Pine View Care Homes

418 - 420 Hinckley Road, Leicester LE3 0WA
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8.3 4 Reviews
  • Pine View Care Homes, Leicester
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Care Provided by Pine View Care Homes

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 12 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Pineview Healthcare Ltd
  • Person in charge
  • Clare Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (6)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting, however, please avoid meal times as these are as important as medical rounds


  • Parking

  • On site car parking for 4 cars


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Pine View Care Homes Reviews (4)

8.3

Pine View Care Homes has a Review Score of 8.3 (8.250) out of 10, based on 1 reviews in the last 2 years. Over all time Pine View Care Homes has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Martyn J (Son of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home since February 2023 and I can honestly say that the standard of care she is receiving is very good. The manager and staff are very attentive to her needs, the food at the home is also good in fact on my mum's 92nd birthday my wife and sister had a very nice lunch with her
and the home made a birthday cake and jelly and ice cream.
In my opinion and my family, we feel that she is well looked after and is happy and safe in Pine View care home and that is all we asked for.

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Treated with Dignity

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Value for Money

Review from Alison S (Daughter of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here almost a year now and myself and the rest of the family cannot fault the Care Manager and The Pine View team they go above and beyond to make sure my father is happy and comfortable. My father is very happy whenever we visit and even with the passing of his wife they were so
helpful and supportive throughout the whole process.

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Review from C S (Daughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Pine View are very caring, kind and attentive, they communicate with my dad well and always try to promote his independence, especially after a recent hospital admission where he was discharged, to be transferred by a hoist because the hospital did not encourage his mobility whilst he was
in there. Since he has returned staff at the home have prompted and encouraged little bits at a time with his mobility and is now back to his normal baseline. My dad feels safe and loves his room where he has been able to have his family pictures on the wall so he can look at his special memories and enjoys taking part in the daily activities. The relationship between staff and my dad is nice to see which reassures me that he is more than happy with his stay. Thank you.

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Review from Rob M (Son of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Pine View are superb. My late mother was a resident for 5 years and could not have received better care. She had been living alone and was very independent but, when she reached 90 she became unsteady, frequently falling over and hurting herself. When it became apparent that the family
could no longer cope we took her to view a number of care homes and she chose Pine View because she felt it was more homely.
Her health, both physical and mentally, gradually deteriorated and her last 6 months were spent in bed. I was a frequent visitor and was always made welcome and found my mother well cared for. The staff not only cared for my mother they also cared about her and I believe that when she chose Pine View she chose wisely.

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Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Pine View Care Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Pine View Care Homes is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.417 Points relating to the number of positive Reviews for Pine View Care Homes is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4. 1 Positive Reviews ÷ 2.4 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Pine View Care Homes

What types of Care is Pine View Care Homes registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pine View Care Homes provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Pine View Care Homes have?

There are 6 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Pine View Care Homes?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pine View Care Homes to the centre of Leicester?

1.7 mile(s) as the crow flies, distance by road may be significantly further.