Clarendon Mews

Grasmere Street, Leicester LE2 7FS
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8.5 45 Reviews
  • Clarendon Mews, Leicester
Clarendon Mews is a care home located close to the Leicester city centre (just behind the Leicester Royal Infirmary), several parks and the legendary River Soar.

Much thought has gone into the design of the home in order to provide a serene environment for the residents.

The home offers:

Dementia Residential Care;
Palliative Care;
Physical Disabilities Care;
Challenging Behaviors Care;
Mental Health Care;
End of Life Care.

The home prides itself on Person Centred Care. Staff give every resident the freedom to continue their daily lives with independence, dignity and personal choice.

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Care Provided by Clarendon Mews

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Clarendon Mews Care Ltd
  • Person in charge
  • Amanda Holmes and Tara Tyers (Co-Managers)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Clarendon Mews

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,000
  • (these prices are only a guideline, please contact Clarendon Mews to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors allowed 24 hours a day, 7 days a week.


  • Parking

  • Free parking is available for all guests in the car park.


Clarendon Mews Reviews (45)

Total of 45, showing 41-45
8.5

Clarendon Mews has a Review Score of 8.5 (8.512) out of 10, based on 4 reviews in the last 2 years. Over all time Clarendon Mews has 45 reviews.

Overall Experience

  • 25
  • 20
  • 0
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  • 0

Date Published

45
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4
41

Review from Julie S (Daughter of Resident) published on 13 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very well looked after at Clarendon Mews. The staff are all nice and friendly. My dad has made some friends since he has been here and is very happy. The staff always make you feel welcome and if any problems they let you know. The staff do a great job.

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Review from Lyn P (Wife of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very difficult at times and is treated with care. He is not unhappy and seems to be content most times. He spends quite a lot of time in his room but the staff know where he is.

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Review from Pamela B (Daughter of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident here for 3 years. She has advanced dementia and is also blind.
She can be very challenging at times. The staff are wonderful with her and nothing is too much trouble. Everone works as a team. The cook and kitchen staff are lovely and my mother enjoys the food provided.
The laundry staff and cleaning staff are also very friendly and helpful. The management and owners are also very accessible to answer any questions.

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Review from W B (Daughter of Resident) published on 31 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother entered Clarendon Mews she was not in good health, either physically or mentally, and it was with some trepidation we placed her in care there. I need not have worried. Although she was in their care for only six months before passing away, I felt she blossomed in all ways. Every staff
member did the best for Mum in all ways and she seemed happier and healthier than she had been in sometime before passing away suddenly. Very glad of those last few months.

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Review from A W (Son-in-law of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly I must commend the manager and staff on the excellent CQC report. I work in Primary Care and and to receive an outstanding and good rating for an unannounced visit is exceptional. My mother in law is happy, well looked after and the staff very caring and attentive to her needs. She is in very
safe hands and we appreciate the care provided.

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Current Review Score: 8.5 (8.512)

Overview of Review Score

The Review Score of 8.5 (8.512) out of 10 for Clarendon Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Clarendon Mews is calculated as follows: ( (33 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.801 Points relating to the number of positive Reviews for Clarendon Mews is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 4 Positive Reviews ÷ 9.4 = 0.426

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Feb 2025

We have one single en-suite room available. All our bedrooms are newly decorated with brand new flooring, skirting and wallpaper.


Awards / Recognitions (1)

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Meet the Team (2)

Amanda

Amanda Holmes

Job Title: Co-Manager

Joined: 2015

Amanda is the Co-Registered Home Manager at Clarendon Mews. With nine years of experience in the care sector, Amanda has worked her way through the ranks to Care Home Manager. Amanda currently has her NVQ Level 3 and is pursuing her NVQ Level 5. Amanda has oversight of the Care Home and the day-to-day operations shared with Tara Tyers.


Tara

Tara Tyers

Job Title: Co-Manager

Joined: 2017

Alongside Amanda, Tara is the Co-Registered Manager at Clarendon Mews. Tara has eight years of experience in the care sector and started her career in domiciliary care. Tara holds an NVQ Level 3 and is also pursuing her NVQ Level 5. Alongside Amanda, Tara has oversight of the Care Home and shares joint responsibility for day-to-day operations.