Woodway House

11 Enderby Road, Blaby, Leicester LE8 4GD
Submit a Review
9.0 18 Reviews
  • Woodway House, Leicester
Woodway House is a purpose-built care home offering high quality residential and dementia care. It is situated in the centre of Blaby in Leicestershire.

Established over 25 years, it provides a secure, spacious and homely atmosphere with modern facilities. The aim is to fulfill individual needs and care is provided with kindness, patience and understanding.

The home comprises of single bedrooms and two twins, complemented with one large lounge, two smaller lounges and a dining room. Furthermore, they boast a well-maintained patio and car parking for visitors.

The home undertakes regular entertainment sessions and value a lifestyle encompassing games, music, exercise and regular trips.

If you desire peace of mind and never having to look back, come to Woodway House as your loved ones will be cared for.

Show Woodway House on the Map

Care Provided by Woodway House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Woodway Carers Ltd
  • Person in charge
  • Ruth Shardlow (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Woodway House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fees are based on resident's needs
    Please check with the care home

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Woodway House Reviews (18)

9.0

Woodway House has a Review Score of 9.0 (9.027) out of 10, based on 5 reviews in the last 2 years. Over all time Woodway House has 18 reviews.

Overall Experience

  • 15
  • 2
  • 1
  • 0
  • 0

Date Published

18
4
5
5
13

Review from Margaret A (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided on Woodway House for almost a year needing 24 hour care. The management of the home was excellent in all aspects, always taking care of any problem that may have risen, caring about our needs as a family as well as Mum's. The staff too, always went the extra step with her. Mum was
always taken care of in a warm caring manner at all times and felt comfortable there, with everyone. I was always contented to be at home and know she was being well looked after. Sadly she passed away recently, but I would have no hesitation to recommend the home to anyone who needs to know their loved one if safe and being looked after well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine F (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodway House is a very welcoming home for both residents and relatives. The staff are kind and helpful, they are happy to listen to any concerns and ensure that we are fully informed about changes to Mum's health. Managers are always available. The home really does feel like home. It is comfortable
and efficient without feeling regimented. The food is extremely good and staff are always prepared to offer residents the food that they enjoy when possible.

Reply from Ruth Shardlow, Manager at Woodway House

We are grateful for being granted the oportunity to provide care for your loved one. Thank you for taking time to write a review for our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy H (Daughter-in-law of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been in Woodway House for the last 10 months and I can only describe the care she has received as excellent. The staff are all so very caring and have endless knowledge of the needs of the residents in their care. Management, carers, kitchen staff and cleaners are all so friendly and
nothing is too much trouble. I am so pleased that my mum-in-law had the opportunity to stay here and I would like to thank all concerned that she's had the opportunity to do so.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth S (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's care at Woodway has been excellent. The whole atmosphere of the home is warm and welcoming. The staff are professional, efficient and very kind and respectful. The food is excellent, varied and nutritious and Mum's needs are fully met. I am and will be eternally grateful to all at Woodway for
their continued care and support.

Reply from Ruth Shardlow, Manager at Woodway House

Many thanks for your kind words. We all do our best and we are glad that your mum's needs are met and she is comfortable at Woodway House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to say that our lovely mum has had a very good experience staying at Woodway House Blaby. Thanks to the quality of kindness from all the staff. We had a change of circumstances without our family (a move to Suffolk). So as to not leave mum behind, with the help and understanding, Woodway
made this transition possible with the smoothest result, and at 97 I think this stands up for an excellent care home. Humble thanks Woodway House Blaby.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Respite Resident) assisted by family/friend published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my third stay (for 1 week) and each time has been a great experience. I was nervous the first time but I need not have worried because I got excellent care and made a couple of good friends as well. The staff are so good, nothing is too much trouble and I always feel very safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy B (Daughter of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a huge decision to take our mum out of her family home where she was receiving 24-hour care at the age of 91. Other than her being isolated it was perfect. The idea of Woodway House was to provide the care, medical and social needs for our mum and I can wholeheartedly say that it met those needs
on so many levels at various times throughout her stay. The personal care, interaction cleanliness and medical support were amazing. Management was second to none. Would highly recommend the care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum has been living here since June 2021. Most of the staff are very good, attentive, patient etc. The food and drink seem to be good and varied. The management team are very good and support the whole family, not just the residents. My only concern is the room my mother is in. The room is very dated,
needs painting, a new carpet and furniture. The lighting is very poor. Needs updating!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann N (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Woodway House for over 7 years now, she is always clean and tidy and they make sure that her clothes are coordinated as that’s how she was always dressed before needing care. The staff and management are really good and very good to my mum, ensuring that her needs are always
met. They are also very welcoming to us when we visit. I’m glad we chose Woodway for her care, knowing she’s safe and close by is reassuring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn G (Daughter of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Woodway she has been there for just over a year since she has been there she has thrived. The manager and her staff are so caring and I can honestly say I cannot fault them. My mum is always clean and tidy and well looked after. I am so pleased we chose this care home for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare C (Daughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum originally went to Woodway House for assessment of her needs during the pandemic, due to a number of falls at home which she needed hospital treatment. After a short time there it was obvious that Mum was much happier, less worried and more contented, she said how well she was looked after and
she loved the homemade food.
We were unable to visit inside at this time but we were able to arrange window visits. We are now able to go inside to see her, obviously with PPE and a negative test. Although the surroundings are a little dated, I can’t thank the manager and her team enough for their professionalism and caring approach to every single resident. My Mum is treated with dignity and kindness every day and tells us she can’t say a bad word about any of the staff, she loves them all. They are always so cheery when you go in and interested in the whole family not just Mum, always have a chat and make us feel like part of the Woodway family.
Thank you to the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne B (Daughter of Resident) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into Woodway House from another area in March. The whole process was managed very sympathetically with lots of help and support from the manager. Since then my Mum (aged 91) has just thrived, she has put on weight (which was much needed), she looks so well now and is always happy when
I visit. I asked my Mum if she was happy, her answer was a resounding yes. She loves all the staff as they look after her so well. She said she feels safe now after struggling to manage alone in her own home for so many years without any family nearby. I myself find all the staff so cheerful, friendly and supportive. I would encourage anyone who finds themselves in a situation where they are looking for care for their loved ones to think of Woodway House, it has been such a positive experience for our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila E (Daughter of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to put on record how indebted my family and I are for the excellent care my mother has received during the last year and throughout the pandemic. Everything which could be done to keep residents safe has been done. I particularly wanted to express my gratitude for the lengths staff went to,
to make Mum's 94th birthday in April, memorable. They have worked hard to make the courtyard garden very attractive and set up a large gazebo for residents and relatives to enjoy, at a safe, social distance. We were given lateral flow tests when we arrived and only permitted to enter the garden once the tests proved negative. This is a lot of work for the staff but it was all done with patience and reassurance. Staff had gone the extra mile in providing a birthday cake and tea tray for Mum and us. We had a wonderful visit and I cannot praise the staff highly enough. Mum has had four very happy years at the home. I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ivan F (Husband of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife passed away in December 2020 after being a resident at Woodway House with dementia for almost two years. Throughout this time she was given the utmost caring, nursing and dignity. The management and all the various staff were always so helpful in helping and assisting me and my wife to cope
with this situation at such a difficult time in our lives. I visited every day and was able to get to know all the staff. Without exception, they all have my utmost appreciation for the time my wife spent in their care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen M (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manger and her team provided an excellent all-round professional, caring service for my father.
Medication was well managed and on time, the room was spotless, food varied and appetising.
The staff were gentle and patient, meeting the needs of my father.
The team were very informative and honest
with updates to the family when visiting.
They were quick to notice any deterioration in his condition and act accordingly.
It didn't seem possible that the staff could go up another gear in their work ethic but they did when the Covid lockdown came.
Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane M (Daughter of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived here for 6 months before she passed away in January 2020. I cannot speak highly enough about the dedicated staff at Woodway House. They treat every resident as a friend and an individual with different needs, tastes and wishes - nothing is too much trouble. My mother was cared for with
love and dignity and encouraged to be as independent as she could. They enriched the lives of the residents with activities and visitors - from bellydancers to dogs.
My mother's last few days were not easy but they were always there with kind words and gentle hands. I was always made welcome day or night. Mum passed away where she wanted to be - at home!!
Thank you so much - love you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodways Care Home provided a homely atmosphere for my father where he felt safe and secure in the last few months of his life. The staff and carers were excellent in managing his day to day needs, both physical and emotional and our family will always be indebted to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean C (Daughter-in-law of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodway House cared for both my mother and father in law. My mother in law for 4years and my father in law for 6months. She was 93 and he was 101 when they passed away.
In that time they were treated with such care and consideration. The staff were lovely and also made us feel welcome.
The atmosphere
always felt good.
When they passed away they were treated with dignity and love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (9.027)

Overview of Review Score

The Review Score of 9.0 (9.027) out of 10 for Woodway House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.746 for Woodway House is calculated as follows: ( (45 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.746

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.281 Points relating to the number of positive Reviews for Woodway House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Woodway House

What types of Care is Woodway House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodway House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Woodway House have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Woodway House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodway House to the centre of Leicester?

4.3 mile(s) as the crow flies, distance by road may be significantly further.