager and her staff are very friendly and nothing is too much trouble. The place is clean, bright and very well kept, as are the gardens, the quality of the food is amazing and varied. There are various activities during the day to keep everyone
occupied, also there is a hairdressing service and the charge for this is very realistic. There is a small car park to the front of the building. I can fully recommend the Lodge and give it a five-star rating.

Reply from Julie Flaherty, Registered Manager at The Lodge Care Home

Many thanks for your fantastic review, we continue to work to provide an excellent service and we are happy you feel we are achieving this.
Kind regards
Julie


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Review from Helen P (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into The Lodge just over 2 weeks ago, obviously, due to covid we haven't been able to visit him properly, but I spoke with the manager and explained our family circumstances before Dad got admitted, and can honestly say how much this lovely lady and all her staff have made my dad feel so
welcomed and at home (considering he's not been out of his bedroom for 14-days due to self-isolating as he came from the hospital). We have been allowed to visit and speak to Dad on his patio through the window, which in turn, has uplifted all the families spirits and very much Dads. I look forward to him going into the rest of the home and meeting other residents and making some new friends. I know my dad is happy there because, from day one, his mood just lifted, and he says to me where did you find this place for me, it's amazing and he loves the food. Thank you all so much!

Reply from Julie Flaherty, registered manager at The Lodge Care Home

Many thanks for your kind review; it is an absolute pleasure to get to know your father, he is now socialising with other residents and enjoyed a game of dominoes yesterday. He is very much looking forward to the better weather when we can all get out into the garden, he loves his room and enjoys listing the birds that come into the garden and to his bird feeders which are on his patio.
We are looking forward to some sort of normality, with families visiting, spending quality time together as The Lodge family.
Thank you so much for choosing us.
The manager and the staff team at The Lodge.


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Review from Julie B (Daughter of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived at The Lodge for a number of years. During these really difficult times as a result of COVID-19, the staff and managers at the home have worked tirelessly to provide extra care and support for all the residents, and to ensure that relatives are kept up-to-date with news and have been
able to stay connected with their loved ones, even though visits have not been possible. The quality of the care and kindness they have shown has been reassuring and of comfort to me. Their processes for now allowing visits are robust and very COVID-19 safe. Visiting my mum again has been a joy and my mum has said that she is lucky to live in a place where there is kindness. Thank you, everyone.

Reply from Julie Flaherty, Registered Manager at The Lodge Care Home

Many thanks for your very kind comments, it means a lot to all of us, especially with the current environmental conditions, it has been a learning curve for all. Your support has been amazing and it is a pleasure to have you as part of The Lodge family.


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Review from Colin G (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it became clear that my dad required a residential care home placement this home was recommended highly to me by someone who knew Dad and also several people who had used the provider up to that point. For the last three months of his life, Dad received the best care in very pleasant surroundings
and I have no reservations about passing on the highest recommendation possible. He and my family were warmly welcomed as into an extended family and his needs were tended with dignity and loving care. We will be forever grateful for the comfort and compassion that made his last days more bearable for us all and as happy for him as could be.

Reply from Julie Flaherty, Registered Manager at The Lodge Care Home

Thank you Colin, it was an absolute pleasure, he was such a wonderful gentleman in every way, it was an honour to be involved in his life whilst he was here.
We do pride ourselves in being a 'family home' and I am so happy you felt this way, we had a wonderful Christmas these memories will stay with us, thank you for choosing The Lodge.


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Review from C L (Daughter of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at The Lodge for the last seven weeks of her life. The caring environment was exceptional and the staff take every step to provide the residents with a home from home experience.

Reply from Julie Flaherty, Registered manager at The Lodge Care Home

Many thanks for your kind review, it was a pleasure to care for your mother.


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Review from Gill C (Wife of Resident) published on 2 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been able to form the opinion that extremely good care and service are provided by the cheery, kind, caring and dedicated team at The Lodge - I am happy to recommend everything about it. The characterful surroundings of the building made it especially attractive, as are the landscaped surroundings.
Everywhere is squeaky clean and the wide range of food is well cooked and presented. I give The Lodge a well deserved ten out of ten. My husband was treated with respect, empathy and good humour all round. Well done.

Reply from Julie Flaherty, Registered Manager at The Lodge Care Home

Many thanks for the review, the feedback is greatly appreciated, I am very pleased that your husband had a happy respite stay, we look forward to seeing you both soon.


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Review from Grenville S (Nephew of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed our 95-year-old auntie there when she came out of hospital after breaking a shoulder bone. The home, the room and the staff were most welcoming and very capable in their care for her. Unfortunately, it was in the last four weeks of her life and it was a shame that she could not have enjoyed
it for much longer. A home most suitable for the clientele that they support. Thank you.

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Review from Debbie H (Daughter of Resident) published on 25 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into The Lodge about 6 weeks ago, from her home - a big wrench! We were worried at first because we live a long way away but the staff were lovely and put our minds at ease with their friendly, caring and attentive ways. So, my Mum has settled in really quickly, she participates in most
of the activities provided by the home (but doesn't always remember them, unless it's the singing and chair exercises!). She loves the food and regular cups of tea - I was even there when they had a sherry (a very small one, I might add!). The residents are mostly ladies, with a variety of needs in terms of mobility and dementia, they seem very supportive of each other and seem to all get along. The staff are cheery and engage with the residents, taking them outside in the garden on warm days. The management and staff are always willing to adapt to any specific care issues and attend to things (such as flu jabs, medications, NHS continence service or looking for clothes I forgot to label!).

Reply from julie Flaherty, registered manager at The Lodge Care Home

Many thanks for your review, we really appreciate your feedback. We are happy that you're happy with the care that your mum is receiving and it is nice to have you as part of our family at The Lodge.


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Review from Margaret S (Wife of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only review the two weeks respite care my Husband recently spent at The Lodge. He is a wheelchair user and has dementia. My daughter visited him every day at different times, and always found him clean and well looked after and enjoying joining in the activities. The staff were always friendly
and nothing seemed too much trouble. He came home really happy and cheerful and commented on what good meals he had had every day, so I can only assume he enjoyed his short stay there. I wouldn`t have any concerns about booking him in again.

Reply from Louise Powell, Manager at The Lodge Care Home

Thank you for your kind comments we really loved having him stay, he was an absolute pleasure and lots of laughs too! We look forward to him coming again.


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Review from J B (Niece of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt, who is 102 years old, has been at The Lodge, Thurby for 4 1/2 years. Her movement is no longer but is very aware of everything that's going on. As happy as she can be - doing her word search and reading her papers and magazines. She has read this and agrees with all.

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Current Review Score: 9.2 (9.173)

Overview of Review Score

The Review Score of 9.2 (9.173) out of 10 for The Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.173 for The Lodge Care Home is calculated as follows: ( (114 Excellents x 5) + (75 Goods x 4) + (14 Satisfactorys x 3) + (8 Poors x 2) + (15 Very Poors x 1) ) ÷ 226 Ratings = 4.173

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Response by The Lodge Care Home to this inspection report

The latest CQC report rated the home as GOOD. This can be seen on their website.


Bed Vacancies

2 Bed Vacancies

posted 23 Feb 2025

Our beautiful home set in its own well-maintained grounds, we offer a home from home atmosphere with well-trained staff to assist you should you need this service, we promote independence and empowerment. The bedrooms are all beautifully decorated with all home comforts, you are welcome to bring your own furniture and personal belongings to personalise your room. All rooms are single occupancy, should you require any more information please do not hesitate to telephone or just come along to The Lodge for an informal chat.


Awards / Recognitions (0)

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Meet the Team (5)

Shelley

Shelley Sheasby

Job Title: Operations Manager

Joined: 2021

I have been working in the care sector for many years and have brought my extensive experience in managing and running care homes, to my position as operations manager at The Lodge, where I oversee the smooth running of the home which is managed by Sian Gossling.


Tracey

Tracey Frisby

Job Title: Home Manager

Joined: 2024

Tracey Frisby brings over 18 years of extensive care experience to her role as the manager of The Lodge Residential Care Home. With a passion for ensuring the well-being of residents and a dedication to maintaining high standards of care, Tracey is committed to providing a supportive and nurturing environment for all individuals under her supervision. Her wealth of knowledge in the field of care management enables her to effectively lead her team and ensure that residents receive the highest quality of care possible. Through her leadership, The Lodge Residential Care Home continues to uphold its reputation for excellence in elderly care


Lucia

Lucia Hall

Job Title: Deputy Manager

Joined: 2013

Lucia joined The Lodge in December 2013 as a carer and was subsequently promoted to a senior position. She has completed her level 3 in health and social care and hopes, in time, to train to become a deputy manager.


Danouska

Danouska Olifrowicz

Job Title: Administration Assistant

Joined: 2000

I joined The Lodge in 2000 and during that time I have undertaken various roles including care assistant, activities coordinator and, most recently, administrative assistant.


Over the years I have seen many changes at The Lodge, and am proud to have been part of the growth and development of the home to the welcoming, comfortable, and safe home from home that it now is.


Charmaine

Charmaine Swinfield

Job Title: Activities Co-ordinator

Joined: 2025

Charmaine is passionate about bringing creativity, engagement, and joy to our residents' daily lives. With her warm and caring nature, Charmaine is dedicated to providing **meaningful and stimulating activities** tailored to each resident’s interests and abilities.


Charmaine believes that activities should be more than just entertainment—they should promote **well-being, social connection, and a sense of purpose**. She is committed to offering a variety of experiences, from **music and movement sessions** to **arts and crafts, games, reminiscence activities, and themed events**, ensuring there is something for everyone to enjoy.


Charmaine’s person-centred approach means she takes the time to get to know each resident, understanding their preferences and abilities to create activities that are both engaging and fulfilling. She is currently working on an **exciting schedule of events**, which will soon be displayed in the **entrance area and in each resident’s room** for easy reference.


We are confident that Charmaine’s enthusiasm, dedication, and fresh ideas will make a wonderful difference in our home, enhancing the **well-being and happiness** of all our residents. Please join us in giving her a warm welcome!