The Magnolia Care Home

6 Monsell Drive, Leicester LE2 8PN
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9.8 52 Reviews
  • The Magnolia Care Home, Leicester
The Magnolia has been at the heart of the Leicester community since 1989, providing exceptional care to more than 1,000 residents over the years. Located in a charming character building, the home offers a blend of history, warmth, and modern comfort.

Residents at The Magnolia are supported by a compassionate team dedicated to delivering 24/7 personalised care. The home’s freshly prepared and nutritious meals additional to a varied schedule of activities promote well-being, creativity, and social engagement. Its accessible gardens and inviting communal spaces create an environment where residents can feel truly at home.

Families appreciate the transparent, all-inclusive fee structure and the home’s commitment to creating a supportive and nurturing atmosphere. The Magnolia’s legacy of care is a testament to its dedication to residents and their families.

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Care Provided by The Magnolia Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anna Nowak (Home Manager)
  • Admission Criteria
    • Private and funded residents both accepted.
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (36)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025

Funding & Fees Guide for The Magnolia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact The Magnolia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At The Magnolia, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site car parking space is available for residents and their loved ones. There is also ample car parking space on the streets nearby.


The Magnolia Care Home Reviews (52)

Total of 52, showing 1-20
9.8

The Magnolia Care Home has a Review Score of 9.8 (9.801) out of 10, based on 17 reviews in the last 2 years. Over all time The Magnolia Care Home has 52 reviews.

Overall Experience

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Review from W W (Respite Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was made very welcome at The Magnolia. Staff and residents are lovely. Food is phenomenal. Activities are great. Manager is kind and very helpful. I would recommend The Magnolia to anybody. You won't be disappointed.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you so much for a fantastic review of The Magnolia! Your words mean so much to our team and continue to encourage us to deliver fantastic care to our community and more. We are pleased that you are having a fabulous time at The Magnolia.


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Review from M V (Sister of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was moved to The Magnolia, after having serious surgeries. We, as family, were really worried as he wasn't mobile and needed a lot of support. However, the staff at The Magnolia have been brilliant. They are super friendly and have provided him with fantastic care. It's been a relief that
he was placed somewhere where he can get excellent support during his recovery. Very grateful for the continuous hard work the staff do.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

That's a fantastic review for The Magnolia! Thank you for highlighting the compassionate and dedicated care the staff provide, during a challenging time for residents and their families. It's heartwarming to see how much of a difference they've made in your brother's recovery and well-being.


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Review from Lucy M (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I can't thank the amazing staff at Magnolia enough for all they've done to help my dad settle in. The kindness, care, and compassion shown towards him and our family has been outstanding. We feel incredibly lucky to have found such a lovely place for him to stay. He is treated with dignity
and respect at all times. Thank you to all of you at Magnolia!

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

That's such a heartfelt and wonderful review! It's always reassuring for families to know their loved ones are in a place where they are treated with kindness, dignity, and respect. The team at Magnolia must be truly dedicated to creating a warm and supportive environment.


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Review from S P (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is warm and welcoming. The food is beautiful, the staff will do anything to help and it is a pleasurable stay so far for me.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

That's wonderful to hear! A warm and welcoming environment, great food, and caring staff can make all the difference. Wishing you a continued comfortable and enjoyable stay!


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Review from Anthony D (Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very good experience living at Magnolia. The staff are caring and will help me. They are actually excellent. Nothing is too much trouble. My bedroom is comfortable and the food is lovely. The manager is always checking if I am ok.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

That's a lovely review! It really highlights the dedication of the staff and management at The Magnolia, ensuring residents feel comfortable, cared for, and valued. It's great to hear that the food and overall experience are so positive too!


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Review from P M (Respite Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been made welcome. The food has been very good. The room is kept clean. The staff have been very kind.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you for your kind words. We're glad you felt welcome and enjoyed your time with us!


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Review from Rita D (Wife of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased with the care my husband is receiving at Magnolia Care Home. From the moment he arrived, the staff have welcomed us with kindness and compassion and a willingness to accommodate his needs. He is settling well which is marvellous for me to see. Thank you all so much.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

It's wonderful to hear about your positive experience at The Magnolia Care Home. The staff's kindness, compassion, and attentiveness to your husband's needs clearly make a significant difference. Knowing he is settling in well must bring great peace of mind to you and your family. Thank you for sharing such heartfelt review.


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Review from Vishal V (Respite Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience, everything about this place was exceptional I would highly recommend. The staff and the facilities were brilliant. The staff were welcoming, friendly and caring, always there to ensure I was okay, not just that they made it feel homely. Overall 5/5.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you for such glowing feedback! It's wonderful to hear that your experience was exceptional in every way. From the brilliant facilities to the welcoming and caring staff who made it feel like home, your recommendation speaks volumes. A perfect 5/5 review like this is a true testament to the dedication and warmth of the team!


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Review from M H (Wife of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband seems much happier here. Staff are always pleasant and happy to help. My husband is happy that nobody shouts and he gets more attention.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you for your kind words. We're so pleased to hear that your husband is feeling much happier here and that the staff's pleasant and supportive approach is making a difference. It's wonderful to know that he feels comfortable and receives the attention he needs in a calm and caring environment. Your feedback means a lot to us, and we're grateful for your support!


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Review from J D (Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm here for my safety and I've never felt so safe. The management and staff are amazing and always make me feel at my best. This is the happiest I've been for five years and I only have love and admiration for all of them.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you for your heartfelt review. We're truly touched to hear that you feel safe and supported here. It means so much to us that the management and staff have helped you feel your best, and knowing this is the happiest you've been in five years is incredibly rewarding. Your kind words and admiration mean the world to us. Thank you for your love!


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Review from M L (Son of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone working here deserves praise. It's such a tough job. I see a lot of patience, understanding and a ton of positivity. This is what our elderly all deserve during their final years. Well done all. Understandably there are sometimes communication breakdowns e.g information not passed on to others.
This happens when things get busy. Try your best to keep on top of that. As for the scores, I haven't filled in the activities section. I haven't seen this in action. I have asked who is in charge of this. I will seek out the manager at some point and have a chat with her. Thanks to all.

Reply from Alexandra Cooke, Customer Engagement at The Magnolia Care Home

Thank you so much for your thoughtful review and for recognizing the hard work and dedication of our staff. We deeply appreciate your understanding of the challenges that come with caregiving, and we're glad that you've noticed the patience, understanding, and positivity we strive to maintain for our residents. Your input is valuable to us, and we're always looking to improve. If you have any questions about activities or anything else, please feel free to reach out to the manager. Thank you again for your support and kind words!


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Review from Lynda H (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was moved to The Magnolia in July. The family were a little apprehensive at first as dad had been so unhappy in a previous home. However dad has settled beautifully and this is due to the excellent care provided by all the staff at the home. There are always staff with the residents, and they are
always calm and relaxed and professional. The home is clean and the rooms bright and airy. Couldn't wish for Dad to be in a better place. Thank you Magnolia.

Reply from Alexandra Cooke, Marketing at The Magnolia Care Home

Thank you for taking the time to leave us such lovely feedback. We are happy to hear that your Dad feels at home at The Magnolia. It is our absolute pleasure to have him as part of our Midlands Care family.


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Review from Susan V (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been a resident for a few weeks now. He was very anxious and had problems in a previous home. We were very nervous about the move. He has settled really well, the home is clean, the food is good, and there is always a carer in the resident's lounge. The carers are patient and very kind. Thank
you, Magnolia - I can now relax a little knowing Dad is safe and cared for.

Reply from Alexandra Cooke, Marketing at The Magnolia Care Home

Thank you for your kind review and for taking the time to share your feedback with us. We are pleased to hear that your dad is happy and settled, we have passed your kind words onto the team.


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Review from Trish A (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia is such a lovely and very clean care home. My mum thoroughly enjoyed her stay whilst I was away on holiday. She said that if she has to go for respite again that she would like to go there again. Management and the carers were wonderful to Mum and myself. They were very friendly and Mum built
great bonds with them and the residents there. I am extremely happy the way that they have cared for Mum whilst I was away and shall definitely send her back there for a stay when need be. Many thanks to you all.

Reply from Alexandra Cooke, Marketing at The Magnolia Care Home

Thank you for your kind words and for taking the time to share your feedback with us. We are delighted to hear that your Mum enjoyed her stay with us and would love to see her again for a visit in future. It is always a pleasure welcoming new faces into our family.


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Review from Janice L (Sister of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident for approximately three months. Of course, at first, she didn't want to be there but has gradually settled down. The staff are very caring and understanding and what I find particularly reassuring is that at all times a member of staff is in the lounge area with the residents.
My sister enjoys the food and is always clean and properly dressed.

Reply from Alexandra Cooke, Marketing at The Magnolia Care Home

Thank you for taking the time to leave such kind feedback for us. We are happy to hear that your sister enjoyed her stay. We strive to create welcoming and homely environments for all of our residents and will certainly pass your kind words on to the team.


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Review from Julie C (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's life has changed since she went into the home. She went from sitting at home doing nothing to being very active and very chatty when we visit her.

Reply from Alexandra Cooke, Marketing at The Magnolia Care Home

This is lovely to hear. Thank you for taking the time to offer us such kind feedback.


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Review from Ann B (Wife of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from hospital in an anxious state after treatment. The care and friendliness of the staff has been a major reason for him relaxing and feeling settled in a lovely room. I can visit at anytime and my questions are answered. I feel that he is safe and happy there. This has been
a big help to me knowing I can have confidence that he is well looked after.

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Review from Nicole O (Granddaughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't wish for a more caring home! My nan has been wonderfully looked after here for the last 18 months at this home. Visits are always well accommodated and I'm always kept well informed of any changes.

Reply from Jordan Simpson, Office Associate at The Magnolia Care Home

Thank you for the lovely words, Nicole! It's an absolute pleasure to care for your nan and we feel honoured that your family chose The Magnolia. I will pass this on to the team!


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Review from Jamie S (Son of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care. I can't thank the team enough and words would not be enough. I placed both my parents here for four weeks. They came back home singing praise, but also looking better! Thank you to all the lovely carers.

Reply from Jordan Simpson, Office Associate at The Magnolia Care Home

Thank you for the lovely review. It was lovely having your parents with us and look forward to seeing them again!


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Review from Raman P (Son of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's last few weeks were spent here. I can't praise this nursing home enough. The staff, food and level of care were first class. I wish Dad could have had longer here as he was so well cared for. Thank you.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for The Magnolia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for The Magnolia Care Home is calculated as follows: ( (158 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Magnolia Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Valentina

Valentina Milea

Job Title: Deputy Manager

Valentina is our dedicated deputy manager at The Magnolia and brings a deep sense of experience and compassion to her role. Valentina's commitment to hard work is fueled by her strong belief in family values, which she applies daily to foster a supportive and caring atmosphere for both her colleagues and the residents. Her genuine passion for making a positive impact and her hands-on approach has made her a trusted and respected figure at Magnolia.


Anna

Anna Nowak

Job Title: Home Manager

Joined: 2024

We are delighted to have the lovely Anna managing The Magnolia. She has had an impressive career ranging from time in big care companies to much smaller homes, so is well-versed in thriving under any challenges the sector has to offer. Anna brings not only a wealth of experience but also a deep commitment to compassionate, high-quality care that truly enriches the lives of residents.


Frequently Asked Questions about The Magnolia Care Home

What types of Care is The Magnolia Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Magnolia Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Magnolia Care Home have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Magnolia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Magnolia Care Home to the centre of Leicester?

2.7 mile(s) as the crow flies, distance by road may be significantly further.