Meadow's Court has a Review Score of 9.6 (9.567) out of 10, based on 26 reviews in the last 2 years. Over all time Meadow's Court has 69 reviews.
Review from Louise M (Granddaughter of Resident) published on 18 May 2018
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Overall Experience
5.0 out of 5
The team at Meadows Court couldn’t have been more accommodating and helped to make her party a truly memorable occasion.
We would like to thank all of you for being wonderful
Thank you for your kindness and lovely care shown to Granny. It means a great deal to all of us.
Reply from Victoria, Admin at Meadow's Court
Thank you for your review about our home and services. We are pleased to hear about your positive experiences and appreciate all your feedback. At Hicare, we strive to achieve the highest standards of care and comfort. If you have any further comments, do not hesitate to contact us on 08000 27 50 44.
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Review from Paul R (Son of Resident) published on 9 October 2017
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4.0 out of 5
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Review from J H (Daughter of Resident) published on 6 September 2017
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5.0 out of 5
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Review from Julie M (Friend of Resident) published on 22 August 2017
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5.0 out of 5
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Review from John T (Son-in-law of Resident) published on 22 August 2017
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5.0 out of 5
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Review from Lisa M (Daughter of Resident) published on 22 August 2017
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4.0 out of 5
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Review from L M (Grandson of Resident) published on 21 August 2017
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4.0 out of 5
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Review from William H (Grandson of Resident) published on 21 August 2017
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5.0 out of 5
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Review from J CC (Daughter of Resident) published on 6 June 2017
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4.0 out of 5
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Review from V S (Niece of Resident) published on 6 June 2017
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4.0 out of 5
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Review from Barry C (Son-in-law of Resident) published on 6 June 2017
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4.0 out of 5
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Review from S S (Daughter of Resident) published on 7 February 2017
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5.0 out of 5
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Review from Sue M (Daughter of Resident) published on 2 February 2017
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4.0 out of 5
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Review from Laura L (Granddaughter of Resident) published on 16 January 2017
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4.0 out of 5
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Review from Ron T (Husband of Resident) published on 11 January 2017
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3.0 out of 5
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Review from Linda J (Niece of Resident) published on 10 January 2017
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4.0 out of 5
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Review from Ruth P (Sister of Resident) published on 10 January 2017
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4.0 out of 5
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Review from Sarah S (Granddaughter of Resident) published on 10 January 2017
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4.0 out of 5
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Review from Bob B (Son of Resident) published on 10 January 2017
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4.0 out of 5
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Review from Anne H (Sister of Resident) published on 9 January 2017
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5.0 out of 5
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The Review Score of 9.6 (9.567) out of 10 for Meadow's Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.567 for Meadow's Court is calculated as follows: ( (207 Excellents x 5) + (69 Goods x 4) + (25 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 305 Ratings = 4.567
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Meadow's Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Nov 2023
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Job Title: Registered Manager
Joined: 2022
My name is Baljinder Kaur and I’ve been a registered manager at Meadows Court Care Home since January 2023. I am a very motivated, hardworking, reliable, honest, loyal person and a fast learner who can work well within a team or individually using my own initiative.
I am a professional who has successfully finished under graduation degree gaining a BA (Hons), NVQ 2 and 3 in Health Social Care with over 10 years’ experience. I am also currently doing a B.Sc in health and social care 3rd year (part-time on hold at the moment) whilst successful in my current employment as a Home Manager and fluent speaker in English, Hindi and Punjabi. I have good health and social care experience and transferable leadership and management skills to work flexibly in any environment.
My self-sufficiency and motivation always have led me to where I am, also I am not apprehensive about new challenges to achieve any opportunities undertaken.
I am passionate and have always enjoyed working with older people and I have a wealth of experience, knowledge and skill from my past roles. In my current role as home manager, I have already built up a good effective working relationship with staff, service users and their families. I can lead, motivate, supervise, support and assist the team to carry out their job roles to the best of their abilities. I can carry out full assessments and risk assessments on new and current service users. I have a good understanding of End-of-life care, Mental Health, MCA, Best interest decisions, Safeguarding, Notifications, Khloe’s, the Recruitment process, Challenging behaviour and Dementia. I have excellent knowledge on day to day-to-day operations of residential homes and the various audits that need to be carried out to ensure safety and effectiveness.
I can also work alongside professionals such as the Care Quality Commission and local authorities. I have worked my way from Care Assistant to senior care assistant, deputy manager and Home Manager. Having worked at every level has ensured I have a greater understanding of person-centred care and care planning. I am also trained in the safe handling of medication, safeguarding, moving and handling, care planning and many other trainings. I am very confident in liaising with GPs and all healthcare professionals. I am now looking to bring my wealth of experience and knowledge to my current position. I have a positive attitude and strive to promote all service users' safety, health well-being and staff independence, by encouraging them to fulfil their potential for their job role, my management approach is firm but fair.
