Glenfield Woodlands

11 Holmwood Drive, Glenfield, Leicester LE3 9LG
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9.8 51 Reviews
  • Glenfield Woodlands, Leicester
Glenfields Woodlands has a patient and caring team of staff, committed to maintaining a home from home that residents can make the most of each day.

Residents have the privacy of en-suite bedrooms, which are fitted with call systems, while the interior and gardens are also ideal for wheelchair users and many activities, entertainments and outings are regularly organised as well.

Staff welcome both long and short-term care arrangements, dedicated to a service that is flexible to suit each individual and carried out with compassion.

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Care Provided by Glenfield Woodlands

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 17 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Illson (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Glenfield Woodlands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No time restrictions, just ask that meal times are respected.


  • Parking

  • Large spacious car park


Glenfield Woodlands Reviews (51)

Total of 51, showing 1-20
9.8

Glenfield Woodlands has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Glenfield Woodlands has 51 reviews.

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Review from Martin W (Son of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Woodland since August 2024 and we have seen a fantastic improvement in her physical and mental health. Since moving to Woodlands mums health has flourished and the staff have been great. Professional and friendly at all times and the level of communication is great. They have a great
program of weekly events that have helped mum back on the road to recovery and she is now walking with the support of a walking aid. All the staff make time for the residents and are very caring and compassionate. Recently the lift was out of action for a day and the home arranged a "temporary lounge" upstairs to enable the residents to be together and enjoy each others company. An illustration how a home go above and beyond to make life comfortable for the residents. I cannot fault the care and professional approach Woodlands show to residents and family. The home is well led and there is always a lovely atmosphere. A big shout out to all the Carers and mum is laughing again. GREAT!

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Martin for taking the time to review Glenfield Woodlands. Your amazing comments are greatly appreciated and will be passed on to the staff team.


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Review from Mandy E (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97 year old mum became a resident in August. Mum has dementia and did suffer from very poor mobility and on arrival at Glenfield Woodlands from a previous home where Mum was unkempt and mentally distressed. Within two weeks, thanks to the Manager and her wonderful team of caring staff, mum had settled
into her forever home. My Mums personality has changed beyond belief. Not only is Mum very happy and content, laughs and jokes a lot but has also made friends with all of the lovely staff and residents. She joins in with all of the very varied daily activities such as baking, crafts, games and singing to name a few. Thanks to the patience and encouragement of the wonderful staff, Mum can now walk with her frame, much further than shes walked in the last 5 years. Glenfield Woodlands which is set in beautiful grounds is a very caring and friendly home with a family atmosphere. All staff members are truly amazing and a dedicated team. Thank you all for looking after Mum so well.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Mandy for taking the time to review Glenfield Woodlands. Your amazing comments are greatly appreciated and will be passed on to the staff team.


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Review from Heather R (Sister of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this residential home for my sister-in-law, who had been in/out of hospital, due to poor health amd dementia. Her health had deteriorated rapidly, her mobility was poor and, following discharge to a temporary place, she broke her hip so was back in hospital again, that was life-changing for
her and we thought we would lose her. Since being at Glenfield her communication has improved, she is smiley and happy, she is clean and comfortable and tells me the food is lovely. They have already got her standing and out into the sunshine to sit in the glorious garden. She is also drinking more, and for the first time in a while we can actually go to sleep at night without a knot in our stomachs. We feel that we can now look forward to short breaks away without worry. She has only been in this care home for just over two weeks but wow what a difference in her. Thank you to the manager and all of the other caring staff who give such excellent care.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to the staff team.


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Review from Kay B (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled into Woodlands incredibly quickly. By day two she was ‘at home’. Mum is very content and happy. She really loves all the activities (crafts, baking, singing, quizzes, bowling - to name but a few) and the company of staff and residents. It is a huge reassurance to us knowing that she is being
looked after/supported to such a high standard. Visits are a pleasure and I am still able to take Mum out and about eg church, memory cafe etc. Big thank you to all the staff.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you Kay for your kind review. Your mum certainly settled in well and is definitely part of the Woodlands family.


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Review from Kenneth J (Friend of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and understanding.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands.


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Review from M J (Niece of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Family member stayed here for respite who thoroughly enjoyed themselves. Fantastic range of activities for all to do, bingo/painting/singing/baking etc. Staff were welcoming, approachable, friendly and knowledgeable. They were more than happy to answer any questions. Good communication from staff, for
any falls/concerns or daily updates. Lovely warm cosy feel to the home, rooms were immaculate and designed well. Fantastic well-kept garden.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated.


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Review from Candice J (Sister of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were amazing and made my sister-in-law feel so welcome and ourselves whilst having respite care. She loves it there. All the staff and residents are so happy. Beautiful gardens. Great activities.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated.


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Review from Neil C (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant friendly and caring staff who are dedicated and sensitive to the often joyful and complex needs of the residents. My mother is a recent resident at Woodlands and is having a great time, making new friends, and being supported by a fab team. She is eating well, baking and playing games, this
is great for a lady in her nineties with a new lease of life.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to the staff team.


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Review from Maureen S (Niece of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are pleasant and friendly. My uncle seems to be happy there.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands, your comments are greatly appreciated.


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Review from Michael S (Nephew of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant atmosphere. Lovely staff, always making us welcome with a cup of tea, coffee and biscuits. Although our uncle is virtually blind, he is very mentally alert and a kind member of staff spends time with him, doing crossword puzzles with him, that's brilliant keeping his mind active. Unable
to comment on the value for money option as we are not financially involved.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands, your comments are greatly appreciated.


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Review from Roy S (Son of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mum receives at Glenfield Woodhouse is first class, she recently needed to have a spell in hospital, where the care was far from being what you would expect and disturbing for the family to experience. On returning to Glenfield Woodhouse, her care improved 100% and her recovery was down to
the amazing staff who nursed her back to good health for a 97 year old. I cannot praise and thank them enough. Thank you all for what you do for Mum, we are so pleased she's back in your wonderful care.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your wonderful comments are greatly appreciated and will be passed on to all staff.


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Review from John S (Son of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenfield Woodlands is an excellent care home for my mum. It's a home that has a friendly atmosphere and nothing is too much trouble for them when we visit. They are always trying to entertain the residents in lots of different ways and the residents always appear to be happy. All the staff are hard
working and look after my mum very well, treating her with care and dignity. There always seems to be a variety of different meals and special requests are no trouble to the kitchen staff. So all in all an excellent home with a family feel. Thank you to all staff for looking after Mum.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are very much appreciated and will be passed on to our staff.


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Review from Carole J (Niece of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is currently living here, she seems very happy here. It’s very home from home. The carers make her feel part of their family. There’s also been a newly appointed manager who comes across as a wonderful lady and really cares. I know that I’d recommend the home to my friends and other family.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are really appreciated and will pass them on to our staff.


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Review from Paul O (Son of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home for Mum to live in, carers are really friendly and accommodating for visits and trips out for Mum to see the family. The team recently took Mum on a boat trip and I look forward to seeing Mum doing more trips like this in the future.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. The boat trip was lovely and we hope to do more in the future.


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Review from Beverley H (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Glenfield Woodlands since April 2023. I cannot thank the staff enough for the care they give her. Nothing is too much trouble for them all. They are really kind and caring, always with a smile on their faces.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.


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Review from C J (Sister of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and professional. It is a small care home with a family feel. My brother has settled in to the routines very well and his health has improved greatly. Each resident is treated as an individual with their preferences noted and respected. The meals are plentiful and look delicious.
I believe that the staff are Glenfield Woodlands' greatest asset.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.


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Review from Becky D (Granddaughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing care home that really does feel like home, not only my nan's home but I also feel at home every time I visit my nan.
The staff are amazing and look after my nan as if she is their own, can't thank them enough for the love and care they show her. She is always clean, freshly shaven, her
hair combed and her fresh nightie and bed sheets on every time I visit, no matter what time of the day or night I visit. The food and cleanliness of the home are both outstanding.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you, Becky, for your kind and wonderful review, your comments are appreciated and these will be passed on to the staff.


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Review from P W (Son of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is in a great position for our family. After looking at other homes we found Woodlands was the best for my dad's needs. The place is home from home and the staff are excellent, always there with a smile and a cup of tea.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands. Your comments are very much appreciated.


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Review from Jane D (Daughter of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and caring. There are regular activities that my mum takes part in. These are stimulating and fun. It's nice to be able to see what my mum has been doing via phone video and social media as often she can't remember.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you for taking the time to review Glenfield Woodlands; your comments are very much appreciated. A smile from your mum brightens our day. I will pass your comments on to the staff.


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Review from Christina H (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my mum's 2nd care home, and the first experience was not good.
At Glenfield, however, Mum is happy, relaxed, warm, well cared for with hygiene, content and well fed (compliments to the chef!).
Over and above, the home provides stimulating entertainment, and Mum has sparked back into life
on many occasions - dancing, singing, cooking, arts and crafts and miscellaneous other activities, one of which the care home brought in a tiny Shetland pony and Mum was grooming it with a hairbrush whilst stroking and loving the experience.
I visit Mum twice a week, and on every visit, the management team are hands-on and leads the staff in a very professional way. The lovely personalities of all the staff bring out the best in care for the residents.
A big thank you to all concerned with the running of this home.

Reply from Toni Hughes, Administrator at Glenfield Woodlands

Thank you, Christina, for your wonderful review. Your mum's smile brightens our day; she is a delight. I will pass on your wonderful comments to all the staff.


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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Glenfield Woodlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Glenfield Woodlands is calculated as follows: ( (152 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 182 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenfield Woodlands is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Glenfield Woodlands

What types of Care is Glenfield Woodlands registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glenfield Woodlands provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Glenfield Woodlands have?

There are 17 Single Rooms.

What are the Facilities & Services at Glenfield Woodlands?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenfield Woodlands to the centre of Leicester?

2.4 mile(s) as the crow flies, distance by road may be significantly further.