Scalford Court Care Home

Melton Road, Scalford, Melton Mowbray LE14 4UB
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8.2 19 Reviews
  • Scalford Court Care Home, Melton Mowbray
Scalford Court Care Home is located in scenic surroundings, offering a comfortable interior and friendly service for individuals with care needs who value a relaxing and dignified lifestyle.

Registered for fifty-nine residents, the home employs skilled carers who adhere to the direction of detailed care planning in order to make sure all clients feel warm, secure and respected.

Personal needs are constantly monitored for developments, there are a number of therapies made available by the home and carers are trained in the challenges of dementia care. The team places great value on one-to-one time with residents.

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Care Provided by Scalford Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • V & L Corporation Ltd
  • Person in charge
  • Lisa Thwaites (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Scalford Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,190
    • Self-Funded Residential Dementia Care £1,079 – £1,200
    • RESPITE Self-Funded Residential Care £1,080 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,080 – £1,230
  • (these prices are only a guideline, please contact Scalford Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome


  • Parking

  • Parking is available on both wings


Scalford Court Care Home Reviews (19)

8.2

Scalford Court Care Home has a Review Score of 8.2 (8.169) out of 10, based on 2 reviews in the last 2 years. Over all time Scalford Court Care Home has 19 reviews.

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Review from Trish D (Daughter of Resident) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received was excellent the care love and friendliness was the best. Not only did this apply to mum, it was extended to her family as well. The support to the family was amazing. Thank you so much to everyone you have all been brilliant.

Reply from Lisa Thwaites, Registered Manager at Scalford Court Care Home

Thank you for taking the time to review Scalford Court. We are delighted to hear how satisfied you were with our home and the care provided by our dedicated team. We were privileged to look after your mum and to support you and your family. Best wishes.


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Review from Elizabeth B (Granddaughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When myself and my sister first started the process of looking for a care home for our grandma, we didn't need to do much searching. We knew Scalford Court was the best, and she would feel happy and comfortable there. We weren't wrong. When Grandma first entered the building, and was greeted by the
lovely staff and a wonderful welcoming spread, she said "this is the place for me!"
The staff have been wonderful, they are all beautiful caring individuals, and gave my grandma the best care. She suffered from dementia, and all her needs were catered for, and all members of staff made our grandma feel loved. I cannot express enough, how at home you feel at Scalford Court. The cleanliness is top-tier level, along with the professional care given. Thank you all, for looking after our grandma so well.

Reply from Saida Vaiceliuniene, Manager at Scalford Court Care Home

Thank you so much for your kind words. We count ourselves lucky to have to care for your grandma.


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Review from Julie T (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the management and staff at Scalford Court are so very friendly, understanding and professional. They always have their residents best interest at heart, and nothing is too much trouble. They understand the feelings and emotions of the family as well as their residents. I could not ask for a more
loving and caring home from my father to live safely in.

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Review from Chris M (Son of Resident) published on 24 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Scalford Court has provided exemplary care for my father. The staff are genuinely caring, helpful and enthusiastic. Since my father's arrival there, his health has improved and he has gained weight. The setting is very pleasant and comfortable, and the food is excellent! Managers are also on hand to
speak to and very approachable. Can’t recommend Scalford Court high enough.

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Review from Evelyn L (Daughter of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the care that my Mum receives at Scalford Court Care Home. The staff are as attentive as they can be, sometimes they can be stretched when busy.

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Review from G W (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided.

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Review from R H (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely welcoming, friendly family home.
All the staff are lovely to me and I believe my dad says some are happier/better than others (some don't want to be there). Everywhere is always clean apart from on some occasions dads commode hasn't been cleaned out and subsequently, his room has smelt.
They
lose his underwear and some clothes too, but names haven't been put in. Dads room is very small!

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Review from A H (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very pleased with the staff, but the main issue is waiting time when the bell is pressed (when needing the toilet).

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Review from R M (Granddaughter of Resident) published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Scalford Court have provided care for my uncle and grandfather. They ensured that my grandad kept his dignity whilst suffering with dementia. They cared for him when the family couldn't. He enjoyed the food, had a room that he was able to hang pictures. The staff became his friends. He particularly
enjoys the crafts.

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Review from John G (Son of Resident) published on 23 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Scalford Court has caring staff; they are very friendly and helpful. The staffs approach to my mother’s individual care needs are excellent and she is always treated with dignity and respect.
The food is varied, nutritious and delicious and nothing is too much trouble for the kitchen staff to meet
mothers needs.
I am really happy that my mother is in their care.

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Review from Andrea F (Daughter of Resident) published on 26 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my father received in the last 2 years of his life has enabled him to see out his years in dignity with support, care and compassion. This has given me, his daughter, comfort and confidence as his health and mental capacity deteriorated. Dad was happy at Scalford court in his comfortable room
and I would gladly recommend this care home to others.

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Review from A M (Daughter of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well looked after in a homely, happy and calm environment. The staff always show respect to the residents and treat them with care and a positive attitude. Both staff and management have taken the time to get to know my mum and understand her, which enables them to monitor her health
very closely and which has made her feel secure in an unfamiliar environment. As a family, we are made to feel very welcome when we visit, and any concerns or issues have been dealt with promptly.

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Review from Eric W (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife became a resident (Sept 2017) I have gradually come to understand and appreciate how a care home operates within what is achievable and practical. Getting the balance right is not easy a few manage to get even close to ideal.
In my personal opinion, Scalford Court Care Home has excelled
in getting it right in each of the critical areas namely very good and approachable management, compassionate care, excellent healthy food and outstanding mixes of organised activities for the residents.
The home is staffed by lovely caring folk who interface with all the residents creating such a wonderful atmosphere of humour and intelligent help where needed. They have to sometimes cope with both physical and mental stress but from my experience are always able to generate laughter in any suitable situation.
The kitchen procedures a lovely mix of very tasty food to appeal to most appetites but the staff are hidden away in the kitchen but nevertheless are critical in the care process.
I personally believe that the activities arranged at Scalford Court are second to none and again have major positive effects on both staff and residents. The two ladies who organise these features obviously put in a lot of hard work under sometimes challenging conditions but always with wonderful humour.

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Review from D G (Son-in-law of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mother-in-law has been at the care home she has been very happy and that is all that matters.

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Review from S L (Son of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful setting and grounds. Plenty of staff who all make my mother feel very welcome and comfortable.
Good activities and trips to keep residents stimulated and engaged.

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Review from Brian M (Nephew of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You gave our aunt an extra five years of living and a very happy home to live in. She was content and well cared for and her family were always made more than welcome. We cannot thank you enough or recommend you more highly.

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Review from Sarah L (Wife of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one my husband settled in and felt at home in Scalford Court. He had a cheeky personality and a naughty sense of humour. The staff were brilliant at joining in with him, therefore, enabling him to retain this to the very end.
The ambience of the home was perfect for him. He enjoyed his food
and ate well. If required, a doctor was called for immediately. The care he received took so much worry and anxiety away from myself and our daughter. He enjoyed his final years. I have no doubt he lasted as long as he did because he was not only cared for but cherished and happy. Thank you Scalford Court.

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Review from P F (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very well looked after by the staff at Scalford Court. She was always shown courtesy and kindness throughout her 5-year stay. Her personal hygiene was always taken care of, including having her hair done by a professional hairdresser.
She thoroughly enjoyed the meals that were prepared
for her, and her family were always welcome to join her. There were activities for the residents to join in every day and outside speakers as well as visits from the children of a local primary school.
The staff and management were very approachable and friendly. I would recommend Scalford Court without reservation.

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Review from M B (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is well looked after by staff in the home. Residents are well fed and kept clean and tidy and are encouraged to join in activities. Staff are very approachable and any concerns are dealt with immediately. I would certainly recommend this care home.

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Current Review Score: 8.2 (8.169)

Overview of Review Score

The Review Score of 8.2 (8.169) out of 10 for Scalford Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Scalford Court Care Home is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.294 Points relating to the number of positive Reviews for Scalford Court Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 2 Positive Reviews ÷ 11.8 = 0.169

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about Scalford Court Care Home

What types of Care is Scalford Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Scalford Court Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Scalford Court Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Scalford Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Scalford Court Care Home to the centre of Melton Mowbray?

2.8 mile(s) as the crow flies, distance by road may be significantly further.