Oakleigh

50 Ashby Road, Moira, Swadlincote DE12 6DJ
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9.8 122 Reviews
  • Oakleigh, Swadlincote
Oakleigh Residential Home is a small, 23-bed family run home, established in 1983 set in the heart of the National Forest providing long-term, day care or respite person-centred care for the elderly, physically disabled and those with dementia.

The aim is to provide tailored support in a safe, homely, happy environment to enable each individual to maintain their independence, achieve their aspirations and to enjoy each day.

Care is delivered by a team of professional, highly trained, long-serving staff who are dedicated to their role ensuring each individual is treated with dignity, respect, kindness, compassion and encouragement.

All food is home cooked and nutritious with various daily menu options available.

Regular activities and outings are promoted and clients encouraged to remain part of their community through assistance with access or by community groups visiting the home.

The Home has since January 2019 been undergoing refurbishment with a view to making the environment more dementia friendly for clients.

Ample Parking is provided.

CQC rated the service as GOOD during inspection on the 3rd of July, 2017.

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Care Provided by Oakleigh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Oakleigh Residential Home Ltd
  • Person in charge
  • Sally Stimson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Last Refurbishment: 2024
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any time


  • Parking

  • Large car park at the front of carehome


Oakleigh Reviews (122)

Total of 122, showing 61-80
9.8

Oakleigh has a Review Score of 9.8 (9.751) out of 10, based on 52 reviews in the last 2 years. Over all time Oakleigh has 122 reviews.

Overall Experience

  • 109
  • 10
  • 0
  • 0
  • 3

Date Published

122
7
16
52
70

Review from T F (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for a better place. The care here is fantastic and the staff are brilliant, nothing is too much trouble. We would recommend Oakleigh to everyone.
Everyone goes above and beyond and are so friendly. Everything about this home is five star.

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Review from D J (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit the home, the staff are always friendly and welcoming. They are caring and respectful to the residents and do a great job.

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Review from Susan R (Daughter of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

the staff are very attentive and caring. The food is very good and varied. Mum is happy and settled here and speaks highly of everyone.

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Review from Maragret S (Resident) assisted by family/friend published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. Staff help me with washing and dressing. They also help prepare my meals as I have a special diet.

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Review from Sally P (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the home for a few years now and I have always found them to be very kind. the staff are great and nothing is too much trouble. It's a home from home.

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Review from Jackie W (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful, Mum has and continues to put on weight. Staff encourage Mum to do things that she wouldn't do at home.

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Review from W B (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2021. She seems to have settled in well. We are always welcomed with a smile and all the staff treat my mother with care and respect. I would recommend Oakleigh to anyone needing care.

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Review from E P (Daughter of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came into this care home for respite, she has settled very well and seems to get on with all the staff. Due to changing care needs she is now staying at the home. She seems very content and all the staff are patient and caring.

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Review from Karen G (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff who go above and beyond to maintain the connection with relatives whilst observing Covid rules. Always keep us informed of any change to Mums welfare. Home-cooked meals, homely and welcoming when visiting or telephoning. Nothing is too much trouble. I would recommend Oakleigh
as an excellent care home.

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Review from H P (Son of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming atmosphere. Exceptional management and staff, nothing is too much trouble. Level of care is superb - many thanks.

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Review from Frieda P (Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I decided to come here for two weeks respite as I had been living on my own for two years. After two days I decided to become a permanent resident. The happy atmosphere of this home is wonderful and the care and consideration to every resident is exceptional. I have no hesitation in recommending it
to anyone in need of care. Thank you all.

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Review from David W (Son of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visited on a hot summer afternoon - and sat in the garden with a lovely canopy shade. Whilst there, the staff were very nice and brought Mum a drink, and they were chatty. They helped Mum to sit comfortably.

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Review from Tracey C (Daughter-in-law of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff.
Friendly greeting every visit.
Clean Environment.
Meals homecooked.
Nice garden for residents for outside visits.

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Review from C H (Son of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although not able to visit during the pandemic, the staff have kept us informed on Mother's well-being. During very difficult times, I know Mother has been well looked after.

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Review from Geraldine F (Niece of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant visit; able to sit outside in a nice garden and enjoy the sun while talking with my aunt. Looks and feels very comfortable and clean environment, friendly.

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Review from Phillip F (Relative of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, and Aunt was soon out to see us in the garden. Lovely day and the front garden was a pleasant place to sit and chat. A friendly place to visit, and Aunt is happy and well looked after.

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Review from M C (Niece of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring place, going the extra mile to help maintain the connection with my Aunt whilst observing COVID protocols. Keeping my Aunt safe. Lovely surroundings to meet in.

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Review from Christine H (Sister of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

PLeasant, caring and friendly staff providing all care needed to support my family and my brother. Very good communication from the staff regarding my brother's care and requirements. Lovely home well run and maintained.

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Review from K P (Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy, and I've been treated properly in every way. The food is nice, I enjoy it. I've got a beautiful room. The staff always get what I want.

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Review from J R (Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice.

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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Oakleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.751 for Oakleigh is calculated as follows: ( (563 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (29 Very Poors x 1) ) ÷ 619 Ratings = 4.751

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakleigh is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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