George Hythe House Residential Care Home

1 Croft Road, Leicester LE4 1HA
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9.4 46 Reviews
  • George Hythe House Residential Care Home, Leicester
George Hythe House is a purpose-built care home designed to create a welcoming and supportive environment for residents from all backgrounds. With its thoughtfully planned layout, the home offers spacious ensuite bedrooms that provide comfort and privacy. The beautiful gardens and a variety of social spaces create the perfect setting for relaxation and community engagement.

The dedicated team at George Hythe House prides itself on delivering compassionate, round-the-clock care tailored to meet each resident's individual needs. The home’s freshly prepared, nutritious meals are a highlight, catering to diverse tastes and preferences while promoting overall well-being. Residents can participate in a dynamic range of activities that foster friendships, creativity, and personal fulfillment.

Families can feel reassured by George Hythe House’s transparent, all-inclusive fee structure and the team's commitment to providing exceptional care in a safe and inclusive environment. As illustrated in the official accreditation as 'Investors in People', George Hythe House has an outstanding team, working together to deliver the utmost quality of care to all residents.

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Care Provided by George Hythe House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vicky Lyons (Home Manager)
  • Admission Criteria
    • Private and Referrals Accepted
    • Ages 50+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for George Hythe House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,175
    • Self-Funded Residential Dementia Care from £1,175
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact George Hythe House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At George Hythe House, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.


  • Parking

  • On site parking space is available for residents and their loved ones when visiting.


George Hythe House Residential Care Home Reviews (46)

Total of 46, showing 41-46
9.4

George Hythe House Residential Care Home has a Review Score of 9.4 (9.394) out of 10, based on 7 reviews in the last 2 years. Over all time George Hythe House Residential Care Home has 46 reviews.

Overall Experience

  • 23
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Date Published

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39

Review from Jenny B (Daughter of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

George Hythe House cared for my dad for 6 years.


Have been a couple of problems but were corrected immediately. Dad had many problems and illnesses. All needs were met right up to dad's death. Staff couldn't have done any more for him. Lovely care home.


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Review from Rosalind L (Daughter of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in here for several years. He was very happy there. We did have a few problems there but were sorted and we were very happy with. Most of the staff were very helpful and friendly. Staff were very supportive to us when my dad was at the end of life.

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Review from Julie H (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was at this home for about 6 years, he was very happy here. If ever we had a problem the staff here were always ready to help.


The care he received was very good. There was always something for my dad to do, should he choose to. The staff were always very welcoming when we visited dad.


When

my dad passed away in June, we could not have asked for any more of the staff. They were excellent.

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Review from C J (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very well cared for at George Hythe House, she is treated kindly and with dignity. Her needs are catered for adequately and safely and the staff are always friendly and helpful. The home is purpose built and the rooms are pleasant and roomy. Residents are encouraged to join in activities
in the lounge and day trips are organised on a regular basis for those residents able to take part. Staff undertake regular training. There is the excellent Holmfield Day Centre on the same site which some residents are able to attend. There is a regular routine at the home which I feel benefits the residents. Hairdressing, Chiropody and Optical services are available. My Mum has always been happy at the home and appreciates the support and company she receives.

Reply from Kirsty Youngs, manager at George Hythe House Residential Care Home

Thank you for the lovely review.


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Review from Vicky L (Granddaughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been well looked after since moving into George Hythe House. Carers maintain his routine by taking him out when he chooses, making sure he has his morning newspaper, which is very important to my grandad's routine. Staff and residents have made my grandad feel so welcome and comfortable.

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Review from Mary K (Wife of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was at George Hythe House for two weeks respite. It was the first time he had been for respite. We had looked at quite a few different care homes which were either unsuitable or a waiting list. The first time I went to George Hythe I was impressed with the atmosphere, a calming happy feeling.
My husband is quite difficult and didn't settle for the first few nights but the staff were very good and did not mind me ringing up at least once a day. The activities for the residents helped my husband and the closeness to the day centre which meant he could carry on attending there. I liked the idea each room had a 'front' door with a bell, the kitchens for each area meant meal times were more like family times instead of the large dining rooms we had seen before. My husband is returning in May for another visit and I am happy that he will settle and be well looked after making it easier for me to have my 'respite'.

Reply from Kirsty Youngs, Manager at George Hythe House Residential Care Home

We are all looking forward to your husband coming to stay again - it will be a pleasure to have him. Thank you for your lovely comments I will pass these on to the staff.


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Current Review Score: 9.4 (9.394)

Overview of Review Score

The Review Score of 9.4 (9.394) out of 10 for George Hythe House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for George Hythe House Residential Care Home is calculated as follows: ( (73 Excellents x 5) + (10 Goods x 4) ) ÷ 83 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.514 Points relating to the number of positive Reviews for George Hythe House Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 7 Positive Reviews ÷ 8.6 = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Vicky

Vicky Lyons

Job Title: Registered Manager

Joined: 2008

Vicky is the Registered Manager at George Hythe House and has been working there for a whopping 20 years! She knows her home better than anyone and is a fabulous manager who knows her staff and residents like family.


When asked, Vicky said her staff would describe her as firm but fair, which we have seen to be true in the well-organised and fiercely proud team that she has created.


When not at work, you would normally find Vicky spending time with her little girl where she enjoys going out for meals, specifically a cheeky Nando's & trips out bowling! If not, she would be at home with her cat, Gismo. Vicky's favourite Quote: "Fly like a bird, sting like a bee"