George Hythe House Residential Care Home

1 Croft Road, Leicester LE4 1HA
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9.4 46 Reviews
  • George Hythe House Residential Care Home, Leicester
George Hythe House is a purpose-built care home designed to create a welcoming and supportive environment for residents from all backgrounds. With its thoughtfully planned layout, the home offers spacious ensuite bedrooms that provide comfort and privacy. The beautiful gardens and a variety of social spaces create the perfect setting for relaxation and community engagement.

The dedicated team at George Hythe House prides itself on delivering compassionate, round-the-clock care tailored to meet each resident's individual needs. The home’s freshly prepared, nutritious meals are a highlight, catering to diverse tastes and preferences while promoting overall well-being. Residents can participate in a dynamic range of activities that foster friendships, creativity, and personal fulfillment.

Families can feel reassured by George Hythe House’s transparent, all-inclusive fee structure and the team's commitment to providing exceptional care in a safe and inclusive environment. As illustrated in the official accreditation as 'Investors in People', George Hythe House has an outstanding team, working together to deliver the utmost quality of care to all residents.

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Care Provided by George Hythe House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vicky Lyons (Home Manager)
  • Admission Criteria
    • Private and Referrals Accepted
    • Ages 50+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for George Hythe House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact George Hythe House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At George Hythe House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site parking space is available for residents and their loved ones when visiting.


George Hythe House Residential Care Home Reviews (46)

Total of 46, showing 21-40
9.4

George Hythe House Residential Care Home has a Review Score of 9.4 (9.394) out of 10, based on 7 reviews in the last 2 years. Over all time George Hythe House Residential Care Home has 46 reviews.

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Review from Valerie B (Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 7 months and am quite content to stay for as long as is necessary.
The care and attention we receive is second to none.

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Review from G T (Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lived here 4 years.
Care very good.

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Review from M M (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved in October following a hospital stay. She moved from Bournemouth to Leicester. Her experience has been excellent and her health has improved since being cared for. The staff are encouraging and respectful and she has settled well. Whilst there, she has been poorly on a couple of occasions
and they have been there straight away to take care of her.

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Review from C R (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very welcoming and pleasant. Homely atmosphere.

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Review from M H (Son of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found the carers to be of a very high standard, caring and compassionate.
They have always treated mum as a family member.
The only problem seems to be clothes disappearing even when marked.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

They do always re-appear. We are looking into other identification systems to trial.


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Review from P H (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good Christmas entertainment provided to which family members could attend. All the staff were very helpful and it was a pleasure for all who attended.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thanks for attending, it was lovely to see so many families.


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Review from Larry F (Husband of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been welcomed by management and staff. Never made to feel intrusive.
I have always noticed the care and patience of the staff.

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Review from Pat L (Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We stayed at George Hythe house for respite. We were treated with great care and respect by all staff.
Food and residency excellent and would definitely come again.
Good day activities.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

It was a pleasure having you stay and hope to see you again.


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Review from D S (Brother of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A comfortable facility with friendly, accessible staff, well situated for me to visit.

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Review from Jason A (Son of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care provided. Very attentive staff. Friendly and cheerful. Good food. Daily entertainment and interactions. Comfortable rooms with en-suite.


I find the value for money question a rather prickly question.
If an individual's fees are being paid by the state, then truly excellent

value.
Individuals paying their own fees may view things differently.


This is not to be taken as a slight on George Hythe House.


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Review from Dianne F (Daughter-in-law of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care and consideration were given to our family member - staff are very welcoming. Ready to listen to any concerns that arise.

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Review from Shaun M (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be very caring. They listen to concerns and are helpful. The home is always clean and smells nice. Staff have always been respectful of my father's needs and act quickly if there is a problem. My sister and I both give this home a very high rating.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thank you for taking the time to complete the review, staff appreciate the feedback.


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Review from G K (Relative of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great all round improvement since strong management introduced. The consistency of staff means patients and families are happier. Management are visible and accessible. This is a care home worthy of its name.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thanks for the comment, we have a great staff team, with a number of staff that have been here more than 15 years, this year! Consistency is important and we value all our staff.


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Review from Karen S (Daughter of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems to have settled in really well and all the staff are really helpful and understanding.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

It's a pleasure to have your mum at George Hythe House.


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Review from Cheryl B (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has very complex needs and has always struggled to settle. She has been very settled in George Hythe House and has not had a single hospital admission.
The staff are all very caring and also encourage her to be independent and to make choices. They have a great understanding of dementia
and how she needs to be managed to stay happy and calm.
I am confident that she is well cared for. I love the fact that she often gets breakfast in bed and that there is a small lounge and kitchen in each area of the care home making it homely.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

Thanks for the lovely review.


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Review from Rita C (Wife of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was given a nice welcome and during his 2 week stay for rehabilitation was treated by an extremely friendly team of carers. They were very kind and very considerate and when he needed medical help, they had his interest at heart. One person "in particular", (a care leader) is extremely helpful
with regard to seizures. She was wonderful. I thank them all very much.

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Review from E C (Wife of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved into Geroge Hythe House in December 2015, he has dementia. The staff are very caring and understand my husband very well. There is a family atmosphere in the home and a lot of affection for residents. The home is well run and the current management team seem very competent and professional.
There is regular entertainment and during the summer day trips out. I don't think other care homes could improve on the care given to my husband at George Hythe.

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Review from H G (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing care home. There are some brilliant staff here who treat my mum like a family member. There's nice home cooked food every day in a homely dining room. There's entertainment in the main lounge every week that you can join in with and they gave mum a birthday party. I'd be happy to
stay here someday and my mum is no longer fearful of the idea of staying in a care home.

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Review from E V (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has been in George Hythe House since June 2016. It did take her a while to settle in. She has good days and bad days.
The staff are very good and know a hug and a cup of tea and biscuits helps.
When we have a problem at the home we bring it to the attention of staff and management.

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Review from Geoffrey M (Husband of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's in 2007 and was admitted full time into George Hythe House in March 2015. She was quickly absorbed into the family atmosphere of the home. The staff clearly pick up on their client's characters in order to maximise their interest in them and their backgrounds.
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agreeable to take part in day trips and enjoy visiting entertainers and frequent occasions for celebrations. Staff demonstrated thorough commitment to my wife by going with her on urgent trips to hospital appointments when I was not available. A comprehensive care plan was accessible to me for checking and updating. Staff are well trained, sensitive, courteous, very caring and conduct themselves with good humour at all times. I cannot imagine what a better care home would be like.

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Current Review Score: 9.4 (9.394)

Overview of Review Score

The Review Score of 9.4 (9.394) out of 10 for George Hythe House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for George Hythe House Residential Care Home is calculated as follows: ( (73 Excellents x 5) + (10 Goods x 4) ) ÷ 83 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.514 Points relating to the number of positive Reviews for George Hythe House Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 7 Positive Reviews ÷ 8.6 = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Vicky

Vicky Lyons

Job Title: Registered Manager

Joined: 2008

Vicky is the Registered Manager at George Hythe House and has been working there for a whopping 20 years! She knows her home better than anyone and is a fabulous manager who knows her staff and residents like family.


When asked, Vicky said her staff would describe her as firm but fair, which we have seen to be true in the well-organised and fiercely proud team that she has created.


When not at work, you would normally find Vicky spending time with her little girl where she enjoys going out for meals, specifically a cheeky Nando's & trips out bowling! If not, she would be at home with her cat, Gismo. Vicky's favourite Quote: "Fly like a bird, sting like a bee"