Orchard Manor View

34 Robert Hall Street, Leicester LE4 5RB
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9.9 55 Reviews
  • Orchard Manor View, Leicester
Orchard Manor View, in Leicester, is located within a quiet residential area and provides a peaceful and secure environment for people aged 55 and over who are living with Alzheimer's disease, dementia, are frail or in need of support or care.

Orchard Manor View is surrounded by relaxing grounds that create a perfect holistic care setting.

A range of facilities are on offer to service user's including: a multi-sensory room, spacious bedrooms with wet room style en-suites, a large multi-functional room, themed lounges, computer facilities and a serene courtyard.

Orchard Manor View aims to bring warmth, independence, care and support to each resident so that staff can improve their quality of life and provide peace of mind in a clean, comfortable, safe and friendly environment.

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Care Provided by Orchard Manor View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Orchard Manor View Ltd
  • Person in charge
  • Shannon Newham (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Orchard Manor View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,130 – £1,200
    • Self-Funded Residential Dementia Care £1,130 – £1,250
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,301

  • Our weekly fees are reviewed annually, on the 1st of January.
  • (these prices are only a guideline, please contact Orchard Manor View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors to the home warmly welcomed and received. Just request that mealtimes should be respected and visitors avoid these times. Please call the home for further information.


  • Parking

  • Plenty of on-site parking.


Orchard Manor View Reviews (55)

Total of 55, showing 1-20
9.9

Orchard Manor View has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years. Over all time Orchard Manor View has 55 reviews.

Overall Experience

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Review from C O (Son of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Manor View is warm and comfortable. Mum is well-fed and supported. Mum is happy with activities Monday to Friday. The staff are very pleasant. Mum is well attended to.

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Review from L A (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first attraction to the home were the layout and the rooms. Mostly on ground level with large windows and French doors which face onto garden or courtyard. Feels like you are sitting in your own lounge watching the birds and other wildlife. The rooms and bathrooms are large, beautifully designed
and impeccably clean. Staff are helpful and friendly. Varied food and drink are home-cooked and provided all through the day. Activities are provided morning and afternoon and are interesting and fun. Medication is administered professionally and the home has a good relationship with the GPs. Moving from your own home into a residential home is a big step, especially if you have dementia. Understandably it takes a while to settle in and for residents and staff to trust and know each other. My mum is happy and relaxed and has fun. It's lovely to hear her say... oh we have had a laugh today... Thank you all at Orchard Manor.

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Review from Nadia A (Granddaughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care at this home. The staff are very welcoming and friendly and take great care of the residents, always checking on them and making sure they are comfortable and happy. The home is incredibly clean and all the meals are fresh. The residents are able to move freely and engage
in activities if they wish. It is always scary moving a relative into a home and leaving them with someone else but I feel relieved knowing that my grandmother is being well taken care of.

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Review from R L (Friend of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a close family friend here and was dreading it as have always heard care homes are not pleasant places. However, upon entering Orchard Manor View I was welcomed so warmly and impressed with the beautiful surroundings. It felt like I was in a boutique hotel and my friend was genuinely happy
to be there! She told me how well looked after she was and how she enjoyed the 'home'; comforts, food and the company of the staff who looked after her really well. My preconceptions of a care home were all proved wrong by Orchard Manor View.

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Review from J C (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been in Orchard Manor View for 6 years now. They have a double room so they can be together. Both are settled and have the best care we as a family could wish for. The staff are all so caring and friendly and nothing is too much trouble. They are both looked after so well and we are
all so grateful to them.

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Review from Stephen B (Power of Attorney of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed a number of establishments to place my lifelong friend I chose Orchard Manor View which surpassed both my and my friend's expectations. We do not see it as a home, we view it as a hotel with support and care 24/7. Nothing is too much trouble for the friendly, well-trained and caring staff.
I would be happy to go there if the need ever occurred. The captain of the ship heads a first crew making what could be a traumatic time into an easy move.

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Review from Roger M (Friend of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon my visit to Orchard Manor View, to visit my long-time neighbour, I was warmly greeted by the lovely staff that look after her. I haven't visited many care homes, but I have to say that Orchard Manor View is exceptional in every way, more like a luxury hotel than a care home. My neighbour informed
me that she is very well looked after and has made some lovely friends, who, all together, enjoy the wonderful activities. I left just before lunchtime, the delicious smells coming from the kitchen and dining room had my mouth watering on my way out.

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Review from Susan B (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been in the care home for nearly two years now, she has been treated with the utmost respect. All the staff are very kind and friendly. The rooms and building are kept very clean and tidy. Mum enjoys her food there, as well as most of the activities that are put on daily. Thanks to
all at Orchard Manor View.

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Review from Janet G (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been residents of Orchard Manor View Care Home since March 2021 and are extremely happy there. The care they receive is excellent, the staff pride themselves in making sure their personal care is constantly of a high standard. All their ongoing and increasing needs are attended to promptly
and efficiently.
After two and a half years, I continue to be impressed with Orchard Manor View and have a good relationship with the longstanding staff who are all very experienced and so caring.

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Review from June N (Daughter of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Manor View and all the staff are absolutely amazing, compassionate, caring and professional at all times. This home is without question the best in Leicestershire. It's spotlessly clean and has everything you could ask for. The private rooms are exceptional and have the feel and look of a five-star
facility whilst still feeling like your home. I cannot recommend Orchard Manor View highly enough. My mother has never looked as well or been as happy as she is here. Thank you.

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Review from A H (Daughter-in-law of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to everyone at Orchard Manor View for looking after my late father-in-law. While visiting him at the care home, he was always looking very dignified and well-dressed. They seem to have very well-trained staff who take care of looking after every resident's individual
needs. I would have to give it a five-star rating for its cleanliness - the whole care home is very well maintained. Thank you.

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Review from S H (Son of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say this care home is amazing. The staff are very well trained, helpful, knowledgeable, and above all caring. My late father was treated with utmost dignity. It was nice to see him treated as a human. Every aspect of his needs were catered for by the care home. The home is very clean
and well maintained. I would like to thank all the staff for looking after my dad.

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Review from R P (Daughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Orchard Manor View and spent his final days there. The home is beautiful, staff are amazing, made my dad feel like he was one of their own. He was treated with the most dignity and care that was very important to me and the staff welcomed me into the home and supported me with Dad's illness
until he passed away. This home is immaculate. Clean, tidy and welcoming.

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Review from L P (Daughter-in-law of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home! Staff are so friendly and welcoming, nothing was too much trouble. The home is so clean and homely. Staff made my father-in-law feel comfortable and safe. In his final days, he was treated with dignity and respect and supported my wife throughout.

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Review from Yvonne M (Daughter of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Orchard Manor View since September 21, and I can honestly say that it is the best place she could have moved to. The 24/7 care is impeccable, with such kindness and compassion from all staff. We could immediately see the improvements, not only in my mother’s care but her well-being
and everything associated. Her fabulous meals are all cooked in house - nutritious and fresh – and the staff ensure that lovely snacks are offered in between meals. Nothing at all is too much for the staff – their first thought is always for the residents, ensuring they all feel like one of the family and that is what they strive to do – to ensure it is a home from home with a true family atmosphere! We know that my mum is safe, happy, and very well cared for. All her needs are met by the amazing staff who continually go that extra mile. We as a family, can’t thank them enough for what they do for my mother and the other residents – not all heroes wear capes!

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Review from Denise W (Ex Family Member) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband spent his final weeks in Orchard Manor View. The service they provide is outstanding. The home is spotless, residents are cared for like family members. I would very highly recommend this home to anyone looking for care for a loved one.

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Review from Ross E (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Orchard Manor View last year and it was one of the best things that has ever happened for her. From the offset of making an enquiry as to their facilities and availability, they were professional and yet so caring. They asked many questions about Mum, including what she liked, her
interests and what she struggles with. It is as if Mum is in a five-star hotel as nothing is ever too much trouble. Many of their staff have been with them for years, which means their staff and guests get to know each other well. I worried when Covid hit but they ensured all residents and staff were kept safe. They rightly ensure we have negative LFTs before we go anywhere near the visiting area so you know when you go in, you know that you are not taking Covid in with you. The team (more like a family) are so openly caring and it is a credit to them that the residents, including my mum, think so highly of them all, as does our family.

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Review from Samantha B (Granddaughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents have been here a few years and we are all very impressed with the facilities. The care home is very clean and welcoming to guests and the staff are lovely. It’s reassuring to know that they are in such a nice environment.

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Review from Claire S (Friend of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Manor View is a beautiful place, and everyone who works there is very caring and treat all of the residents like they are family members. Excellent facilities. It feels very safe and secure. I was impressed with the Covid secure measures that have been put in place. I highly recommend Orchard
Manor View.

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Review from Katrina H (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Manor was recommended to me by a colleague. My mother has been a resident for 6-months or so, and I couldn’t be happier with the level of care she constantly receives. Nothing is too much trouble - staff are always helpful and knowledgeable. It’s a great comfort knowing my mum is safe and well
looked after here. The facilities are excellent; it’s like a 5-star hotel, Mums room is spacious and provides everything she needs. Even in these truly difficult times, my mum has settled in and is happy and content at last. This is all thanks to the brilliant, professional, warm and friendly staff. I cannot thank them enough. If you are looking for care for a loved one or even for yourself in the area, then look no further. It really is a lovely home. Well done everyone, you are a great team.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Orchard Manor View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Orchard Manor View is calculated as follows: ( (106 Excellents x 5) ) ÷ 106 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Orchard Manor View is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Orchard Manor View

What types of Care is Orchard Manor View registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Orchard Manor View provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Orchard Manor View have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Orchard Manor View?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orchard Manor View to the centre of Leicester?

1.7 mile(s) as the crow flies, distance by road may be significantly further.