Parkhouse Grange

47 Park Road, Earl Shilton, Leicester LE9 7EP
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9.6 31 Reviews
  • Parkhouse Grange, Leicester
Parkhouse Grange combines elegance with care, offering a luxurious yet homely setting where residents feel truly valued and supported. Featuring gorgeous ensuite bedrooms and beautifully landscaped gardens, the home is designed to meet the highest standards of comfort and accessibility. Abundant social spaces encourage connection and foster a vibrant community spirit.

The dedicated care team at Parkhouse Grange understands that quality care is about more than meeting physical needs—it’s about building relationships and delivering support with compassion and dignity. Residents enjoy 24/7 care tailored to their unique requirements, while freshly prepared meals and engaging activities enrich their daily lives.

Families can trust Parkhouse Grange to provide a secure and welcoming environment, supported by a clear, all-inclusive fee structure that offers peace of mind. Its ‘Good’ (July 2021) CQC rating is a testament to the exceptional care and dedication provided by its experienced and compassionate team.

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Care Provided by Parkhouse Grange

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Regina Summerfield and Laura Beltre (Home Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Parkhouse Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175

  • Hairdressing and Chiropody services are excluded from standard fees and payment for these services should be made to the home in advance.
  • (these prices are only a guideline, please contact Parkhouse Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Parkhouse Grange, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site parking spaces are available for residents and their loved ones when visiting.


Parkhouse Grange Reviews (31)

Total of 31, showing 1-20
9.6

Parkhouse Grange has a Review Score of 9.6 (9.605) out of 10, based on 10 reviews in the last 2 years. Over all time Parkhouse Grange has 31 reviews.

Overall Experience

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Date Published

31
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Review from J J (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Parkhouse Grange are incredibly caring. They organise excellent events for residents and really go the extra mile to provide wonderful care.

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you for sharing your experience with Parkhouse Grange. It's clear that the staff's dedication to organising meaningful events and providing exceptional care creates a truly nurturing environment for the residents. Your kind words reflect the hard work and compassion of the team at Parkhouse Grange.


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Review from K M (Ex Family Member) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used to visit Parkhouse regularly to visit a late family member.
The first thing you notice when you walk in is the friendly staff and the cleanliness.
We were always greeted with a smiley face and a warm hello. Our relative was always happy and very well cared for, with activities, help with
feeding, various parties etc.
Management were always available for a chat if we ever needed to talk to them, both very knowledgeable and supportive.
Thank you to all the staff at Parkhouse for your neverending care.

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you for sharing such a warm and thoughtful review of Parkhouse Grange. It's clear the team's dedication left a lasting impression - from the welcoming smiles and clean environment to the care, activities, and support provided to your family member. The approachable management and commitment of the staff shine through, and your gratitude is a true reflection of their hard work. A wonderful testament to the home's caring atmosphere!


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Review from J F (Wife of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came from another local care home where it was terrible, l found Parkhouse Grange in search of moving him which was July 2023. My husband did not walk or feed himself and after a short while with Parkhouse, the dedicated staff encouraged him, he can now stand and walk with the frame and feed
himself.

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you so much for your kind words about Parkhouse Grange. It's incredibly rewarding to hear how the dedication of our team has made such a difference in your husband's quality of life. Helping him regain independence with walking and self-feeding is exactly what we aim for, and it's wonderful to see his progress. Your experience reinforces our commitment to compassionate, attentive care, and we're honoured to be part of his journey.


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Review from Stephen L (Son-in-law of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is consistent, no matter when we visit, one to three visits a week. The first things that greet you when you walk through the door are friendly staff and cleanliness. You can see that the residents are clean and well cared for. The food is prepared to a good standard, the building is maintained
and the grounds are kept to a decent standard. Our main comments are that our mother/mother-in-law is happy and safe. It is a relief to us just knowing this!

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you for sharing your consistent experience with us. It's wonderful to know that you're greeted by friendly staff and a welcoming, clean environment each time you visit. We're dedicated to maintaining high standards of care, from cleanliness and quality meals to the comfort and safety of our residents. Knowing that your mother is happy and well cared for is truly our goal, and we're grateful for the peace of mind we're able to provide your family.


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Review from R S (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite staff, always helpful and caring towards the residents, I couldn't ask for a more perfect home for my dad, they help him with a lot and it's an easily accessible home, if you need to speak to any of the staff members about something they are always on hand to help.

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you for such a kind review. We're delighted to know that our team has been there for your father with the care and support he deserves. It's great to hear that you find the home accessible and that our staff are always available to assist. Your words mean a lot to us, and we're honoured to be a part of your dad's life. Thank you for your trust!


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Review from J D (Wife of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment he came to Parkhouse Grange during the Covid lockdown, which meant handing him over at the door with his bags of clothes, he was treated with such kindness and care. He settled in so well and never once asked if he could go home. I cannot fault the care he received over nearly three
years until his death in July this year. My family and I will always be grateful to the wonderful staff who were so supportive right up to the end.

Reply from Alexandra Cooke, Customer Engagement at Parkhouse Grange

Thank you for sharing such a heartfelt review. It means so much to us to know that your loved one felt at ease and was cared for with kindness from the very start. Supporting families during those challenging times has always been a priority, and we're honoured to have been part of his life for nearly three years. Your gratitude deeply touches our team, who were there every step of the way. Thank you for your trust and for allowing us to be there for him and your family.


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Review from Neil D (Son of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Parkhouse Grange
for over a year. The staff are friendly, patient, and kind, helping Mum when she requires assistance and ensuring her needs are met. During her stay, Mum has had a fall requiring emergency medical assistance, which was dealt with efficiently and appropriately.
The paramedics commenting that the correct procedure had been followed, which they found was not the case in all care homes. This provides reassurance that Mum is well looked after and cared for with dignity.

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Review from E D (Daughter-in-law of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law appears comfortable and relaxed when I visit her. She is at her most animated when there is music playing, which also engages the majority of residents. The activities and entertainment provide a different focus and my Mother-in-law has especially enjoyed the yoga and exercise sessions
and the visiting singer. It is also nice to see activities are relevant and up to date. Overall the staff are kind, patient, and caring under what are often challenging circumstances.

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Review from L S (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with great reluctance that I had to arrange for my mum to go into residential care, possibly one of the worst things I have had to do. However, due to the efficiency of the home it was easier than expected. My mum is now well cared for by staff who are kind, caring, friendly, approachable, patient,
and professional. They are always willing to listen and answer any questions and address any concerns. From management and admin to carers, cleaners, laundry staff and entertainment staff, they are all brilliant!

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Review from R A (Friend of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found on my visits the staff to be helpful and efficient. The rooms are kept clean and tidy and the food and drinks served while I was present, seemed very good.

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Review from Graham B (Husband of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of this care home since January 2020. From the day she went in, she has received the very best treatment and care from all members of staff. When there have been any issues the staff have kept me informed and I have been consulted at every stage.
It was hard during the first
Covid-19 lockdown not being able to see my wife but this was in the best interests of the residents and staff. Thankfully the vaccinations have helped to keep Covid at bay but there is no relaxation of the diligence of the care staff.
I have no hesitation in recommending Parkhouse Grange when choosing a home for your loved ones.

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Review from Cathie W (Daughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for several years now, I wouldn't dream of her being anywhere else and couldn't recommend the home highly enough to be looking for somewhere to care for their or a loved one's needs. Despite my Mum's deteriorating condition, she has always had her needs taken care of in a
loving, caring environment.

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Review from Karen A (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was there for nearly 4-months before he passed away, and we couldn't have ask for a better place. He always said that he was looked after ever so well, the home was clean and the staff were exemplary. Would not hesitate to recommend to anyone. Thanks to everyone for all your care during Dad's
stay with you.

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Review from M F (Brother of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good.

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Review from J H (Daughter-in-law of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After only a few weeks we can see a difference in my Mother in Law, seems happy and chatty. Staff seem caring, plenty of interaction. Rooms are nice and kept clean and tidy. Washing comes back ironed and on coat hangers. A choice of meals too. Very happy.

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Review from Terry H (Daughter of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by the wonderful caring and professional PHG team. It was a warm bath for both her and our family. The attention to not only the physical and mental health of my mother, but also the emotional path she and our family must walk, was just wonderful. Above and beyond our expectations.

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Review from A D (Son of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a care home nearer to myself for my elderly mother who is in her 90's and widowed. She was suffering from early-onset dementia and short term memory loss and earlier in the year had collapsed at home and spent several weeks in hospital and rehabilitation care in a local care home.
It was obvious that even with 4 daily visits from carers, she was not coping or eating and she complained of loneliness.
Since moving to Parkhouse Grange her condition has improved and she is now very happy and cared for and safe.

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Review from C B (Daughter of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Looked after loved one very well and still does. Looks like an excellent menu every day, only downside my loved one seems to wander about not looking happy sometimes.

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Review from Mary H (Wife of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has young onset Alzheimer's. We were concerned because he is so much younger than would normally be associated with a care home, but he has settled in really well and loves the staff. The care he receives is excellent, cannot fault the staff. The staff are friendly and helpful.

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Review from Lynda L (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the people involved with the everyday running of this care home are excellent. I am always delighted to visit my mother at Parkhouse Grange. Unfortunately, my mother is currently unwell and everyone there is supportive of trying to get her back on track. This is very reassuring to me considering
how busy everyone is. Thank you all at Parkhouse Grange.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Parkhouse Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Parkhouse Grange is calculated as follows: ( (81 Excellents x 5) + (29 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 119 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkhouse Grange is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Regina

Regina Summerfield

Job Title: Manager

Joined: 1999

Regina began working at Parkhouse Grange in 1999 as a Care Assistant. In order to fulfil her aspiration Regina became a Senior Care Assistant and decided to continuously develop her career path leading to Head Senior and then Acting Manager.


In 2002 Regina became the Registered Manager for Parkhouse Grange; providing dignified quality care to Residents and support for their Relatives. Regina is also an Older Persons Dignity Champion and became a Dementia Friend in 2013; which is an initiative of the Alzheimer’s Society.


Laura

Laura Beltre

Job Title: Manager

Joined: 2006

Laura has worked in the residential care sector for 17 years; throughout her time has performed many roles gaining an in-depth understanding of residential care.


In 2006 Laura began working at Parkhouse Grange as a Care Assistant and very quickly worked her way up the ladder to become a joint Manager in 2014.


Laura is extremely passionate about dementia care and strives to continuously improve an individual’s experience of dementia; she believes with the right approach and understanding individuals can go on to lead fulfilling and happy lives despite their diagnosis.


Laura’s role is to ensure that the home is running smoothly and that resident's health, well-being and happiness are at the heart of what we do.


Laura gained her HABC Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (QCF) (Adults' Residential Management) in May 2019.


Carol

Carol Blacker

Job Title: Administrator

Joined: 2023

Carol is the heart of Parkhouse, bringing her exceptional organisational skills and friendly demeanour to every task. Highly efficient and always on top of things, she ensures the smooth running of daily operations with a calm and professional approach. Carol’s approachable nature makes her a trusted point of contact for both staff and visitors, and her attention to detail ensures that nothing is ever overlooked.


Frequently Asked Questions about Parkhouse Grange

What types of Care is Parkhouse Grange registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkhouse Grange provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Parkhouse Grange have?

There are 40 Single Rooms.

What are the Facilities & Services at Parkhouse Grange?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkhouse Grange to the centre of Leicester?

8.6 mile(s) as the crow flies, distance by road may be significantly further.