Quarry Hill Grange Residential Home

Watling Street, Mountsorrel, Loughborough LE12 7BD
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7.1 4 Reviews
  • Quarry Hill Grange Residential Home, Loughborough
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Care Provided by Quarry Hill Grange Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Pratima Palghamol (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (3)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Quarry Hill Grange Residential Home Reviews (4)

7.1

Quarry Hill Grange Residential Home has a Review Score of 7.1 (7.050) out of 10, based on 1 reviews in the last 2 years. Over all time Quarry Hill Grange Residential Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from M P (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This review is about one carer in particular, would just like to say how welcoming she always is when you arrive, she always goes the extra mile for my mum, nothing is ever too much trouble and is one the best carers at the home. She is always caring and professional.

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Value for Money

Review from Sharon T (Friend of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Quarry Hill in March this year. At first she was unsure due to it being a strange and different place from home but within days, she came to think of it as home.
The staff are lovely and made her feel welcome, they are all so kind.
The home is kept very clean and does not smell,
as some I’ve been in are not like this. My mum is always clean and she looks nice every day. The food is good and plenty of it.
I told her I was going to write a review on the home and wanted her input, she said to put that she has not got a bad word to say about her home or the people who look after her.

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Review from Joe L (Grandson of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I truly cannot fault Quarry Hill Care Home. They have made it my nan’s home too. My Nan does not speak English which is a struggle, but all the staff accommodates her to the best of their abilities and make her feel at ease. The home is clean, friendly and I truly believe any resident looking for a
new home would fit in.

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Review from Susan F (Daughter of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely happy at this home so am I the staff are lovely and friendly always happy also a safe environment for mum .

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Current Review Score: 7.1 (7.050)

Overview of Review Score

The Review Score of 7.1 (7.050) out of 10 for Quarry Hill Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.833 for Quarry Hill Grange Residential Home is calculated as follows: ( (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 3.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.217 Points relating to the number of positive Reviews for Quarry Hill Grange Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 1 Positive Reviews ÷ 4.6 = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Quarry Hill Grange Residential Home

What types of Care is Quarry Hill Grange Residential Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Quarry Hill Grange Residential Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Quarry Hill Grange Residential Home have?

There are 17 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Quarry Hill Grange Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Quarry Hill Grange Residential Home to the centre of Loughborough?

4.0 mile(s) as the crow flies, distance by road may be significantly further.