Parkhouse Grange

47 Park Road, Earl Shilton, Leicester LE9 7EP
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9.6 31 Reviews
  • Parkhouse Grange, Leicester
Parkhouse Grange combines elegance with care, offering a luxurious yet homely setting where residents feel truly valued and supported. Featuring gorgeous ensuite bedrooms and beautifully landscaped gardens, the home is designed to meet the highest standards of comfort and accessibility. Abundant social spaces encourage connection and foster a vibrant community spirit.

The dedicated care team at Parkhouse Grange understands that quality care is about more than meeting physical needs—it’s about building relationships and delivering support with compassion and dignity. Residents enjoy 24/7 care tailored to their unique requirements, while freshly prepared meals and engaging activities enrich their daily lives.

Families can trust Parkhouse Grange to provide a secure and welcoming environment, supported by a clear, all-inclusive fee structure that offers peace of mind. Its ‘Good’ (July 2021) CQC rating is a testament to the exceptional care and dedication provided by its experienced and compassionate team.

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Care Provided by Parkhouse Grange

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Regina Summerfield and Laura Beltre (Home Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Parkhouse Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175

  • Hairdressing and Chiropody services are excluded from standard fees and payment for these services should be made to the home in advance.
  • (these prices are only a guideline, please contact Parkhouse Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Parkhouse Grange, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site parking spaces are available for residents and their loved ones when visiting.


Parkhouse Grange Reviews (31)

Total of 31, showing 21-31
9.6

Parkhouse Grange has a Review Score of 9.6 (9.605) out of 10, based on 10 reviews in the last 2 years. Over all time Parkhouse Grange has 31 reviews.

Overall Experience

  • 22
  • 9
  • 0
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Date Published

31
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Review from A.P (Daughter of Resident) published on 1 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision when mum needed to move into residential care. She had previously stayed at a different care home for respite and it had not been a very happy experience, so understandably I was extremely apprehensive when mum first moved into Parkhouse Grange.
However, any concerns I
may have had were very quickly dispelled and mum has flourished. In fact, mum is the happiest she has been for some time as the caring and committed staff have enabled her to maintain some independence and dignity whilst providing stimulating events and activities with plenty of interaction. Mum is always well fed, clean, comfortable and above all her individual wishes and needs are respected and met.
I simply cannot rate the entire staff team highly enough.

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Review from G L (Son of Resident) published on 25 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum who has a number of problems has been made very welcome by all the staff who treat the residents with respect and dignity. I haven't seen the standard of food personally but my sister says it is fine and mum gets help eating when necessary. Bedrooms are smallish but clean and adequately furnished.
The home has a welcoming feel for residents and visitors and is clean and nicely furnished. The gardens and location are good. The home is safe and secure.

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Review from Dennis H (Husband of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a pleasant place to be where the staff are kind, helpful and treat the residents with sympathy and understanding. They keep a careful watch on the patient's medical needs and arrange for any treatment they may need. Relatives are kept informed of any problems that may arise and action
is taken to address them. The residents also appreciate the entertainment that is laid on from time to time it really brings them alive.

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Review from Geoff A (Son of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at the care home since August 2014.
I have always found the staff and management very approachable and very caring to the residents.
The doctor's surgery they use is also excellent and you can always contact the doctors if required.
I have often visited Mum when they have musical
entertainment which seems to stimulate the resident. I have also been told the home is to be refurbished shortly.

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Review from Heather P (Sister-in-law of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff exceptional in caring for my sister in law. Standards are very high, I could not ask for more. I have no worries with my sister. The carers always contact me if there is a problem. Excellent care.

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Review from Marie T (Daughter of Resident) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most importantly, my mother is very happy. She is well looked after and treated with respect by all the staff. The staff are approachable and helpful. Overall, I am very satisfied with the care my mother receives.

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Review from Terence C (Husband of Resident) published on 9 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you want your loved one to be looked after in the same way you would do yourself, then there is no finer establishment than Parkhouse Grange. I cannot praise the staff enough for their dedication to their duty of care.

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Review from Helen W (Daughter of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ever since I have made contact with the care home I have found all of the staff extremely kind, helpful and supportive.
They really look after Mum and I have every confidence in their care. The activities they put on encourage the residents to take part and stimulate them. I love the fact that they
have a Facebook page which helps my family and friends keep up to date with Mum.

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Review from L M (Husband of Resident) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and able to visit everyday for an hour.

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Review from Marilyn C (Daughter-in-law of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been really helpful and friendly, nothing is too much. We have had some issues with my father in law but I have felt supported in dealing with him.

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Review from Elaine C (Daughter of Resident) published on 14 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is so much better since she has been in Park House. She is always nicely dressed (this would not have happened at home as she would forget to put on clean clothes). She has gained weight, the food always smells and looks nice. She likes the staff who are always considerate to her and she says she
can have a laugh with them. If she is not well they will get the Dr. in to see her. She always enjoys the entertainment joining In with the singing etc or meeting the animals when they visit. We can always speak to the staff and manager if need be so are very happy for her to be there.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Parkhouse Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Parkhouse Grange is calculated as follows: ( (81 Excellents x 5) + (29 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 119 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkhouse Grange is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Regina

Regina Summerfield

Job Title: Manager

Joined: 1999

Regina began working at Parkhouse Grange in 1999 as a Care Assistant. In order to fulfil her aspiration Regina became a Senior Care Assistant and decided to continuously develop her career path leading to Head Senior and then Acting Manager.


In 2002 Regina became the Registered Manager for Parkhouse Grange; providing dignified quality care to Residents and support for their Relatives. Regina is also an Older Persons Dignity Champion and became a Dementia Friend in 2013; which is an initiative of the Alzheimer’s Society.


Laura

Laura Beltre

Job Title: Manager

Joined: 2006

Laura has worked in the residential care sector for 17 years; throughout her time has performed many roles gaining an in-depth understanding of residential care.


In 2006 Laura began working at Parkhouse Grange as a Care Assistant and very quickly worked her way up the ladder to become a joint Manager in 2014.


Laura is extremely passionate about dementia care and strives to continuously improve an individual’s experience of dementia; she believes with the right approach and understanding individuals can go on to lead fulfilling and happy lives despite their diagnosis.


Laura’s role is to ensure that the home is running smoothly and that resident's health, well-being and happiness are at the heart of what we do.


Laura gained her HABC Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (QCF) (Adults' Residential Management) in May 2019.


Carol

Carol Blacker

Job Title: Administrator

Joined: 2023

Carol is the heart of Parkhouse, bringing her exceptional organisational skills and friendly demeanour to every task. Highly efficient and always on top of things, she ensures the smooth running of daily operations with a calm and professional approach. Carol’s approachable nature makes her a trusted point of contact for both staff and visitors, and her attention to detail ensures that nothing is ever overlooked.