Primrose Lodge

Lingdale, East Goscote, Leicester LE7 3XW
Submit a Review
7.7 2 Reviews
  • Primrose Lodge, Leicester
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Orchard Manor View
Orchard Manor View
9.9
Member Logo
Care Homes belonging to Kirby Grange Residential Care Home
Kirby Grange Residential Care Home
10
Group Logo
Care Homes belonging to Bradley Hall
Bradley Hall
9.8
Group Logo
Care Homes belonging to Aaron Court
Aaron Court
9.7
Member Logo
Care Homes belonging to Marwood Residential Home
Marwood Residential Home
9.9
Show Primrose Lodge on the Map

Care Provided by Primrose Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 15 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Bacon (Care Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Primrose Lodge? View your Advertising Options

Primrose Lodge Reviews (2)

7.7

Primrose Lodge has a Review Score of 7.7 (7.666) out of 10, based on 1 reviews in the last 2 years. Over all time Primrose Lodge has 2 reviews.

Overall Experience

  • 0
  • 2
  • 0
  • 0
  • 0

Date Published

2
0
1
1
1

Review from Janet S (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Primrose Lodge for over three years. During this time, I visited regularly and was always made welcome by the staff. The love and care that my mother received made it easier for both Mum and myself. The home is clean and fresh. Great care was taken when dressing my mother, and she
always looked clean and tidy. It was uplifting to see my mum smile and look happy, and leaving at the end of a visit was never difficult as she was happy to stay and enjoyed the company around her. Thank you to all at Primrose Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keeley V (Great-Niece of Resident) published on 23 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Upon my first arrival, Primrose Lodge reminded me of a holiday chalet layout. All rooms were immaculate and cosy. Every resident appeared clean, heard and cared for. My first impressions are really good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.7 (7.666)

Overview of Review Score

The Review Score of 7.7 (7.666) out of 10 for Primrose Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Primrose Lodge is calculated as follows: ( (6 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Primrose Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Primrose Lodge

What types of Care is Primrose Lodge registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Primrose Lodge provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Primrose Lodge have?

There are 15 Single Rooms.

What are the Facilities & Services at Primrose Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Primrose Lodge to the centre of Leicester?

6.6 mile(s) as the crow flies, distance by road may be significantly further.