Meadow's Court

Old Church Street, Aylestone, Leicester LE2 8ND
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9.6 69 Reviews
  • Meadow's Court, Leicester
Meadow’s Court is a luxurious care home, which aims to provide the highest standards of professional care and comfort in a warm, friendly and homely environment. A non-institutional high quality home from home.

Located in Aylestone, Leicester, the home is well situated for residents to take advantage of the local amenities.

The home has a range of facilities for residents including Dementia - Friendly décor and furniture, sensory garden with bird aviary, hair and beauty room, an innovative sensory room, activities room and much more.

There is a dedicated social activities coordinator in the home who provides a range of entertaining activities and organises trips throughout the year utilising the luxury mini bus.

Hicare understands that each individual has different needs and that’s why Meadow's Court provide person centred care to support and care for each individual as required. Fully trained and carefully selected staff encourage residents to retain their own independence and are on hand to support.

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Care Provided by Meadow's Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Baljinder Kaur (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Meadow's Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,325
    • Self-Funded Residential Dementia Care £1,325 – £1,325
    • RESPITE Self-Funded Residential Care £1,325 – £1,325
    • RESPITE Self-Funded Residential Dementia Care £1,325 – £1,325
  • (these prices are only a guideline, please contact Meadow's Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Meadow's Court Reviews (69)

Total of 69, showing 21-40
9.6

Meadow's Court has a Review Score of 9.6 (9.567) out of 10, based on 26 reviews in the last 2 years. Over all time Meadow's Court has 69 reviews.

Overall Experience

  • 37
  • 27
  • 3
  • 2
  • 0

Date Published

69
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22
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43

Review from L S (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is very happy with the care he's receiving. The staff are very friendly, the lounge could do with being a bit bigger as it tends to get full very quickly. I would like my dad to have showers/shaves a little more often, but I know he refuses sometimes. The senior carer is a godsend to me keeping
me informed about Dad. On the whole, I am happy with the care my dad gets.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's Court

Thank you for taking the time to share your thoughts about the care your dad is receiving at our home. We are pleased to hear that he is happy and that you find our staff friendly and supportive. We appreciate your feedback regarding the size of the lounge. We understand the importance of a comfortable and spacious environment. Regarding your dad's showers and shaves, we respect his personal choices but will continue to encourage him gently to ensure his comfort and hygiene. We are glad to hear that our senior carer has been a valuable support in keeping you informed about your dad's well-being. Your satisfaction and your dad's happiness are very important to us. Thank you again for your feedback and for trusting us with your dad's care.


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Review from D K (Friend of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see a friend and it was very easy to get there and the staff were very friendly and helpful to us all. Then we sat with him and he had his lunch, then we went to the lounge and we watched TV. Then we left to come back home.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's Court

Thank you for your positive review of our home. We are glad you found it easy to get here and enjoyed your time with us. We appreciate your kind words about our staff and facilities. Looking forward to welcoming you back soon!


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Review from M J (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of our family wish to extend our heartfelt gratitude to the manager and particularly the staff involved in the direct care of my father in the last month of his life. The staff were very caring, dedicated and compassionate. They were also very helpful to family members and myself when we had any
queries.
The level of dedication shown by the staff was touching to witness.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's Court

Thank you for taking the time to review our home. It is wonderful to hear about your experience with our home and the compassion you received from our staff. We aim to be there not only for our residents but also for their loved ones as we understand the difficulties they face through this challenging time, so to hear this from yourself shows that we are achieving this.


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Review from S M (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are very friendly and hardworking. Nothing is too much trouble, they are very kind to the residents. They know everyone by name and take a genuine interest in the residents and their families. It was lovely to see how they helped my mum get ready for her granddaughter’s wedding, which
was the talk of the town! She got her hair & nails done and the staff helped her to get ready for the big day.
Management has been helpful in resolving any questions regarding Mum’s care and keeps me informed of any medical issues etc.
The food is good and freshly prepared on site and my mum loves it. She took a few months to settle, having lived independently until January this year but is now really starting to thrive - physically she is stronger and her quality of life is better.
If we’ve had any questions, these have been dealt with promptly and efficiently.
Best of all, I know that Mum is safe here so I don’t need to worry about her - I know that I will be contacted should there be any problems.

Reply from Alpesh Patel, Director at Meadow's Court

Thank you for taking the time to review our home. It was an honour to play a small part in such a special day for all of your family, to see how happy your mum was certainly made our day. We understand transitioning into care can be difficult not only for our residents but for their loved ones also and we are always on hand to make this process easier for all. Our staff are on hand 24/7 to answer any questions no matter how big or small they may be and your review has shown us that this is the case.


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Review from Ashwin P (Son of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into the care home about seven months ago, a transfer from the hospital.
It was a very worrying time for the family.
The staff have been amazing and have made my dad comfortable; he has settled in well.
I must mention the kitchen staff are great, as they manage to make his favourite
food.
Recently his bedroom has been redecorated and is looking great.
I thank all the management, seniors and carers for dealing with my responses promptly.

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Review from L M (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Meadows Court for a few months, great experience, staff and management is really nice. The place is very clean and tidy, so many different activities are done with residents. Thank you everyone.

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Review from Hayley L (Daughter-in-law of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not a pleasant thing to be putting a relative into care but the staff here were fantastic. They were on the ball and the level of service was second to none. The home was spotless and the food was excellent. Thank you to all staff and the adult social care manager who we dealt with.

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Review from H C (Granddaughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We visited my grandmother today. One of our members of staff was truly fantastic. He was very caring, very attentive and highly motivated! We felt that our grandmother was in good hands with him.
Not to distract from other staff, they were lovely too!

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Review from Julie H (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I find this place unacceptable, sheets are dirty, commode hardly ever clean except if I ask them to. Very often when I visit the bed alarm is not on the bed. I had to clean her up as she had an accident in her pants, her bottom was so sore it was bleeding and when I asked them about it they said the
doctor had been two days before and was sending a prescription and still hadn't received it so just left it. Appalling!

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Review from Jane K (Sister of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I want to say how well all staff and management have looked after my brother, over the last few months. They have all shown compassion and care not only to him, but to our family who live quite a way from Leicester, but have always been able to call for updates and whoever picks up the phone is friendly,
courteous and helpful.
Sadly my brother passed away yesterday with his daughter by his side (as she had been for several days). Everyone looked after him and her so well, especially one staff member and we thank her and all staff for everything they have done.

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Review from Stuart H (Relative of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to commend the management and staff at Meadows Court recently in the way in which they've helped out in allowing us extra access to our relative, in order to discuss a situation concerning their current life situation. Our family are eternally grateful.

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Review from R S (Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy living here, I have never found such a place before. I am very grateful to all the staff and anyone who served me.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare Ltd, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from Brian W (Father of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Fantastic stay. Everything I expect. Staff are brilliant.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare Ltd, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from S B (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for six days so she is still settling in. So far, I cannot fault the home or the staff - well done.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare Ltd, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from L M (Resident) assisted by family/friend published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at Meadow's Court - it feels like home. The food here is lovely and varies a lot. The staff are friendly and very helpful. They are always there if you need a chat.

Reply from Victoria P, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare Ltd, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from J B (Resident) assisted by family/friend published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Meadows Court for respite care and made the decision to stay. I enjoy living here and spending lots of time doing the activities. The food is lovely. You can always have fun with the staff and they never mind helping with whatever you need.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare Ltd, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from A H (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been a resident at Meadow's Court for 7 months having transferred from another care home due to a decline in her health. Since arriving she has been much happier in mood. She is allowed to move around freely and interacts with other residents and staff. Staff are pleasant and engage with residents.
Mum can often be found enjoying a cup of tea with staff when they are sitting doing paperwork. Mum can sometimes be difficult due to her dementia, but staff manage her behaviour well and avoid conflict. She can often be found roaming the corridors, engaging with staff who are always pleasant.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us.


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Review from Stephen K (Son of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last six years since my mother has been in care here, I have enjoyed a nice time when I visited my mother. All of the staff from management to care staff and catering and domestic staff, have been very helpful, friendly and caring.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, please do not hesitate to contact us on 08000 27 50 44.


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Review from W F (Son of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. The staff are all friendly and go that extra mile in caring for the residents. A good selection of activities are arranged throughout the year. This home is kept very clean and secure.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, please do not hesitate to contact us on 08000 27 50 44.


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Review from Rita R (Daughter of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall quality of Meadow's Court is excellent. My mother loves being in this home. Prior to arriving at Meadow's Court, she was not eating. Within 2 days she was eating more than I saw her eating for the last 6 months. The staff and care given are excellent. The overall feeling in Meadow's Court
is very welcoming. The management does a great job in making this care home what it is today.

Reply from Victoria, Admin at Meadow's Court

Thank you for your review of our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, please do not hesitate to contact us on 08000 27 50 44.


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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Meadow's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Meadow's Court is calculated as follows: ( (207 Excellents x 5) + (69 Goods x 4) + (25 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 305 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow's Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Baljinder

Baljinder Kaur

Job Title: Registered Manager

Joined: 2022

My name is Baljinder Kaur and I’ve been a registered manager at Meadows Court Care Home since January 2023. I am a very motivated, hardworking, reliable, honest, loyal person and a fast learner who can work well within a team or individually using my own initiative.


I am a professional who has successfully finished under graduation degree gaining a BA (Hons), NVQ 2 and 3 in Health Social Care with over 10 years’ experience. I am also currently doing a B.Sc in health and social care 3rd year (part-time on hold at the moment) whilst successful in my current employment as a Home Manager and fluent speaker in English, Hindi and Punjabi. I have good health and social care experience and transferable leadership and management skills to work flexibly in any environment.


My self-sufficiency and motivation always have led me to where I am, also I am not apprehensive about new challenges to achieve any opportunities undertaken.
I am passionate and have always enjoyed working with older people and I have a wealth of experience, knowledge and skill from my past roles. In my current role as home manager, I have already built up a good effective working relationship with staff, service users and their families. I can lead, motivate, supervise, support and assist the team to carry out their job roles to the best of their abilities. I can carry out full assessments and risk assessments on new and current service users. I have a good understanding of End-of-life care, Mental Health, MCA, Best interest decisions, Safeguarding, Notifications, Khloe’s, the Recruitment process, Challenging behaviour and Dementia. I have excellent knowledge on day to day-to-day operations of residential homes and the various audits that need to be carried out to ensure safety and effectiveness.


I can also work alongside professionals such as the Care Quality Commission and local authorities. I have worked my way from Care Assistant to senior care assistant, deputy manager and Home Manager. Having worked at every level has ensured I have a greater understanding of person-centred care and care planning. I am also trained in the safe handling of medication, safeguarding, moving and handling, care planning and many other trainings. I am very confident in liaising with GPs and all healthcare professionals. I am now looking to bring my wealth of experience and knowledge to my current position. I have a positive attitude and strive to promote all service users' safety, health well-being and staff independence, by encouraging them to fulfil their potential for their job role, my management approach is firm but fair.