What types of Care is Marwood Residential Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marwood Residential Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Marwood Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marwood Residential Home to the centre of Loughborough?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Marwood Residential Home, 57 Ashby Road, Shepshed, Loughborough, Leicestershire LE12 9BS

Review from S W (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

My mother-in-law is extremly well cared for and has been very happy since she moved here (12 months ago). The staff are lovely and caring. They do a range of activities each week and have visitors in to do arts/crafts, singing etc. I would recommend this care home.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to provide feedback about our lovely home. We welcome families and friends to participate in our activities and events to create an inclusive and homely environment as we recognise the importance of maintaining links with loved ones and the local community. Thank you for your recommendation. Best wishes from Marwood Residential Home.

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Review from T F (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

I have been delighted with the care received by Mum at Marwood. She is very well looked after in all aspects of her care. The staff are lovely, friendly and professional.
We are always welcome to visit as family members and to spend as much time as we like with our mum.
I find it hard to find any

fault.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for the lovely feedback about our home. We are so pleased to hear of your positive experience. We work hard to tailor our care to each individual's needs and strive to build meaningful and trusting relationships with all who use our service. Best wishes from Marwood Residential Home

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Review from Alison M (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience

My mother is currently receiving respite care at Marwood Residential Home and I cannot fault the care and compassion she has received.
The home is run exceptionally well and all of the staff from the carers to management really care about their residents.
My mother has had a couple of medical incidents

whilst staying here all of which have been dealt with swiftly, professionally and always with compassion and kindness with her well-being always being of paramount importance
Although my mother has not used these facilities the home has a well-appointed dining room and lounge and they also run activities to keep residents engaged. There is also a quiet room with books and jigsaws always on hand.
My mother's room is large with plenty of natural light. She was able to bring some items from home which has made it feel really homely.
I would not hesitate in recommending Marwood Residential Home and if needed in the future returning my mother to their care.
Thank you all.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to share feedback about our lovely home; it's good to hear about your positive experience. We are pleased to be able to provide both short and long-term care placements at Marwood and have very much enjoyed getting to know your mother and her family during her stay. We wish her well in the future. Best wishes from Marwood Residential Home.

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Review from Rebecca B (Granddaughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

The last thing we wanted to do was put my granny in a residential/care home, but when the time came we chose Marwood. From the get-go everyone was so friendly, caring and would do anything to make sure everything was exactly how we wanted it to be for my granny.
The home is clean, warm (air conditioning

for warmer months) and very cosy.
The staff are incredible and their happiness and smiles don't fade even after the longest days.
The food is fantastic with lots of selection and they cater to all needs.
There are activities each week, singers that come in and much more.
I couldn't recommend Marwood highly enough and feel relief knowing my granny is safe in their hands.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for your lovely review which has been shared with our dedicated team. We understand the decision to move into a 24 hour care setting is not easy so we are always on hand to support individuals and their loved ones to settle in and feel at home. We promote personalisation of residents' rooms for that extra home-from-home touch and work hard to ensure that the care we provide is tailored to individual needs and preferences. Best wishes from Marwood Residential Home.

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Review from Jane B (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

I cannot recommend Marwood more highly. My mum has been a resident here for just over a year and has settled very well. The staff are all very kind, professional and caring.
There were lots of festive activities over the Christmas period during which we were made to feel very welcome. It was great

seeing Mum so happy. The home was beautifully decorated and there were lots of culinary treats.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for taking the time to review our service and for providing such lovely feedback. It's good to hear that your mum is happy and settled. We'll be sure to share your review with our wonderful team. Best wishes from Marwood Residential Home.

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Review from Malcolm B (Son-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

Friendly staff.
Good food.
Clean and tidy.
Amenable and approachable staff.
Good atmosphere.
Lots of activities especially during the festive period.
Residents treated with great care and respect.
Overall, l would have no reservations in recommending Marwood as a care home.

Reply from Hannah Henshaw, Regional Manager at Marwood Residential Home

Thank you for sharing your views of our home which we will use to shape our service going forward. We're pleased to hear of your positive experience. Best wishes from Marwood Residential Home.

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Review from G S (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience

Excellent. Many thanks for your support and kindness during my mum's stay.
Staff first rate - as was the catering!

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for your lovely feedback which has been shared with our staff and management. What can Marwood offer you? 24-hour short or long-term residential care. A comfortable home-from-home environment. A bespoke care package tailored to meet your needs. An experienced and dedicated staff team. A holistic approach to care provision which focuses on the promotion of independence and choice. An inclusive culture welcoming family and friends into our home. We understand that it is a huge decision to move into 24-hour care, so we offer trial days to help you make the transition.

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Review from J W (Resident) assisted by family/friend published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience

Kind, considerate staff and excellent management. The staff endeavoured to cater to meal preferences and were cheerful and caring. The home is run by a capable team and I would recommend to anyone looking for a cosy, warm refuge.

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Review from Donna G (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience

Mum has received care tailored to her needs. The staff are friendly and supportive, always welcoming, kind, caring and professional. They have liaised with the hospital when Mum has had recent admissions and welcomed her home each time. The home is nice and clean and warm, the residents all seem quite

content and happy. They enjoy the regular activities. The food menu is varied and mum enjoys her meals with the other residents.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Donna

Thank you for your feedback which has been shared with management and our loyal staff.

Marwood Residential Home aims to provide their residents with a secure, relaxed and homely environment in which their care, wellbeing and comfort are of prime importance.

Carers strive to preserve and maintain the dignity, individuality and privacy of all of the residents ever changing needs. Such needs may be physical, cultural, psychological, spiritual, emotional and social. Residents are encouraged to participate in the development of their own individualised person centered care plans in which the involvement of family and friends may be appropriate and is greatly valued.

Our programmes of activities are designed to encourage mental alertness, self esteem, social interaction with other residents and with recognition of our core values of care.

Warm Regards

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Review from C J (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience

It is a great comfort knowing that Mum is cared for at such a high standard. All of the staff are kind, caring, helpful and have a great sense of humour, which suits my mum perfectly. Nothing is too much trouble for them to do. Mum enjoys the food as they have multiple choices. They have a varied activity

schedule, we really enjoyed the Christmas party! She is treated with dignity and supported when she needs it. The facilities are good and they are spotless. The management team are always on hand and very helpful if needed. No wonder my mum loves it here!

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for such a lovely review and kind words, which have been shared with our loyal and dedicated staff. Our management team have a wealth of experience in the health and social care sector and is always taking up opportunities to develop themselves further supported by the directors. We strive to deliver the highest standards of care at all times. All our staff are highly trained to meet the care needs of our lovely residents. We have amazing chefs who use fresh produce to make hearty and well-balanced meals. Our activities worker puts on an array of activities to suit the needs of all individuals, we like to keep our residents stimulated. Our domestic staff work hard to ensure the place looks spotless. We are looking forward to the warm weather to get our residents out onto our recently renovated garden.
With thanks.

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Review from Dawn D (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience

Excellent home, would highly recommend it, faultless.

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Review from Darian M (Son-in-law of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience

We have found Marwood to be one of the best care homes in the county. The rooms and lounges are well set out and very homely for residents and visitors. The staff are friendly and always cheerful. Marwood is an east place to work with, we feel lucky to have been able to place mother into their care.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Darian, thank you for such a lovely review and feedback, which has been shared with our staff. At Marwood, we strive to provide a home-from-home environment for all our residents. We have loyal staff who go over and above to provide the highest standards of care to all our residents. We promote independence and choice in all aspects of the care we deliver. We understand the importance of providing activities to suit the needs of every individual for optimal mental health and well-being. Warm regards.

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Review from Charles C (Cousin of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience

My 89-year-old cousin originally went into Marwood Residential Home for two weeks after a stay in hospital. He was made welcome and looked after well, so much so that he said that if he had the chance he would happily return to Marwood. A couple of weeks later he got that chance and moved in as a permanent

resident. Living on his own at home he was very anxious now his anxiety has gone and his health has greatly improved. He now has company around him and all the staff are excellent with him as they are with all the residents. He enjoys the activities and the musical entertainment that they put on. If you are looking for somewhere for a loved one that is homely, friendly, and caring it's Marwood, I can not praise them enough.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Charles,
thank you for such a lovely review and feedback which has been shared with our staff. At Marwood, we strive to provide a home-from-home environment for all our residents. We promote independence and choice in all aspects of the care we deliver. We understand the importance of providing activities to suit the needs of every individual, for optimal mental health and wellbeing.

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Review from L S (Granddaughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience

Very supportive and professional at all times to residents and family.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for your review. We at Marwood strive to provide the highest standard of care to all our residents. We promote physical and mental health and well-being. Residents are kept stimulated by various activities organised by the activities coordinator. High importance is given to good nutrition, and our residents look forward to and enjoy freshly cooked meals and snacks. The management team and staff are always at hand to answer any questions our lovely residents and families may have.
Warm Regards.

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Review from Elisabeth L (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience

My mum lived at Marwood for three years until recently passing and in all this time she has received the best of care in all respects and the staff went over and above following her recent stroke and death. I would highly recommend anyone who is thinking of placing a relative in care to look at Marwood

for care as they will be very well cared for.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Elisabeth, Thank you for such lovely feedback which has been shared with all the staff. Your mother has certainly left behind fond memories. We at Marwood strive to provide the highest standards of care to all our residents promoting good health and well-being. Best wishes to you and your family.

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Review from M B (Niece of Resident) published on 14 July 2022
Submitted via Website • Report

Overall Experience

My aunt had a fall in November 2021, fracturing her femur. After a long stay in hospital and rehabilitation, she was unable to regain enough mobility to go back home. We had a problem - at 97, residential care was the only way forward but she didn’t want to consider residential care being part of her

story. A place at Marwood was gratefully accepted whilst aiming to eventually return home. My aunt never looked back. Fantastic care, respectful and dignified support, warm companionship and a clean, safe environment helped her to settle in. She enjoyed her room and chose to spend a lot of her day there, though she had plenty of encouragement to engage in the wide range of activities available to residents. Visiting was made easy to manage with covid awareness. Staff befriended her and us with plenty of support to help us adjust to a new way of life. When she passed away, we were helped through a sad time with dignity and comfort. Such excellence at all times. Thank you.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for your kind words; we very much enjoyed caring for your aunt. We understand that the transition into residential care can be a daunting prospect for individuals, as well as their families and the period of adjustment can be challenging. We are fortunate to have an experienced team of compassionate care staff who are on hand to support both the new resident and their loved ones to settle in. We have a strong family ethos at Marwood and welcome new residents and families into our close-knit community. We encourage residents to personalise their own rooms to make them as homely as possible and are happy to make any changes as requested to ensure maximum comfort. We’re so pleased to hear that you had a positive experience with us.

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Review from Dale M (Son of Resident) published on 7 July 2022
Submitted via Website • Report

Overall Experience

I had heard about Marwood’s reputation a while before needing their services but I have still been amazed at the level of love and care given. The house is immaculate and Dad is being so well looked after by the highly professional and friendly staff. Very important to my Dad is food, here it’s homemade

and looks delicious and the restaurant is light and airy and a great place to eat. A true home from home. I have no hesitation in recommending Marwood to anyone.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Thank you for a lovely review which has been shared with all the staff. We at Marwood strive to deliver excellent care to all our residents, which we know makes a world of difference to their health and wellbeing. Our chefs cook using local produce and understand the importance of good nutrition. We recently celebrated your Dad's 100th Birthday, a celebration which was enjoyed by all the residents and staff. It's great to hear that your Dad feels at home!

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Review from Amanda F (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience

My mum has a wonderful stay here at Marwood. She was well cared for and came back extremely happy and I know she had been very stimulated by her stay. When she came home, she brought back all the things she had done in her craft sessions and couldn't praise the staff enough. When talking to the staff

on the phone I found them supportive and very helpful and would definitely come again.

Reply from Jaspal Swalli, Director at Marwood Residential Home

Dear Amanda, thank you for a lovely review. It's nice to hear your mother had a pleasant stay at our care home. Precious Care Homes is a member of the National Activity Providers Association. We see activity and engagement as an integral part of care provision, where people can live content, creative and connected lives. Our full-time Activities Coordinator has the skills and knowledge to provide a wide range of activities to suit all individual needs. We have passed on your comments to our committed staff. We look forward to welcoming your Mother again in the future, should she require this. Warm Regards from the Marwood Team.

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Review from Debbie H (Friend of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience

I recently had a window visit with a friend of the family. We spoke via the homes mobile phone, the staff were very helpful with my friend. Whilst visiting I saw that there were activities going on which looked very interesting and very stimulating for the residents. They all looked extremely happy.

The cleanliness of the home looked fabulous. Also lots of staff around.

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Review from Jane C (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience

We were very impressed by the thoughtful, caring nature of all staff. We were always greeted with cheerful efficiency and we quickly formed an impression that nothing was too much trouble. Communication was excellent and thorough. This is an excellent care home, which we would definitely recommend.

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