Pinglenook Residential Home

229 Sileby Road, Barrow upon Soar, Leicester LE12 8LP
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9.1 32 Reviews
  • Pinglenook Residential Home, Leicester
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Care Provided by Pinglenook Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Turnbulls Health Care Ltd
  • Admission Criteria
    • Open to both privately funded and social service clients
    • Ages 55+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Pinglenook Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £850

  • For more information regarding fees please contact the home directly.
  • (these prices are only a guideline, please contact Pinglenook Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Friends and relatives are allowed to visit the home at any time if notice has been given to the contact details and the visit has been arranged and must run inline with the government guidelines surrounding Covid-19. Prospective residents and relatives can be shown around the home and will also be able to meet some of the staff by virtual platforms such as zoom or microsoft teams until guidelines are relaxed and the home can offer face to face visits.


  • Parking

  • Parking at Pinglenook is not a problem at all. There are parking spaces available on either side of the road in front of the care home. But near the side of the care home is also a driveway where there are a few parking spaces.


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Pinglenook Residential Home Reviews (32)

Total of 32, showing 1-20
9.1

Pinglenook Residential Home has a Review Score of 9.1 (9.136) out of 10, based on 4 reviews in the last 2 years. Over all time Pinglenook Residential Home has 32 reviews.

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Review from Julie D (Sister of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a lot of difficult thought, we had to find a place for our sister who has Alzheimer's into a care home. Pinglenook was so nice and they took care of her. The staff are so wonderful and we can't thank them enough.

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Review from Pat C (Sister of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always found the home very clean and friendly, whenever whatever time we visited my sister. The staff always showing genuine love and respect for the residents in their care.

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Review from Michael B (Son of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find they are really good with my mother. It is a small home and they all try really hard. My mother was in a larger home with a better report but found it terrible. It’s so much better to have a personal touch.

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Review from Gary H (Son of Resident) published on 21 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Pinglenook Residential Care Home from hospital and the care she has received has been excellent. The staff are very friendly and caring, the food is excellent, it’s clean and warm it’s all you want a care home to be. Mum has Alzheimer’s but is much better physically in the short time
she’s been there which I put down to the food, she is eating and drinking far more than she did at home. When I or family and friends have visited we’ve always been offered a drink and either cake or biscuits. I cannot praise the place highly enough. Do not go by the CQC report, go and see it for yourself.

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Review from Lisa W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Their care is amazing. My mum is looked after very well. Care staff are polite and nothing is too much trouble. I am well-informed of my mum's health and well-being at all times. The nursing home is clean and tidy. Staff are so very good with all who live there.

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Review from G L (Grandson of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care. Friendly staff.

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Review from M L (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are brilliant, they do their job really well and in the majority of cases I am kept up to date with my mum's care. The improvements that have been made around the home have been fantastic, the only criticism is the door handles to the bedrooms which are difficult to turn and I catch my hand
every time. My mum struggles to turn the handles. My mum complains about the food, I can't comment on this and I do not see it. Her clothes do not always return to her after being washed and on a few occasions, other residents have been wearing her clothes. I do believe that the residents are bored and need more activities. I think maybe having volunteers come in to do games and things would be great. These are just simple things that hopefully will improve in time. I am happy and confident that my mum is being cared for very well. She is happy at Pinglenook. I have seen vast improvements already this year.

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Review from K F (Daughter-in-law of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law came to Pinglenook Residential Care Home as he has been diagnosed with Dementia and unable to care for himself. The staff are lovely with him - very caring and attentive with him.

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Review from L B (Daughter of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been here two weeks and been made to feel very welcome, staff seem very nice and caring.

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Review from Paul P (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident here for some time and is settled and happy. Pinglenook has a homely and caring atmosphere. The staff are caring and communicative. They have worked hard to keep the residents safe and well during the past difficult year. They look after my father's needs and understand
his dementia. The housekeeping always seems to be of a high standard and the staff seem aware of the importance of good nutrition. My father always tells me that the food is good. Overall I am happy with the home.

Reply from Charlotte Robinson, Home Manager at Pinglenook Residential Home

Thank you for this lovely review, I'm glad your father is happy with us.


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Review from Joe W (Son of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in this cafe home as a temporary resident and now has become a permanent resident. We had no worries with choosing this care home for dad to stay in as we had all decided that there was no way we could give dad the care he needs at home with his dementia. He is well looked after his needs
are always met. Staff are always on hand to discuss any concerns about his care and health. I wouldn’t want him anywhere else. I know I can leave my dad here and he will get the best care he should have but on the other hand if I did have any problems the manager and head senior are always at hand and always listen and the other staff are always there to listen and help if they can as well. Thank you to all at Pinglenook.

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Review from W W (Son of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no previous experience of this type of property and I couldn't pick any faults with this one.

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Review from M C (Wife of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was at Pinglenool for three months before he died. The care home and staff are excellent and I had no hesitation choosing Pinglenook as my mother had spent the last 18 months of her life there. Everyone is wonderful.

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Review from K B (Daughter of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has dementia and is well looked after. Staff are friendly and welcoming. She has a lovely room which is always clean and tidy.

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Review from J W (Wife of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Pinglenook since January of this year. I have found the staff are very helpful and always available to myself and other members of our family.
My husband is looked after very well.
Nothing is too much trouble. The carers are always there if there are any concerns.

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Review from Nigel C (Son of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy here, the staff and management are always happy to help and very caring.
The home has come on in leaps and bounds over the last year.

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Review from Gillian T (Niece of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 98 year old auntie came to Pinglenook at very short notice after a hospital stay. She was unable to continue to live an independent life in her own home. I was so very lucky to get a place in Pinglenook. My auntie had her 99th birthday there before passing away recently. I can’t recommend the quality
of care she received in her last year enough. She was kept beautifully clean at all times, lovely home cooked meals and a very nice room. The home is clean and smells as fresh as a daisy.
Pinglenook is a residential care home. It was my aunties home and the care staff were outstanding. They made her happy and really bothered with every aspect of her care which enabled my auntie to enjoy her last months. They made her feel like family.
Thank you to both management and the loving staff who cared for my auntie.

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Review from Kenneth D (Son of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and courteous. Home is warm and homely. Food is good. The manager is very obliging and responsive. It is a small home but very well run. Would definitely recommend it.

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Review from C S (Sister of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant carers. Most helpful, very attentive to all residents.

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Review from Lynn E (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for the past two years.
She has always been looked after in a very friendly, caring way.

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Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Pinglenook Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Pinglenook Residential Home is calculated as follows: ( (37 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 46 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Pinglenook Residential Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Pinglenook Residential Home

What types of Care is Pinglenook Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pinglenook Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Pinglenook Residential Home have?

There are 14 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Pinglenook Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pinglenook Residential Home to the centre of Leicester?

7.8 mile(s) as the crow flies, distance by road may be significantly further.