Groby Lodge

452 Groby Road, Leicester LE3 9QB
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9.9 33 Reviews
  • Groby Lodge, Leicester
The dedicated staff team at Groby Lodge provide high-quality, person centred care to all their residents.

Groby Lodge provides its residents with a secure, relaxed and homely environment in which their care, well-being and comfort are of prime importance. Groby Lodge's commitment is to enhance the individual's quality of life by preserving dignity, privacy, nurturing and respecting the individual's preferences.

There are regular visits from related health professionals and therapists. Groby Lodge promotes and embraces partnership working with professionals and families to achieve the best care possible for their residents.

Groby Lodge has been thoughtfully refurbished by the new owners to provide a comfortable and homely living experience and offers short and long-term residential care.

If you are looking for compassionate and considerate care in a homely environment Groby Lodge is the place.

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Care Provided by Groby Lodge

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Synergy Leicester Support Ltd
  • Person in charge
  • Sandra Green (Registered Manager)
  • Admission Criteria
    • Local Authority Referrals, Private Funders, NHS Referrals
    • Ages 18+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1970
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Groby Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,250
    • Self-Funded Residential Dementia Care £1,048 – £1,250
    • RESPITE Self-Funded Residential Care £1,050 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,250

  • Inclusive of all charges- excludes charges charged by external professionals i.e. hairdressers, chiropodist. Excludes additional 1 to 1 hours
  • (these prices are only a guideline, please contact Groby Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families and friends of residents are welcome to visit at all times.


  • Parking

  • On site car parking for 6 cars


Groby Lodge Reviews (33)

Total of 33, showing 21-33
9.9

Groby Lodge has a Review Score of 9.9 (9.876) out of 10, based on 17 reviews in the last 2 years. Over all time Groby Lodge has 33 reviews.

Overall Experience

  • 29
  • 3
  • 1
  • 0
  • 0

Date Published

33
7
10
17
16

Review from Donna C (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that how the new owners have completely 100% made this care home better. I can't thank the staff and the manager, enough. No more sleepless nights for me or my dad. I am absolutely elated to see my dad so happy and contented. Dementia is so cruel and heartbreaking and to have trust with
people that are taking care of your loved ones, is everything. Kindness, compassion and understanding and from the bottom of my heart I can't thank you enough.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We will always do our very best for your dad. It is a pleasure caring for him.


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Review from Nicole B (Great-granddaughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I sometimes visit my great-grandma in the home and the carers and quality of care seem amazing. I wouldn't choose a different home for her.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your positive review. It is a pleasure looking after your Great- Grandma.


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Review from Fiona F (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Groby Lodge have been amazing. They have really got to know my Mum over the last two weeks and genuinely have her best interests at heart. The person-centred care they provide for all their service users is so lovely to see, and Mum, despite really not wanting to go to a care home, has
settled in so well and really seems to enjoy being there. I am so grateful to the staff for looking after Mum so well and being so kind, compassionate and caring to service users and visitors alike.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review; it is a pleasure looking after your mum.


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Review from A R (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad receives is exemplary. He has advanced dementia and requires a high level of care. The standard of care he receives is excellent and the carers are friendly and approachable, nothing is too much trouble. The carers are consistent which allows them to develop a relationship with
the residents. The atmosphere is friendly and homely.
The new owners are excellent and have invested in upgrading the home in terms of the environment and technology. The residents are very happy and I could not ask for anything better for my dad.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review, it is a pleasure looking after your dad.


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Review from P P (Son of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Groby Lodge really try hard to help all the residents. They were really helpful and considerate to my mother while she was there over the three-year period. The food was good and all the staff were caring and attentive.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review, it was a pleasure caring for your mum.


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Review from Corrinne B (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home was only taken over on April 1st 2022. On my first visit, it looked very uncared for. We were given assurance that this would be upgraded. So far, everything we were told from bedrooms, kitchens, floors etc have been upgraded to a good standard. I am delighted with all the carers and staff.
My mother is happy, as are all residents in this home. I cannot praise this home enough.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review, this is very much appreciated and we will continue to improve the facilities.


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Review from M P (Husband of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife was taken into care following an epileptic seizure, the staff and management have been wonderful, helping her in every way.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review, it is pleasure looking after your loved one.


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Review from Rebecca T (Friend of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has improved so much since the new owners took over. The care the residents receive is now amazing, all residents seem a lot happier. The building is looking so much better now. The new owners have invested a lot of time and money into getting the place back up to a good standard! I'm so impressed
by the improvement and it shows in the residents' smiles

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review, we will continue to invest in our home and the staff team to ensure we provide the very best of care to your loved ones.


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Review from J B (Friend of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the carers absolutely brilliant. So kind and couldn't do enough for my friend's family and us. The manager was one of the best we ever met, kept us well informed. There are not enough words to express how good the carers were to us all.

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Review from Natalie G (Niece of Resident) published on 13 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting Groby Lodge care home before my auntie became a resident, all staff were welcoming, kind and happy to help. There was an instant feeling of home and this continued once my auntie became a resident. Each staff member provided a high quality of care along with making it a happy place to
be. Each staff member were always approachable and happy to help when needed and would always listen and provide emotional support when my auntie or myself needed it.
I genuinely can't thank the home manager and staff enough for the care they provided for my auntie. From the day my auntie became a resident, the relief that she was safe and had continuous care was instant as the staff filled me with trust as they were caring, compassionate and most of all, my auntie was happy and settled with them. Thank you all for caring for my auntie.

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Review from Eileen H (Niece of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my aunt went into the home they were very caring and welcomed all the family when we visited. Also, they looked after her very well and attended to all her needs. It gave us peace of mind as she was unsafe on her own.

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Review from C L (Granddaughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been here for over 2 years. The staff treat him like they would a member of their own family. At times when my relative is unwell, the staff are quick to notice this and act accordingly. Any feedback about improvements that can be made are always listened to by staff and they work with
us to make his care the best that it can be. It is reassuring for us to know that he is so well loved and cared for when we are not there.e The ratio of staff to residents is excellent.

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Review from Charlotte R (Granddaughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers here at Groby Lodge are exceptional at their jobs, without fail they give their all to each resident living here. Before my grandma came here the idea of her going to a care home devastated me, however since Grandma has been living here I've seen such an improvement. She is happy,
safe and healthy. This is due to the fact the girls here care for her as if she's their own family. The residents here are treated as individuals and are always given that important 1 to 1 contact. They are all lovely ladies who work here and I believe the home is as nice as it is because of them.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Groby Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Groby Lodge is calculated as follows: ( (173 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 193 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Groby Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sandra

Sandra Green

Job Title: Registered Manager/Nominated Individual

Joined: 2022

Sandra is a highly skilled professional known for her unwavering commitment to enhancing the lives of residents. Sandra has a wealth of experience in the health and social care sector, and she combines her expertise with empathy to create a nurturing and safe environment. Sandra also actively engages with families, keeping them informed and involved in their loved ones' care, reinforcing a community spirit within the home.
Sandra truly has transformed Groby Lodge into a family home, filled with love, care, compassion and friendship.