A S Care

138 Westcotes Drive, Leicester LE3 0QS
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9.3 11 Reviews
  • A S Care, Leicester
AS Care Residential Home is located in the Western Park area of Leicester. The home is close to the city centre and a short distance for local amenities including the hospital.

AS Care Residential home can offer care for a number of older people and people living with dementia and other physical disabilities. The home has a mixture of shared and single rooms and some with en suite facilities, as well as lounges for residents to see visitors or read.

The home is surrounded by large gardens where residents are invited to help tend to them if they desire as well as offering a daily activities time table with a range of activities to suit a mixture of tastes and physical constraints.

Staff on site prepare fresh and traditional cooked meals and special dietary requirements can be catered for. Staff are professionally trained to provide quality care for residents with all care staff trained to a minimum level NVQ level 2 in health and social care.

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Care Provided by A S Care

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Andrea De Jesus & Andreia Istrate (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for A S Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £845
    • Self-Funded Residential Dementia Care from £845
    • RESPITE Self-Funded Residential Care from £845
    • RESPITE Self-Funded Residential Dementia Care from £845
  • (these prices are only a guideline, please contact A S Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking available


A S Care Reviews (11)

9.3

A S Care has a Review Score of 9.3 (9.257) out of 10, based on 6 reviews in the last 2 years. Over all time A S Care has 11 reviews.

Overall Experience

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  • 4
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Date Published

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4
6
5

Review from M C (Niece of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Step Aunt has been with A S Care Home for 18 months and on every visit I have found the atmosphere welcoming and the residents relaxed or engaged in activities. My experience has been of hard-working staff efficient and professional management understanding kindness and care of the residents.

Reply from Andrea, Registered Manager at A S Care

Thank you for your kind words and welcoming comments about AS Care.


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Review from E L (Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at this home are absolutely amazing. They all care genuinely and are very smiley.

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Review from Sandra W (Wife of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bit reluctant to give my view on my husband's holiday at A S Care as we may not be able to get him in as they will be full!
We grew up in old buildings so feel more at ease in a place that doesn't look like a magazine photo. My husband asked the activities coordinator for a newspaper. Something he
doesn't do at home! She found him one.

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Review from D P (Daughter-in-law of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last nine years A S care has looked after Mum.
We as a family chose this home for its commitment to its residents. It was obvious from the beginning how much staff had respect for residents' wellbeing, dignity and care. It helped that the manager is a long-term member of staff.
Towards the
end of Mum's life, she received care above and beyond what she would have received in a hospital setting and the family were kept informed at all times and not restricted to timed visits. Mum was always clean, tidy and happy and her room was tailored with her belongings - a home from home. Well done A S Care.

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Review from Tracey J (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always very welcoming, and friendly and made you feel at home. My father’s stay and his care was always 100%, and the staff always went above and beyond, which made me feel happy that he was in good hands, all he ever said when I visited was that he was more than happy with everything
other than not having his freedom.

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Review from Ruth R (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has spent 11 weeks in the care home. She has been looked after. The staff are always polite and friendly and will always go above and beyond to help. There are limited activities, and the able-bodied residents could be taken out, which would be better to help. Keep them in touch with reality
and the world. They are inside a lot;l however, there is a beautiful garden. The care coordination is amazing for activities.

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Review from M K (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff helpful and friendly. My mum is always treated with respect and I never feel her safety is compromised. I know improvements to activities are being developed. It's a home that looks into the needs of the individuals and the group.

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Review from J G (Sister of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything excellent.

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Review from B B (Sister of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit once a week and the staff are vigilant in testing visitors for covid-19. They are friendly and look after the clients excellently. The home is clean and the food is good.

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Review from M D (Grandson of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma is fairly new to the home. All the staff have been very friendly and helpful and take good care of my grandma.

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Review from H C (Sister of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is looked after very well. I do wish the carers would have name badges as most residents have not got memories.

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Current Review Score: 9.3 (9.257)

Overview of Review Score

The Review Score of 9.3 (9.257) out of 10 for A S Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.657 for A S Care is calculated as follows: ( (50 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 70 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for A S Care is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about A S Care

What types of Care is A S Care registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does A S Care provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does A S Care have?

There are 13 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at A S Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is A S Care to the centre of Leicester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.