The Magnolia Care Home

6 Monsell Drive, Leicester LE2 8PN
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9.8 52 Reviews
  • The Magnolia Care Home, Leicester
The Magnolia has been at the heart of the Leicester community since 1989, providing exceptional care to more than 1,000 residents over the years. Located in a charming character building, the home offers a blend of history, warmth, and modern comfort.

Residents at The Magnolia are supported by a compassionate team dedicated to delivering 24/7 personalised care. The home’s freshly prepared and nutritious meals additional to a varied schedule of activities promote well-being, creativity, and social engagement. Its accessible gardens and inviting communal spaces create an environment where residents can feel truly at home.

Families appreciate the transparent, all-inclusive fee structure and the home’s commitment to creating a supportive and nurturing atmosphere. The Magnolia’s legacy of care is a testament to its dedication to residents and their families.

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Care Provided by The Magnolia Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anna Nowak (Home Manager)
  • Admission Criteria
    • Private and funded residents both accepted.
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (36)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025

Funding & Fees Guide for The Magnolia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact The Magnolia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At The Magnolia, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site car parking space is available for residents and their loved ones. There is also ample car parking space on the streets nearby.


The Magnolia Care Home Reviews (52)

Total of 52, showing 21-40
9.8

The Magnolia Care Home has a Review Score of 9.8 (9.801) out of 10, based on 17 reviews in the last 2 years. Over all time The Magnolia Care Home has 52 reviews.

Overall Experience

  • 33
  • 18
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Date Published

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Review from Michael M (Son of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at The Magnolia and was treated extremely well with the whole staff and the activity’,s which were laid on for its residents. From the nursing team, carers, maintenance staff and cleaners all treated the residents with the up-most respect and dignity. He was there for palliative care and
end of life care, and I was very happy with the time he spent there. Thank you; you all should be proud of yourselves.

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Review from Anita K (Daughter-in-law of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has recently moved into The Magnolia Care Home, and I can not believe the improvement in her wellbeing. She has settled in well, in a short space of time, this is due to the management and care staff being extremely sensitive and caring towards her as she suffers with dementia. Her
personal hygiene has improved immensely, and her appetite has also improved due to the vast variety of homemade food. My mother-in-law has started to communicate a lot more and has started to laugh again. Can't thank the care home enough!

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Review from S P (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father went into Magnolia Care Home for respite before his actual date. We were invited to go and have a look round and stay for some lunch. We were greeted by staff who were lovely, very polite, they sat with us and talking to dad, they made him feel at home and part of the family. My father became
very weak and passed away on 12th September. The staff were fantastic with him and our family, they were always on hand if anything was needed or if we had any questions. I'd like to thank all the staff.

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Review from K R (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care received by the staff fo our mum. A very friendly atmosphere, clean and homely. Nothing was too much trouble. Mum loved her room.

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Review from Lynn S (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On viewing the home for Dad for a few weeks respite care we found the staff to be very friendly and welcoming. We chose a lovely room for him located upstairs. The home always smelt nice and clean and all the staff made the effort to get to know Dad and his family. The cook did an excellent job and
the food always looked delicious, Although Dad was only there for some respite for my Mum, he did settle there quite well. He loved being able to go outside into the garden area and having the option of the quieter areas provided. A lovely care home.

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Review from Sue S (Daughter of Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident at Magnolia House during the last year of his life. Management and staff at the home treated my dad with respect, good humour and kindness throughout. The home has many residents with advanced dementia but nothing was too much trouble and staff were approachable and caring with
all residents.
The home does offer some activities both in a group and individual basis which helped enhance their daily lives, along with the general good care that staff gave on an individual basis. As family members, we were also greeted warmly by all the staff in the home.

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Review from Peta M (Sister of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very caring and professional. They gave my sister the utmost care and always treated her with dignity, always friendly and very helpful. My sister, unfortunately, did not survive long, but she seemed happy and contented while in this care.

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Review from Jennifer M (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home alone is nice, clean and friendly.
The staff are very friendly.
My mum is well looked after. She gets a bit bored but that's it. She likes it there.

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Review from Jean H (Wife of Resident) published on 30 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects of my husband's care. Staff very caring, not only to him but to me also, when I found it very difficult at times.

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Review from June P (Wife of Resident) published on 30 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was well looked after and cared for.
The staff were excellent and very supportive.
I cannot thank them enough.

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Review from A P (Cousin of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to see the home, I was welcomed by friendly staff. They listened to our concerns and carried out our wishes and have continued to do so.
We are always welcomed on each visit and given updates and they always telephone us if there's an issue.
My relative has, in my opinion, blossomed
in her new home and her skin is so improved as they are always on top of any issues.

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Review from Leslie C (Nephew of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but praise for the manager and the team!

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Review from Steve C (Friend of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I often come to visit my friend. The home is always clean and smells fresh. Management are always very friendly and helpful. His room is always cleaned on a daily basis and he is very happy in his home. Food is good and there is plenty to go around. Really love it when the music man visits, my friend
is so happy. Really cannot fault the care and support which I see given to others in the home. I would definitely recommend this home to others.

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Review from Isobel F (Wife of Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is never enough staff to deal with all the residents.


I don't know if he is getting enough to eat and help with his food (2 stone lost).


They never listen to my complaints about laundry, all his socks, pants and pyjamas go missing. When I see him he has other people's pants on.


He never

looks clean and wholesome.

Reply from Rachel and Laura, Manager at The Magnolia Care Home

The home has been under new management since May, who are working very hard to rectify any concerns raised. Management has an open door policy and deals with all complaints promptly.
We have recently had our CQC report rating as 'Good' and staffing levels were all in line for service users needs.
We have a 5-star rating in our kitchen for food and hygiene and have kept this for many many years.
A dietician has visited this specific service user in line with weight loss and has no further input or concerns as they have a healthy weight and a very healthy appetite. A referral was made initially due to weight loss.
We have had previous issues with pants and socks, however, we are addressing this and trying to rectify this concern.
This service user is showered and shaved every day.
An activity coordinator position is currently being sought but staff partake in activities daily.


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Review from Wayne H (Son of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is in The Magnolia Care Home. I found the manager very helpful and always on had to answer any question I have to ask, also my mum. The staff are very friendly and nothing is too much trouble. The food is very nice and my mum is very happy and settled here.

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Review from Poppy L (Friend of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used to live next door to a lady who is residing at Magnolia Care Home, she has been staying there for a long time now and every time I visit the staff cannot do enough for me and my friend. I am always welcomed with a big smile from the administrator. I’m always asked how I am and if I would like
a drink. My friend's room is decorated to her likes and she is able to put whatever she likes on the wall which the handyman does for her. My friend's health has improved immensely since staying at Magnolia. I would recommend this home to anyone.

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Review from Saroj S (Wife of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience as the wife of resident (who has passed away) had been very positive. The staff from senior management to the carers were very friendly, caring towards my husband. They all treated him with dignity and compassion. Nothing was too much for them. They welcomed my family, friends and myself
with great affection. I appreciated the efforts constantly trying to do their best for us and everyone.

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Review from Wendy G (Sister of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister recently diagnosed with mixed dementia has been a resident for the past three months. She has been kept clean, fed and treated with respect by all the staff. Even the cook showed concern when she started refusing food. Her bedroom has always been immaculate and the whole building is clean
with no odd smells. We are always made to feel welcome and have appreciated having cups of tea with sister.

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Review from Elaine P (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in this care home for a year before she passed away and she was very happy here. I couldn't fault the care she got so when my dad needed to go into a home, I had no worries about him coming here too. I can't speak highly enough of the staff here, they genuinely care about your loved ones.

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Review from Brendan S (Friend of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the whole aspect of the home. The staff are very friendly and professional. They treat the residents with care and respect.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for The Magnolia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for The Magnolia Care Home is calculated as follows: ( (158 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Magnolia Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Valentina

Valentina Milea

Job Title: Deputy Manager

Valentina is our dedicated deputy manager at The Magnolia and brings a deep sense of experience and compassion to her role. Valentina's commitment to hard work is fueled by her strong belief in family values, which she applies daily to foster a supportive and caring atmosphere for both her colleagues and the residents. Her genuine passion for making a positive impact and her hands-on approach has made her a trusted and respected figure at Magnolia.


Anna

Anna Nowak

Job Title: Home Manager

Joined: 2024

We are delighted to have the lovely Anna managing The Magnolia. She has had an impressive career ranging from time in big care companies to much smaller homes, so is well-versed in thriving under any challenges the sector has to offer. Anna brings not only a wealth of experience but also a deep commitment to compassionate, high-quality care that truly enriches the lives of residents.