Groby Lodge

452 Groby Road, Leicester LE3 9QB
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9.9 33 Reviews
  • Groby Lodge, Leicester
The dedicated staff team at Groby Lodge provide high-quality, person centred care to all their residents.

Groby Lodge provides its residents with a secure, relaxed and homely environment in which their care, well-being and comfort are of prime importance. Groby Lodge's commitment is to enhance the individual's quality of life by preserving dignity, privacy, nurturing and respecting the individual's preferences.

There are regular visits from related health professionals and therapists. Groby Lodge promotes and embraces partnership working with professionals and families to achieve the best care possible for their residents.

Groby Lodge has been thoughtfully refurbished by the new owners to provide a comfortable and homely living experience and offers short and long-term residential care.

If you are looking for compassionate and considerate care in a homely environment Groby Lodge is the place.

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Care Provided by Groby Lodge

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Synergy Leicester Support Ltd
  • Person in charge
  • Sandra Green (Registered Manager)
  • Admission Criteria
    • Local Authority Referrals, Private Funders, NHS Referrals
    • Ages 18+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1970
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Groby Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,250
    • Self-Funded Residential Dementia Care £1,048 – £1,250
    • RESPITE Self-Funded Residential Care £1,050 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,250

  • Inclusive of all charges- excludes charges charged by external professionals i.e. hairdressers, chiropodist. Excludes additional 1 to 1 hours
  • (these prices are only a guideline, please contact Groby Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families and friends of residents are welcome to visit at all times.


  • Parking

  • On site car parking for 6 cars


Groby Lodge Reviews (33)

Total of 33, showing 1-20
9.9

Groby Lodge has a Review Score of 9.9 (9.876) out of 10, based on 17 reviews in the last 2 years. Over all time Groby Lodge has 33 reviews.

Overall Experience

  • 29
  • 3
  • 1
  • 0
  • 0

Date Published

33
7
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17
16

Review from M B (Son-in-law of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Groby Lodge highly enough for the care they are providing to my mother-in-law. It's clear that she feels happy and secure. The whole staff team are kind, friendly and hardworking! I feel complete assurance that my mother-in-law is receiving the very best of care which has
given the whole family complete peace of mind. The home is clean, bright and comfortable. The food is excellent and the activities are fun and pitched at just the right level to engage the residents, although there is no pressure to join in if someone does not wish to participate. A big thank you to the staff and management for doing such a fantastic job at Groby Lodge. I would not hesitate to recommend this care home to anyone who is looking to place a family member in a care setting.


I am so impressed with everything about Groby Lodge care home and I feel incredibly happy knowing that my father-inlLaw lives there now. Groby Lodge is extremely clean and comfortable. Every member of staff and management are friendly, kind and very helpful, and you can tell that they are all very caring and professional people. I am made to feel very welcome and the whole atmosphere and experience are incredibly positive. I cannot fault anything about Groby Lodge and wouldn't hesitate to recommend it to you -Thank you to the Groby Lodge team, you're the best!


Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review its a pleasure to have your loved one as part of our Groby Lodge Family


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Review from Anthony T (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Groby Lodge is an excellent care home. Every one of the staff are warm and caring, nothing seems like too much trouble. The home is clean and there is evidence of money being spent to improve the home. The food is home cooked, no pre-packed meals here. The residents are encouraged to play activities,
almost daily which is great for morale and exercise.
I am pleased our care home is Groby Lodge, and I would not change it. My thanks go to them for providing a safe, warm, fun place to live.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your kind and positive review. We will always strive for the best for our Groby Lodge family.


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Review from Stephanie D (Daughter-in-law of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law has been in Groby Lodge for nearly a year. Our positive first impressions of the care and management were well grounded. So, when my Father-in-law also needed more care, initially for respite, we were keen for him to be admitted so he could be with his wife.
The care is excellent
and all staff are so attentive and make it a happy home. There are appropriate activities offered everyday. I really appreciate the advice offered to us by the team, when we ask for tips and support in how best to respond to changes in my in-laws conditions.
Visitors are always made to feel welcome, and support is offered to the whole family. Groby Lodge deserves it's high rating

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We love having you in-laws with us and be part of our groby lodge family.


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Review from P D (Husband of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of Groby Lodge Care Home for nearly four years.
I can't speak highly enough of the care she has received. From the manager to the cleaner this is an excellent care team applying the highest quality of care 24 hours a day!
I could recommend this care home to everyone, it's
just magic.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your positive review. It's a pleasure having your wife as a member of our Groby Lodge family.


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Review from P S (Nephew of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always show care and compassion in bundles and everybody is always trying to improve things even if it is the merest thing. My aunty has now been here for two years and even though her condition has deteriorated the staff have always treated her with dignity. The only reason I have rated the
activities as I have is that I am never there to see anything but I am sure activities are fine.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

It is a pleasure having your aunt at Groby Lodge as part of "our Groby Lodge Family". Thank you for your review.


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Review from D C (Niece of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at this care home for many months, during this time her care and well-being needs have all been met to a consistently high standard. Her care needs are complex, she requires hoisting and one-to-one feeding, for example, which are all carried out safely and always with kindness
and compassion. The staff all communicate well with me, providing me with medical updates and of any concerns they may have. My aunt is very content in her surroundings and all her physical and emotional needs are met. I have always been very welcomed when I visit by the staff and management.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review, it is a pleasure looking after your aunt.


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Review from Jacqueline M (Sister of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister lives at Groby Lodge. I think she is so very well looked after.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We appreciate your feedback and it is a pleasure looking after your sister.


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Review from Anne H (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum attended Groby Lodge after recently having a stroke and even though she was only there for a short while before she passed away the staff and care they gave our home was amazing.
Staff also were very supportive to us from the minute arrived until the end.
Can't thank them enough.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

It was a pleasure for us all to care for your Mum. Thank you for your kind review.


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Review from Graham P (Nephew of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been here for 2 years.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We appreciate your feedback and it is a pleasure looking after your uncle.


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Review from Joanna B (Daughter of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely impressed with Groby Lodge. All staff are very caring, dedicated, professional, and above all, kind. The home is warm, clean and safe for my mum. The food is amazing and plentiful. I love to see my mum join in with the many and varied activity sessions. Groby Lodge has a friendly and welcoming
atmosphere. I wholeheartedly recommend it to anyone who is placing a loved one into care.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. It is a pleasure having your mum as part of our Groby Lodge Family.


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Review from Lisa W (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and friendly, it's home from home. My mum has settled in well and loves it. Staff are very good with the residents and family. I would definitely recommend it.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for you lovely review, it is a pleasure to have your mum as part of our Groby Lodge Family.


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Review from P S (Relative of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my relative once or more a week. All staff inviting and pleasant, very welcoming, never rushed all residents seem very happy.
There is always a very homely feel. The staff are accommodating with visitors and residents known by names.
Food and drinks always available. My relatives room and
communal areas are warm and spotless. All round faultless.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you from all the team at Groby Lodge for your lovely review. We take pride in providing good quality care to all our family at Groby Lodge and will continue to do this for your loved one.


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Review from Urszula P (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Groby Lodge after spending 2 months in hospital. He was on end-of-life care. The staff were brilliant. So caring and attended to his needs with compassion. We were confident that he was safe in their care. They kept us informed and he was treated with dignity.
Thank you to all
the lovely staff.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review, it was a pleasure caring for your father.


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Review from Maggie S (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last 4 weeks of his life at Groby Lodge. He was safe, comfortable, clean and cared for with such kindness and dignity. The staff were so lovely and treated me, my sisters and my mum so nicely. We couldn't have wished for any better. My dad was happy there. Thank you Groby Lodge.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for taking the time to write this lovely review.


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Review from Paolo G (Son of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away on 18th August 2023 under the care of the manager and her team at Groby Lodge. He was given the best care possible throughout his stay. Not only was kindness and empathy given to my father, but it was extended to me and my family upon each visit. The home has undergone a refurbishment
programme and, during this time, the cleanliness and tidiness has been maintained to a high standard. The home is always warm and welcoming and there has always been a nice smell of cooking and baking, Sunday roast being a favourite. Groby Lodge is a real home from home and me and my family regard it as excellent!

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. It was a pleasure caring for your father and he is very much missed by everyone at Groby Lodge.


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Review from Patrizia L (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for at this lovely care home. He was looked upon as a family member, all carers looked after him so well it was lovely to see this. We got to know all the staff and residents over the period of 10 months. The management was very approachable and caring, they are doing a great job of
refurbishing and modernising the home which is great to see. Thank you for all you did for our dad, we will be forever grateful! Thank you.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We have the fondest of memories of your dad and we all miss him dearly.


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Review from D B (Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. Staff are helpful and friendly. My room is nice, but wish it was bigger. I have my own bathroom/toilet. Food and drink is very good, I have big portions and I love the puddings. I have been here a year in September. Staff take me out. I love it. Staff cut my hair how I want it.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Hi, thank you for your review. We are pleased you like living at Groby Lodge.


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Review from Lucy L (Granddaughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is by far the most amazing care home. It is evident that all the carers are very dedicated and kind. I am so happy my grandad is here, everyone is lovely and welcoming every time I visit. Thank you for everything you do, it means a lot.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you from all the team at Groby Lodge for your lovely feedback. We take pride in providing good quality care to all our family at Groby Lodge and will continue to do this for your loved one.


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Review from A P (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new owners have taken over the care has massively improved. From the cleanliness, decor and care given. I know Mum is in very good hands with the care provided, thank you to the manager and the team.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review. We love looking after your mum; she is part of our family at Groby Lodge.


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Review from Barbara M (Cousin of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are welcoming and helpful to visitors. Senior managers are available up until early evening. All service users utilise the lounge and dining room during the day and early evenings. Comfort blankets are provided. Tea and juice are provided on regular bases as well as snacks. Very "homely" feel
to the building, freshly decorated, comfortable and clean.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review. It's a pleasure looking after your loved one.


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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Groby Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Groby Lodge is calculated as follows: ( (173 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 193 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Groby Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sandra

Sandra Green

Job Title: Registered Manager/Nominated Individual

Joined: 2022

Sandra is a highly skilled professional known for her unwavering commitment to enhancing the lives of residents. Sandra has a wealth of experience in the health and social care sector, and she combines her expertise with empathy to create a nurturing and safe environment. Sandra also actively engages with families, keeping them informed and involved in their loved ones' care, reinforcing a community spirit within the home.
Sandra truly has transformed Groby Lodge into a family home, filled with love, care, compassion and friendship.


Frequently Asked Questions about Groby Lodge

What types of Care is Groby Lodge registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Groby Lodge provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Groby Lodge have?

There are 12 Single Rooms.

What are the Facilities & Services at Groby Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Groby Lodge to the centre of Leicester?

2.0 mile(s) as the crow flies, distance by road may be significantly further.