Whetstone Grange

148 Enderby Road, Whetstone, Leicester LE8 6JJ
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8.3 21 Reviews
  • Whetstone Grange, Leicester
Whetstone Grange embodies Midlands Care’s philosophy of delivering compassionate, high-quality care in a homely and welcoming environment. The team, proudly accredited as 'Investors in People', exemplifies a commitment to ongoing development, ensuring residents are cared for by skilled and empathetic professionals who take pride in their roles.

This care home is designed with residents’ comfort and well-being in mind, offering spacious accommodations, accessible gardens, and an array of communal areas that encourage social interaction and relaxation. Every aspect of life at Whetstone Grange, from the nutritious home-cooked meals to the carefully planned activities, is tailored to promote physical, emotional, and social well-being.

Families are reassured by the transparent, all-inclusive fee structure and the team’s dedication to creating a supportive, nurturing environment for their loved ones. With a ‘Good’ (February 2024) CQC rating and aspirations for ‘Outstanding’, Whetstone Grange remains steadfast in its mission to enhance the quality of life for all its residents.

Care Provided by Whetstone Grange

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maria McKechnie (Home Manager)
  • Admission Criteria
    • Residents aged 65 years and over
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Whetstone Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact Whetstone Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • At Whetstone Grange, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking
  • On site car parking space is available for residents and their loved ones when visiting.


Total of 21, showing 1-20
8.3

Whetstone Grange has a Review Score of 8.3 (8.258) out of 10, based on 2 reviews in the last 2 years. Over all time Whetstone Grange has 21 reviews.

Overall Experience

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  • 13
  • 2
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Date Published

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19
Overall Experience  Overall Experience 5.0 out of 5

The room my mother has is nice and warm . We have put up personal effects, to make it feel homely, Family photos, Paintings, artificial flowers.
It did take a while for My mother to settle in, but the staff were all very friendly, and helpful and now my Mother is happy and content to live there, the
staff are more like friends than carers. Also there are lots of daily activities, and she joins in with them all. This has helped her make new friends with other residents.
Lots of improvements have been made to furnishings, and lighting, painting and decorating.
My mother is very impressed with the laundry service, often getting any laundry returned the same day.

Reply from Alexandra Cooke, Customer Engagement at Whetstone Grange

Thank you so much for your heartfelt review. We're delighted to hear that your mother has settled in well at Whetstone Grange and that she feels at home with her personal touches and the friendships she has made. It's wonderful to know our caring team and daily activities are making a positive impact on her well-being. We truly appreciate your kind words and your support-it means a lot to us all!


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Overall Experience  Overall Experience 5.0 out of 5

I moved my father from another care home to Whetstone Grange last November, as he had been very unhappy. From the moment he arrived, the team at Whetstone were wonderful - kind, caring, professional, patient and understanding. They treated dad (and everyone I saw) like family - encouraging him to socialise,
making sure he was content and happy when in his (very pleasant) room, which he loved, especially the view he was fortunate enough to have. The home is clean, fresh, light and inviting, good food and has improved no end since being under new management. I can wholeheartedly recommend Whetstone Grange.

Reply from Alexandra Cooke, Customer Engagement at Whetstone Grange

Thank you so much for your heartfelt review! We're truly grateful for your kind words and delighted to hear that your father has found comfort and happiness at Whetstone Grange. Our team takes great pride in creating a warm, welcoming, and supportive environment, and it's wonderful to know that their dedication has made a difference. Your recommendation means the world to us! If there's anything more we can do, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had been In Whetstone Grange from December 2016 until February 2022. In the beginning, she was very unsettled, as expected.
Since 2016 we have seen many changes in this care home, which has improved greatly. It was revamped, new secure windows, new furniture and redecorated.
My mother’s
acceptance of being in care did settle, to believing she was staying in a hotel, on holidays or just enjoying herself. She would join in with the singing and dancing regularly, go off to talk with other residents and made some new friends. This was a home from home, which is why it was chosen in the first place.
Whetstone Grange definitely improved each time I visited, however, the garden area never looked anything other than an uninviting backyard. Many times I mentioned this, so maybe that too will be revamped this year.
I never had to give notice I was coming. Always made welcome by the staff by name. The care given to my mother by all staff and the local authorities was second to none. Thanks.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful. They give Mum as much independence as possible and encourage her to join in things when She's reluctant. Mum is very contented there.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has been bedridden since her spell in hospital, her care and treatment by all the staff in Whetstone grange has been excellent.

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Overall Experience  Overall Experience 4.0 out of 5

My mother went into this care home for 2 weeks. She was difficult and the staff were extremely understanding and caring in their dealings with her. She did not join in despite the best efforts of the staff. Staff were very caring and patient and I cannot praise them enough.

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Overall Experience  Overall Experience 3.0 out of 5

I feel that this home looks after my mother-in-law's needs but it could do with some money spending on it eg new blinds and curtains downstairs as, during the hot weather, the heat was too much. Fans mounted on the wall would help and the flooring upstairs is very marked and stained. Also, daily activities
to keep residents occupied instead of being left to sit around all day. The only issue I have regarding care is residents can be left for quite a while when asking to use the toilet (depending on carers). On the whole, most staff are welcoming and friendly.

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Overall Experience  Overall Experience 4.0 out of 5

My mum went into Whetstone Grange after leaving another care home where she was very poorly. The staff at Whetstone Grange have been amazing as my mum is now walking after four months as no one got her out of bed before, my mum also due to being very poorly and lost 6 stone but Whetstone Grange has
now made her become a healthy weight. The staff have a very challenging job but always keep smiling.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are kind and caring, food is good.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this care home since May 2014 and has been permanently bedridden since February 2016. She has acute vascular dementia and Alzheimers. The care home provides excellent care and attention to my mother's ongoing well-being.

Reply from Natasha Smith, Admin at Whetstone Grange

We provide excellent care as stated and our fees are reflective of this


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Overall Experience  Overall Experience 4.0 out of 5

No problems, all ok.

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Overall Experience  Overall Experience 4.0 out of 5

Overall review is good but have no experience of other homes to compare.

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Overall Experience  Overall Experience 5.0 out of 5

My relative has been here for over 6 years. There has been much improvement over that time. The staff are caring and look after the residents well. The home is clean, safe and friendly. I would recommend it to others seeking this type of accommodation.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in Whetstone Grange for the past 5 weeks, she found it difficult the first week but has settled in quite well now. The staff are friendly and helpful to mum and she seems to like them. I find the staff friendly and they can always answer any questions I have about my mums welfare.
So... so far so good.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with my mothers level of care at Whetstone Grange. Her level of awareness and physical strength has picked up considerably. Before she was a resident at the home, she was very ill and not eating properly which was very hard on us, as well, her family three sons and one daughter. The
one area I would like to mention and it's only one, I wish there were more activities for the residents. We are all extremely happy.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and hard working to give individual care to each resident. The building/environment needs money spending on it. Total redecoration in lounges and new furniture needed asap. Meals are well prepared and appealing to residents. Use of the garden does not seem to happen which is a shame.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very good. Always helpful and very polite. If I have a problem with a resident when I come to visit my mum they take care of the situation so I can visit my mum in peace. I used to bring my own flask of tea until the staff said I didn't need to as I could use their machine to make one
when visiting mum. This was very good of them. Any issues regarding mum they soon let my brother or myself know. When I ring up they are always helpful as well in answering my questions.

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Overall Experience  Overall Experience 4.0 out of 5

I am very happy for my mother to be in Whetstone Grange. Staff are friendly and seem very caring. They provide food and drink regularly including fresh fruit. It is very clean and doesn't smell. It is very secure with numbered locks etc. They are very good at coping with mum when she is uncooperative.
She has Alzheimer's and sight problems.

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Overall Experience  Overall Experience 4.0 out of 5

The food is good. Staffing is great and very helpful when I need anything. I am very happy here for about 6 years and would not be looking for anywhere else to go and I have made lots of friends in the home I get on with.

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Overall Experience  Overall Experience 4.0 out of 5

All staff and management are very friendly and answer any queries I might have concerning my mothers care. I am kept up to date on all aspects of her well being and she appears to be very happy there. I have no complaints.

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Current Review Score: 8.3 (8.258)

Overview of Review Score

The Review Score of 8.3 (8.258) out of 10 for Whetstone Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Whetstone Grange is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) ) ÷ 23 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.388 Points relating to the number of positive Reviews for Whetstone Grange is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 2 Positive Reviews ÷ 7.6 = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

Maria

Maria McKechnie

Job Title: Manager

Joined: 2018

Maria is a dynamic care manager whose energy and vision elevate every aspect of her work. She has a genuine love for her staff, fostering a supportive and collaborative environment where everyone feels valued.
Maria’s meticulous attention to detail ensures that every care plan is executed with precision and compassion, always putting the well-being of residents first.


Natasha

Natasha Smith

Job Title: Administrator

Joined: 1997

Natasha Smith has been a valued member of Whetstone Grange for many years, starting as a care assistant and working her way up to head senior while earning her NVQ Level 3. Now an administrator, she remains the heart of the home, ensuring smooth operations and a warm environment for residents. Her dedication and hard work recently earned her the Employee of the Year award, reflecting the deep respect she has from colleagues and residents alike.


Mia

Mia Birtles

Job Title: Deputy Manager

Joined: 2019

Mia is a dedicated and energetic deputy who brings enthusiasm and focus to every task. She has a genuine care for her team, always fostering a supportive and collaborative environment. Her meticulous attention to detail ensures that every responsibility is handled efficiently and to the highest standard. Mia’s leadership inspires trust and reliability, making her an integral part of her organization’s success.


Frequently Asked Questions about Whetstone Grange

What types of Care is Whetstone Grange registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Whetstone Grange provide?

Palliative Care, Day Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Whetstone Grange have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Whetstone Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Whetstone Grange to the centre of Leicester?

4.4 mile(s) as the crow flies, distance by road may be significantly further.