At The Magnolia, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.
On site car parking space is available for residents and their loved ones. There is also ample car parking space on the streets nearby.
The Magnolia Care Home has a Review Score of 9.8 (9.801) out of 10, based on 17 reviews in the last 2 years. Over all time The Magnolia Care Home has 52 reviews.
Review from Janet M (Granddaughter of Resident) published on 13 January 2017
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Review from Paul L (Son of Resident) published on 13 January 2017
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Review from Leslie C (Nephew of Resident) published on 1 June 2016
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Review from Angela (Daughter of Resident) published on 18 May 2016
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Review from Jane B (Daughter of Resident) published on 13 May 2016
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Review from Kathryn B (Daughter-in-law of Resident) published on 11 May 2016
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Review from Raymond G (Husband of Resident) published on 10 May 2016
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Review from D T (Son of Resident) published on 10 May 2016
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Review from Pip H (Daughter of Resident) published on 3 May 2016
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Review from Pete (Son of Resident) published on 29 April 2016
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Review from Peter B (Son of Resident) published on 29 April 2016
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Review from Sue R (Daughter of Resident) published on 29 April 2016
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The Review Score of 9.8 (9.801) out of 10 for The Magnolia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.801 for The Magnolia Care Home is calculated as follows: ( (158 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 196 Ratings = 4.801
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Magnolia Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Mar 2024
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Job Title: Deputy Manager
Valentina is our dedicated deputy manager at The Magnolia and brings a deep sense of experience and compassion to her role. Valentina's commitment to hard work is fueled by her strong belief in family values, which she applies daily to foster a supportive and caring atmosphere for both her colleagues and the residents. Her genuine passion for making a positive impact and her hands-on approach has made her a trusted and respected figure at Magnolia.
Job Title: Home Manager
Joined: 2024
We are delighted to have the lovely Anna managing The Magnolia. She has had an impressive career ranging from time in big care companies to much smaller homes, so is well-versed in thriving under any challenges the sector has to offer. Anna brings not only a wealth of experience but also a deep commitment to compassionate, high-quality care that truly enriches the lives of residents.