George Hythe House Residential Care Home

1 Croft Road, Leicester LE4 1HA
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9.4 46 Reviews
  • George Hythe House Residential Care Home, Leicester
George Hythe House is a purpose-built care home designed to create a welcoming and supportive environment for residents from all backgrounds. With its thoughtfully planned layout, the home offers spacious ensuite bedrooms that provide comfort and privacy. The beautiful gardens and a variety of social spaces create the perfect setting for relaxation and community engagement.

The dedicated team at George Hythe House prides itself on delivering compassionate, round-the-clock care tailored to meet each resident's individual needs. The home’s freshly prepared, nutritious meals are a highlight, catering to diverse tastes and preferences while promoting overall well-being. Residents can participate in a dynamic range of activities that foster friendships, creativity, and personal fulfillment.

Families can feel reassured by George Hythe House’s transparent, all-inclusive fee structure and the team's commitment to providing exceptional care in a safe and inclusive environment. As illustrated in the official accreditation as 'Investors in People', George Hythe House has an outstanding team, working together to deliver the utmost quality of care to all residents.

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Care Provided by George Hythe House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vicky Lyons (Home Manager)
  • Admission Criteria
    • Private and Referrals Accepted
    • Ages 50+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for George Hythe House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact George Hythe House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At George Hythe House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site parking space is available for residents and their loved ones when visiting.


George Hythe House Residential Care Home Reviews (46)

Total of 46, showing 1-20
9.4

George Hythe House Residential Care Home has a Review Score of 9.4 (9.394) out of 10, based on 7 reviews in the last 2 years. Over all time George Hythe House Residential Care Home has 46 reviews.

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Review from Wendy T (Cousin of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always smiling & helpful. Staff always willing to help. My cousin has settled in well. he has his own room with ensuite wet room. The staff take him out & willing to take him to visit his elderly mother.

Reply from Alexandra Cooke, Customer Engagement at George Hythe House Residential Care Home

Thank you so much for your kind words and for sharing your experience. It's wonderful to hear that your cousin has settled in well at George Hythe House and that our team has made him feel comfortable and supported. We take great pride in creating a warm and welcoming environment, and it means a lot to know that our staff's dedication and care are making a positive impact. Your appreciation motivates us to continue going the extra mile. Thank you for your trust in us!


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Review from Jeanette M (Wife of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering it is very bright and welcoming.
The Staff are always smiling and attentive
There is always something going on for entertainment.
They are very Special People who work there
My Husband has now become a permanent Resident

Reply from Alexandra Cooke, Customer Engagement at George Hythe House Residential Care Home

Thank you for your lovely message. We're so glad you feel welcomed, and we're honored to care for your husband as a permanent resident.


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Review from Timothy W (Brother of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A family member lived at George Hythe House for a number of months while an assessment was made for them to be transferred to supported living accommodation. The staff were always kind and respectful to their needs. The place was always clean/tidy and the food was exceptional. Nothing was too much trouble.
I would like to highlight the amount of activities available - both in the home and external. There is always something for the residents to do daily if they wish. Otherwise, they can retire to a quiet space and ask for support when required.
I was always welcome in the care home and could sit with my family members for as long as I wished. From the interactions I had with the staff and from what I have seen, I believe this care home to be of an exceptional standard!

Reply from Alexandra Cooke, Customer Engagement at George Hythe House Residential Care Home

Thank you for your heartfelt review and for awarding us 5 stars. We're thrilled to hear that your family member's stay at George Hythe House was positive. Our team works hard to ensure that all residents feel respected and well-cared for, so your kind words mean a lot to us. We're especially glad that you appreciated our clean environment, exceptional food, and the variety of activities available. Creating a space where residents can either engage in activities or find a quiet retreat is a key part of our approach, and we're happy it resonated with you. Your feedback is incredibly encouraging for our staff, and we're grateful for your support. Thank you again for your kind words!


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Review from Brenda C (Partner of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My long-term friend/partner has been a resident at George Hythe House since the end of January 2024. From day one he has been treated with respect by a very caring staff.
I too have been treated extremely well too. Most of the staff, and quite a few other residents, now know me because of my frequent
visits and greet me by my first name. I feel I'm visiting lots of friends.
The premises are always clean and tidy and well kept.
There are various groups, residents can take part in, walking, swimming along with other activities
I was rather concerned about my partner going into a home, but unfortunately, he came to the stage where I was struggling and he was passed being able to make such a decision for himself. I am so pleased George Hythe were able to accept him and his needs.
All the staff are so good, but I must mention the Manager, Deputy Manager and the Events Co-ordinator, who encourages the residents from just sitting in a chair.
God Bless you all.

Reply from Alexandra Cooke, Customer Engagement at George Hythe House Residential Care Home

Thank you so much for your kind words. We're thrilled to hear that you and your partner feel so welcomed and supported at George Hythe House. It's wonderful to know that our staff, especially the Manager, Deputy Manager, and Events Coordinator, have made a positive impact on your lives. Your appreciation means a lot to us and motivates us to keep providing the best care possible. If you ever need anything, we're always here for you both.


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Review from Terry W (Son of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A first-class group of friendly and caring staff supported by head office. My parents were residents, unfortunately they have now both passed away. We as a family made friends with all the staff and residents, you could not wish to meet nicer people. We cannot thank them enough and wish them all the
best for the future.

Reply from Alexandra Cooke, Marketing at George Hythe House Residential Care Home

Thank you Terry for your kind words, that is wonderful to hear that you had such a positive experience. I know that your parents were cherished members of the George Hythe family and they are missed greatly.


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Review from D B (Daughter of Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very hard decision to place Dad into a care home, we had heard so many horror stories of how residents were treated via media coverage.
My sisters and I have spent a lot of time in George Hythe House since Dad moved in the home six weeks ago. We spend hours in there and witnessed every part
of the day. The staff genuinely care for our dad and all the residents. We have witnessed them attending their every need. After some recent scares with Dad, which has meant we have stayed with Dad in his room, they have showed compassion for Dad and support for us.
Anything constructive we have mentioned, such as the restaurant did not require tablecloths, the next day, new place mats were in situ and it looks very smart.
Leaving Dad in a care home was so hard, but we know he is in very safe hands. The staff are so caring and I believe they understand and empathise with how we feel.

Reply from Lara Howitt, Office Associate at George Hythe House Residential Care Home

Thank you for sharing your positive experience with us. We're glad to hear that your dad is receiving attentive and compassionate care at George Hythe House. Your feedback is valued and we're here to provide the best possible support for your dad. We are honoured to take care of your father and are so glad you have been so happy with the care our staff team provide. It is lovely to hear that your suggestions and concerns have been raised and dealt with accordingly. We strive to continue that care and compassion throughout. Thank you again.


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Review from D M (Son of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home and care provided for my Dad. The food is good and plenty of activities, very clean inside and out and genuine care among staff and management. Would highly recommend it to anyone wanting to provide quality care for their loved ones. Thanks again.

Reply from Lara Howitt, Office Associate at George Hythe House Residential Care Home

Thank you so much for your kind words in regard to George Hythe House. We are so glad you are so happy with the care your dad receives and are happy with the quality that is provided throughout the home. We really appreciate your lovely review and are so honoured we are able to care for your father.


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Review from Martin M (Husband of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife first entered stage one of her care in September/October 2018 (day centre) following a diagnosis of vascular dementia. Full-time care began in late September 2020. Throughout her care at George Hythe, the staff (new and old) have treated her with consideration and allowed her the dignity a once
highly talented artist, teacher, wife and mother deserves.

Reply from Lara Howitt, Office Associate at George Hythe House Residential Care Home

Dear Martin, we have been honoured to care for your wife over the past years in all aspects. We are so grateful to be trusted with such a responsibility. Thank you so much for your kind words in regard to our staff and the care they give, I will be sure to pass this over to them.


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Review from D B (Son of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Vibrant residential home on the edge of North Leicester. Easy access to the city and country. Four wings, each with its own lounge. Central dining and activities area. Great environment, clean and tidy. Great management and staff. A varied programme of activities and trips. Good needs, food, drinks
and snacks. Excellent medication regime

Reply from Lara Howitt, Office Associate at George Hythe House Residential Care Home

Thank you so much for such lovely feedback, it is so appreciated by all management, staff and residents to see how appreciated our home is! We are so glad that you have such kind things to say about all and I will be sure to pass this along to the home!


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Review from Rosie F (Daughter of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy, relaxed, settled and safe. Her clothes are always clean and she has frequent baths. She eats well-cooked food that she enjoys and is well cared for. There are fun activities for residents and their friends and family. Last year, Mum was taken on a day trip to Skegness. I am confident
that George Hythe House has my mum's best interest at heart. If I have any concerns, the manager listens and acts.

Reply from Jordan Simpson, Office Associate at George Hythe House Residential Care Home

Dear Rosie, thank you for these kind words. This has been passed on to the team. It is nice to hear back from families about their satisfaction and happiness with the care provided at George Hythe House.


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Review from M R (Respite Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been treated, amazingly. So warm and welcoming. The food is tasty and varied, with plenty of choices. For breakfast, there's a choice of cooked, or cereal, fruits etc, dinners are always freshly made, with sandwiches/soup for tea time and cups of tea in between. Rooms are kept clean daily. Staff
can't seem to do enough for you, whatever you need, there's a friendly face ready to help, and nothing is ever a problem.

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Review from Linda M (Wife of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find my husband clean and cared for, as happy as can be.
I know they do activities but never there when they are doing them, so not sure if and when they are.
It was recently his birthday and they made a great effort in his celebrations.
Love the fact the home never smells.

Reply from Jordan Simpson, Office Associate at George Hythe House Residential Care Home

Thank you for reviewing George Hythe House and for your kind words recognising the hard work our team does. We are extremely proud of our home and team at George Hythe House. The manager has introduced monthly newsletters which highlight the activities and upcoming special events. Feedback will be shared so you are included and I will pass your comments on to the rest of the team.


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Review from Judith M (Daughter of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at George Hythe.
Over the last 6 months there have been so many improvements to the decoration and furnishings within the home making it much more welcoming and brighter.
Staff are always so helpful and friendly.
The activities for residents are so varied and provide lots of
fun and stimulation for all who can take part.

Reply from Jordan Simpson, Office Associate at George Hythe House Residential Care Home

Thank you for reviewing George Hythe House and for your kind words recognising the improvements made over the past few months. We are extremely proud of our home and team at George Hythe House. It is a pleasure to look after your mother. I will pass your comments on to the rest of the team.


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Review from R W (Daughter of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We've been unable to visit our relatives within the home for almost 12 months due to the pandemic. We have been allowed window visits which are as unsatisfactory and unsociable as they are emotional and uncomfortable. But with no alternative being made available we have had to accept this. I do feel
however that some facility could have been arranged to enable safe visiting indoors had the will of management been there for us all.

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Review from Stephanie M (Daughter-in-law of Resident) published on 9 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We needed respite care urgently and the staff responded immediately. My mum in law was given a room the same day. Staff were welcoming, kind and caring. I am so grateful for the help we received.

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Review from J W (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has recently become a permanent resident at George Hythe House after several respite stays. I cannot praise the staff highly enough for the care and compassion they have shown both my mother and myself at this difficult time. They continue to provide excellent care which, I witness on a daily
basis, and their friendliness and openness is wonderful. Thank you.

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Review from Paul T (Son of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are so caring. They are a credit to their employer. My mum has been in the home for around four years and it's just like a home from home. Nothing is too much trouble for the staff to make her life comfortable.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thank you for the lovely review. It's a pleasure to have your mum with us.


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Review from Tammy W (Granddaughter of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly amazing, professional yet actually caring home for my gran. I cannot fault anything the staff are wonderful professional people. My gran had a fall and all the staff kept her dignity, privacy and was so professional and caring with her. They check on her all the time, where she is and how she
is. They have fantastic entertainment and the residents have the freedom to go anywhere they want they even get a wheelchair when needed. It really is person-centred. The best home in our opinion. Thank you to all the staff.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thank you for the lovely review. The staff will be really pleased.


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Review from David Q (Husband of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife visited George Hythe House for one week of respite care and settled very quickly. She requires a high level of care due to her many disabilities resulting from Alzheimer's disease and I was very pleased with everything that the home provided. She will soon be returning for a 2-week stay which
speaks for itself!

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Review from Arthur R (Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.
Care good.
Love living here.
George Hythe family.

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Current Review Score: 9.4 (9.394)

Overview of Review Score

The Review Score of 9.4 (9.394) out of 10 for George Hythe House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for George Hythe House Residential Care Home is calculated as follows: ( (73 Excellents x 5) + (10 Goods x 4) ) ÷ 83 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.514 Points relating to the number of positive Reviews for George Hythe House Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 7 Positive Reviews ÷ 8.6 = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Vicky

Vicky Lyons

Job Title: Registered Manager

Joined: 2008

Vicky is the Registered Manager at George Hythe House and has been working there for a whopping 20 years! She knows her home better than anyone and is a fabulous manager who knows her staff and residents like family.


When asked, Vicky said her staff would describe her as firm but fair, which we have seen to be true in the well-organised and fiercely proud team that she has created.


When not at work, you would normally find Vicky spending time with her little girl where she enjoys going out for meals, specifically a cheeky Nando's & trips out bowling! If not, she would be at home with her cat, Gismo. Vicky's favourite Quote: "Fly like a bird, sting like a bee"


Frequently Asked Questions about George Hythe House Residential Care Home

What types of Care is George Hythe House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does George Hythe House Residential Care Home provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does George Hythe House Residential Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at George Hythe House Residential Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is George Hythe House Residential Care Home to the centre of Leicester?

3.0 mile(s) as the crow flies, distance by road may be significantly further.