Asra House Residential Care Home

15 Asha Margh, Holden Street, Leicester LE4 5LE
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Top 20 carehome certificate
10 77 Reviews
  • Asra House Residential Care Home, Leicester
The long-serving team at Asra House, an ‘Outstanding’ CQC-rated home (February 2022) for residents with an Asian lifestyle, are what makes this home really stand out. Speaking several languages, including Gujarati, Hindi, Punjabi, Bengali, Swahili and of course English, they are passionate about enriching the lives of their residents and celebrating every aspect of their cultural and religious beliefs.

The home-cooked authentic Asian cuisine at Asra House is a real highlight. Meat and vegetarian dishes are prepared by the home’s chefs in separate kitchens. Residents enjoy a vast variety of curries and daal dishes, with samosas and chapatis, served with home-made chutneys, raita and Indian sweets, every day.

Residents enjoy so many enriching activities, from traditional music, prayers and dancing to animal visits and laughing yoga. So many religious festivals are celebrated, and children from the local school often join in the celebrations.

There is a whole-home approach to activities and every day there is ‘happy hour’, where the team stop what they are doing and enjoy spontaneous activities with the residents.

The residents and their loved ones have a very active role in how their home is run, with resident and relative ambassadors. They support the manager with staff interviews and provide feedback to the team, many of whom have proudly been with the home for over 15 years.

Asra House also has its own minibus, to take the residents out on trips into the community, from the local park to temples and mosques.

The home has a beautiful secure garden leading from the main lounge, which is a beautiful space to relax in the summer with loved ones, who are welcome at any time. And the residents’ spacious bedrooms all have ensuite wet rooms.

The home also has a private Facebook group for family and friends, who can catch up with what their loved ones have been enjoying doing.

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Care Provided by Asra House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Ruth David (Manager)
  • Admission Criteria
    • People with Asian way of life
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1997

Funding & Fees Guide for Asra House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,192
    • RESPITE Self-Funded Residential Care from £1,192

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1192 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Asra House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Asra House Residential Care Home Reviews (77)

Total of 77, showing 1-20
10

Asra House Residential Care Home has a Review Score of 10 (9.979) out of 10, based on 12 reviews in the last 2 years. Over all time Asra House Residential Care Home has 77 reviews.

Overall Experience

  • 70
  • 6
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Date Published

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Review from H M (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was our family's lifesaver in our hour of need. The Asra House was a Gujarati-speaking care home that provided high-quality accommodation and catered for all my mum's needs including food, culture, companionship and activities.
The attention to detail was excellent. The staff were attentive
and picked up on the fact that her health deteriorated in the middle of the night suddenly and got her medical help for which I will always be grateful.
Excellent team, excellent home!

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your heartfelt review of Asra House, the home manager and her team will be touched to read your kind words. We're so pleased that the team were able to support your mum and your family during such a difficult time. Your kind words mean so much to them, thank you.


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Review from Saroj R (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Asra House provided two weeks of respite care for our Mum. Staff were so welcoming on arrival and made Mum so welcome.
The staff actually made her stay extremely easy going and she settled in very well. Food provided is of a high standard and so many activities for the residents.
Thank you to the
manager and her staff for all their care for Mum during her stay.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your lovely feedback for our team at Asra House. We're so pleased to hear that your mum felt so welcome and settled during her respite stay. Our team strives to provide a warm and engaging environment, and it's wonderful to know that she enjoyed the care, food, and activities. We truly appreciate your kind words and hope to welcome her again in the future.


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Review from Amrish P (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and the attention to detail throughout the care home. The staff are caring, friendly and are always well briefed. My mum has been a resident for 2 years and in all that time, we, as a family have had peace of mind that she is in safe hands. Her personal and medical needs are
well met and we have always got an update from the team.
My mum is involved in the activities they provide and enjoys them.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your lovely feedback for our team at Asra House. We're so pleased to hear that your mum feels so safe, well cared for and enjoys the activities. Your peace of mind is very important to us.


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Review from Sunny V (Grandson of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been excellent. My grandma stayed at Asra House in January 2024 and she had an amazing time. Everyone is so welcoming and caring. Since then we have managed to book my Grandma for 2 weeks in January 2025. The service we received from the initial phone call to enquire, assessing my
grandma and quick and fast communication with the social services has been handled extremely well and professionally. We are so grateful for the staff at Asra House and their support. This has allowed my parents to go away on holiday in peace knowing my grandma will be looked after really well. We really appreciate everyone at Asra House and their support. It's a very friendly environment and I would rate it being one of the best care homes in the region.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for your kind words and wonderful review. We're delighted to hear that your grandma had such a positive experience at Asra House and that our team made the process smooth and reassuring for your family. We are so pleased to hear that your parents could enjoy their holiday with peace of mind. We appreciate your trust and look forward to welcoming your grandma again. Thank you.


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Review from Karshandas M (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my 5th year in Asra House. My experience has been wonderful with an amazing team that takes care of all daily needs. Asra House happened to be my away from home. I never felt alone being in Asra. The staff are wonderful, really dedicated to their best to make all residents are happy and feel accommodated.
Management makes sure that all legitimate expectations are respected and fulfilled. I am deeply happy that I made Asra my retirement home.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for sharing your heartfelt experience. We are delighted to know that Asra House has become your home away from home. Our team takes great pride in ensuring our residents feel happy and fulfilled and your kind words will mean so much to them.


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Review from H D (Son of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Mum enjoyed her stay.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for your kind words. We're delighted to hear that your mum enjoyed her stay with us at Asra House. It means a lot to know we made her experience a positive one.


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Review from R P (Nephew of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Asra House for 4 years and is ongoing. During this time, Asra's team has worked closely with her to ensure she receives personalized, high-quality care that promotes both physical and emotional well-being. My aunt enjoys engaging in activities and the care team makes sure
to include these in her daily routine. Regular monitoring by the health team has helped with her medical conditions effectively. The care team at Asra places a strong emphasis on emotional well-being. My aunty enjoys socializing with other residents and participates in group activities. The facility fosters a welcoming atmosphere for family members to feel comfortable discussing any concerns and providing input to ensure the care aligns with her needs. My aunt is receiving exceptional care at Asra where her individual needs and preferences are prioritized. The care team's dedication to providing compassionate, person-centred care ensures that my aunt continues to live with dignity and satisfaction.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your wonderful review. We're so pleased to hear about the positive experience your aunt has had at Asra House over the past four years. It's lovely to know that our team's dedication to personalised, compassionate care has contributed to her well-being and happiness. We're also grateful for your recognition of the importance we place on open communication with families. Your kind words will mean a great deal to the team, thank you for sharing your experience.


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Review from A S (Niece of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my aunt has received since moving into Asra House and she seems to have settled well.
The staff are helpful and always happy to accommodate any requests or answer any queries.
The place is clean and bright and the smile on my aunt's face is so lovely to see.
Very glad
to have found such a lovely care home with so many genuine and caring staff.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your lovely feedback for our team at Asra House. It's wonderful to hear that your aunt has settled in so well and that she's so happy with the care she's receiving. We're proud to have created such a welcoming environment and our team, who are passionate about enriching the lives of their residents, will be touched to read your kind words - thank you.


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Review from P M (Son of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good with Dad. They have supported and continue to support him. Dad stated to us and his friends that he really likes living here and the staff do look after him. We are so happy to find Asra House.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your five star review for Asra House, we are delighted your father is so happy there.


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Review from H D (Brother of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, staff, management and facilities. A perfect home for my older brother.

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your five star review for Asra House, we are delighted your brother is so happy there.


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Review from N G (Daughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at this care home for eight weeks respite care, she was looked after and supported by a fabulous group of carers and made amazing progress. I would highly recommend Asra House Residential Care Home for the fabulous facilities, personal service and great carers. Thank you to all!

Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your wonderful review, the team at Asra House will be delighted that you are so pleased with your mother's progress during her respite stay, we are so pleased we could help.


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Review from Rita T (Daughter of Resident) published on 22 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care given to my father highly enough. He was very reluctant to move into a care home to start with, but he settled in quickly, and he was very happy and always smiling. The staff are absolutely amazing and are there for all your needs, both resident and family.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for your wonderful review! It's wonderful to hear how your father settled in quickly and was very happy at Asra House. Our team will really appreciate your kind words. Best wishes.


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Review from H B (Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and look after me very well. I am very happy with the service. The food is delicious. Homely environment. The home is very clean and tidy. My room is very organised and cleaned by staff on a regular basis.

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Review from Ram M (Son of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Asra House for 2 years now. She has vascular dementia, so she has some good days and some bad days but she is a strong-minded individual and generally very considerate with the staff. I am impressed with the Management team of the Home generally and the way the Home is run. As
all of the Residents are Gujarati/Panjabi it is a credit to the staff that almost all of them speak Gujarati/Hindi/Panjabi and English, thus the Residents feel more secure and safe. The activities the Home provides are both religious/social based and are excellent coupled with the monthly Newsletter that is issued to the Residents' relatives. Any health issue encountered with the Residents, the relatives are notified at once and help is given to the relatives in dealing with the matter at hand. I regularly visit my mother and talk to my mother over the phone and have no problems with booking a room visit. The Residents are treated with dignity and respect. Generally, the Home is in a good clean state.

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Review from Sudhir P (Brother of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy that my brother is getting good care. Especially the homely atmosphere. He is enjoying his life as if he is in his own home. The staff are so good and helpful. Always they are helpful and kind. They are keeping care on their hearts.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words for our home and team at Asra House Residential Care Home - it is so appreciated. Best wishes, Fae.


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Review from R C (Son of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home for my father. The staff are caring, courteous and cannot do enough. A very friendly place.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your review and kind words for our home and team, it is so appreciated! Best wishes, Fae.


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Review from M T (Daughter of Resident) published on 23 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent, outstanding home, they take care of Mum very well. She is very happy indeed. The staff are very professional and sympathetic to Mum. My mum is thriving at this home and the food is lovely and the home is so clean.

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Review from Anish P (Son of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Asra House to be a very friendly care home to residents and visitors. Their principles and values are in tune with my expectations of how and what a care home should be. The food is of very good quality which I know my mother enjoys. Asra House activities are nothing short of amazing which
keeps the residents entertained throughout the week.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words about our home and team, it is so appreciated! Best wishes, Fae.


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Review from Bharat R (Son of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Asra for just over one year. So far, the family have only positive things to say. Asra care home is the best care home, in our opinion. Staff are just excellent in all aspects. Facilities are great. Food is like home cooked and very good.

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Review from Bhavik S (Son of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at this care home from 23/03/2020 to 20/04/2020. He was happy in the care home with their services and care that was provided to him. Unfortunately, he passed away on 20/04/2020. He was very unhappy at another care home and was treated badly there by the staff. As a result, he decided
to move to Asra House Residential Care Home. My father and the staff at Asra House Residential Care Home communicated with one another very effectively. They also had banter with one another. As I mentioned earlier, my father passed away in the Care Home on 20/04/2020, but I spoke to my father and one member of staff in particular, the day before he passed away. My father's final words on the phone on 19/04/2020 were, "Don't worry about me, they are all looking after me here".

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Current Review Score: 10.0 (9.979)

Overview of Review Score

The Review Score of 10 (9.979) out of 10 for Asra House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Asra House Residential Care Home is calculated as follows: ( (140 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Asra House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Top 20 Care Homes East Midlands 2025

Recipient: Asra House Residential Care Home

Date: Friday 31 Jan 2025 More details

Housing Heroes Awards 2018

Recipient: Asra House Residential Care Home

Date: Thursday 12 Apr 2018 More details

Great British Care Awards 2018

Recipient: Asra House Residential Care Home

Date: Friday 16 Mar 2018 More details

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Meet the Team (7)

Ruth

Ruth David

Job Title: Home Manager

Joined: 2020

My name is Ruth David and I am the home manager of Asra.
I have worked for Asra House for 4 years and love working for Sanctuary Care and Asra House. We have a beautiful team day and night, who stand by me and each other with support and praise.


The residents are so happy here and we have a wonderful culture here.


Sabbir

Sabbir Aswat

Job Title: Activities Coordinator

Joined: 2007

I have worked for Asra and Sanctuary Care for over 15 years. I am passionate about my job and love caring for the residents and making them happy, doing activities and events with them. It is a wonderful achievement to see how happy they are.


Mandeep

Mandeep Kaur

Job Title: Deputy Manager

Joined: 2019

I have worked at Asra for 5 years. The support from the manager and the team is great, with a lovely environment this is a lovely place to work. I am a passionate, caring person and love spending time with our residents. Speaking Gujarati does help too. Our residents are just amazing.


Vishva

Vishva Pankhanis

Job Title: Administrator

Joined: 2015

I have worked for Asra for many years. This is my second home from the manager to housekeeper - we are all one team and support each other. The residents are all amazing. It's a lovely place to be and work.


Maria

Maria Lobo

Job Title: Team Leader

Joined: 2019

I have worked at Asra House for several years now. Asra is a lovely place to work, the residents are wonderful - the manager and all the staff are just one team together.


Jagdish

Jagdish Bhatiya

Job Title: Head Housekeeper

Joined: 2021

I love working here because I enjoy my work and looking after the beautiful people here at Asra House.


Jignesh

Jignesh Chauhan

Job Title: Maintenance Officer

Joined: 2020

I love working hard for our residents - they are always chatting and blessing you. Our residents are all so happy which gives me very high job satisfaction - I love working here and the staff are lovely too.


Frequently Asked Questions about Asra House Residential Care Home

What types of Care is Asra House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Asra House Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Asra House Residential Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Asra House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Asra House Residential Care Home to the centre of Leicester?

1.5 mile(s) as the crow flies, distance by road may be significantly further.