Thurn Court

Thurncourt Road, Thurnby Lodge, Leicester LE5 2NG
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9.9 41 Reviews
  • Thurn Court, Leicester
This purpose-built care home allows maximum ease of access and comfort for all residents. Specialising in residential, dementia and respite care to name a few.

Thurncourt is situated in a quiet residential area. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. The home's location enables residents to maintain independence and enjoy being part of the local community if they so wish.

The Home has two lounges, light and modern dining room and bathrooms designed for easy access. Car parking facilities for visiting family and friends as well as a large surrounding garden for residents to enjoy. Regular supervised entertainment and activities either as a group or on a one-to-one basis if needed.

One of the main objectives at Thurncourt is to provide a caring, safe, and homely environment where residents can feel comfortable, happy, and secure. Operated according to clear policies and procedures designed to produce a high-quality service. This is measured by the satisfaction of residents.

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Care Provided by Thurn Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mary Mika (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Thurn Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,065 – £1,200
    • Self-Funded Residential Dementia Care £1,064 – £1,200
    • RESPITE Self-Funded Residential Care £1,064 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,064 – £1,200

  • Fees are charged according to the needs of the individual, every person is different
  • (these prices are only a guideline, please contact Thurn Court to find out the exact price for your requirements)

Facilities

  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Thurn Court Reviews (41)

Total of 41, showing 1-20
9.9

Thurn Court has a Review Score of 9.9 (9.873) out of 10, based on 15 reviews in the last 2 years. Over all time Thurn Court has 41 reviews.

Overall Experience

  • 29
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Date Published

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Review from Clare W (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at the home for three years with dementia, he is looked after to the best standards, he is clean, well-fed and warm and safe, the staff are brilliant, all warm and welcoming, they all work so hard and are so caring. Couldnt wish for a better home for Dad.

Reply from Mary Mika, Manager at Thurn Court

Thank you for your lovely message, I am happy that we are supporting your Dad in the best way possible and you are happy with the care we are providing. Thank you.


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Review from Patricia Mary G (Brother-in-law of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thurn Court have looked after my brother-in-law since June last year until his passing on Saturday 25th January 2025.
We have been extremely happy with the care and understanding of my brother-in-law's needs since we placed him into their care.
The whole staff team, starting with the Manager, careers,
all the way down to the housekeeping, and cleaning staff, and a special mention to the Activities Co-ordinator who always invited us to join in their daily activities, wherever possible or attend their events laid on for the service users. There are very many dedicated staff looking after our families, and far too many to mention.
We as a family, have felt very confident that our brother was looked after with love and care during his stay at Thurn Court and offered exactly the care we could no longer offer at home.
We would like to take this opportunity to say thank you sincerely for your dedication to our brother.
I would have no hesitation in recommending your home.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for the lovely review. I am happy that we are looked after your brother-in-law well and gave all the best care we can possibly give in a person-centred way.


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Review from David G (Brother of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to any person who liked the comforts of a homely environment. All the staff are professional in their working positions. They are friendly and caring and go the extra mile to make it clean and comfortable to all the residents welfare needs.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for the review. I am happy that the team continue to support everyone in a person-centered way.


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Review from N P (Husband of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my wife was only in the care home for a matter of 9 weeks on end of life, myself and my family could not have wished for a better place to be cared for. The staff from management to administration to carers, catering, cleaners everybody took the utmost care of my wife. The doctor was very straightforward
in her dealings with my wife which we really appreciated, no beating about the bush always straight honest answers.
The young carer who looked after us whilst we sat with my wife's final hours and arranged everything when she passed did an excellent job and was very very professional.
We as a family cannot thank the whole of the staff enough and would without hesitation recommend this lovely home
THANKS ONCE AGAIN.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for you beautiful review. I am very happy to know that we provided the best care we could to your loved one and we made a difference during the most difficult time. Please feel free to come by for a coffee when you get a chance.


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Review from Stephen P (Son of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all really helpful, friendly and really care for the residents. They do a great job and are a credit.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for your wonderful feedback. I am glad that you are happy with the care and support we are providing.


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Review from G K (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had my mother in respite at Thurn Court. I needed a break. The staff at Thurn Court were so lovely that my mum did not even miss me. In fact they managed to get her to take her medication and eat more food than she does at home. She was a lot easier to handle after her stay. The staff must
have had a magic touch with her. I would recommend them to anyone. Five stars is not enough.

Reply from Mary Mika, Manager at Thurn Court

This was such a lovely review to receive and the staff are very appreciative. We try so hard to make sure our residents are safe, comfortable and well cared for in a person-centred way. Mum is a lovely lady and a real character, she made a big impression on us in the short time she was with us. She is more than welcome to return to us anytime in the future.


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Review from Harry S (Sister of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were friendy and they gave my sister good care. I was quite happy with the home and would have liked for her to remain there.

Reply from Mary Mika, Manager at Thurn Court

Thank you for your positive feedback. We're glad to hear that our staff provided good care for your sister and that you were happy with our home.


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Review from Rob B (Son of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is at the end of his life but that hasn't stopped him with the support of the amazing staff at Thurn Court helping him manage his conditions with the utmost care, dignity, empathy and laughter as well as tears. Yes, some of the well-used areas of the home could do with a refresh but l know my
Dad is well cared for and even loved by the members of staff. The manager oversees the care with empathy and professionalism and I know will always act in my Dad's best interests.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for your comment, we are happy to know your Dad is being cared for by our lovely staff. With regards to your comment about refreshing the home, this is in hand.


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Review from Marian S (Cousin of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for the excellent care you took of my cousin and your friendliness and approachability.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for taking time to write about our home, we really appreciate it and we are happy that we looked after your cousin in a person-centred way.


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Review from Joan S (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely and has a happy atmosphere.
The residents are well looked after.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much for taking the time to review our services. We really appreciate your support.


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Review from Adrian W (Brother of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident of Thurn Court for the last 5 weeks, since then there has been a marked improvement in his overall well-being. The staff, facilities, and management are excellent and when visiting I am treated well. From my limited knowledge, it seems excellent value for money.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much, we really appreciate your feedback.


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Review from J G (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into Thurn Court, and although it took a while to integrate, the manager and staff were intuitive to her needs and private nature, encouraging her to be with other residents. I was always able to telephone and speak to her during covid. All staff in all departments played their part
in making mum comfortable physically, mentally and socially. Any concerns were promptly reported detailing care given following us and asking my opinion. During my visits, all the staff and management displayed honest care and respect for all residents and excellent coping strategies. The home is well-maintained and clean. Having viewed three others, mum decided that this was the most 'homely' with well-sized comprehensive and comfortable rooms.


Therefore, happy mum, happy me!


Overall I should like to thank all the staff for their kindness and professionalism. Thurn Court is an excellent choice where both residents and families would not be disappointed.


Reply from Mary Mika, Manager at Thurn Court

Thank you very much, we appreciate your comment and hope to maintain the good standard. I am happy we made your mom comfortable and valued.


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Review from S H (Daughter-in-law of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed with the quality of care at Thurn Court. It is a very welcoming place to visit and stay with a homely feel.
My mother-in-law seems very happy and content here and receives wonderful care.
Residents are given the opportunity to take part in a variety of activities to keep
them motivated. This includes bingo, flower arranging, pamper time and crafts. The lifestyle lead is very friendly and always tries to personalise things for residents and gives them 1:1 time to chat too which is lovely.
The manager of the home has been incredibly helpful, giving us lots of time to discuss things and make my mother-in-law's time here as comfortable as possible.
We can't thank you enough, you have helped us to feel much more at ease knowing she is in safe hands.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much, we really appreciate your comment.


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Review from Sharon C (Daughter of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff they look after my dad with so much care. They do their very best to accommodate all his needs and mine is always there for a talk and guidance for my dad. I love the security They have in place it makes me happy knowing my dad is safe. He eats very well at mealtimes and
loves his room.

Reply from Mary Mika, Manager at Thurn Court

Thank you very much. It is very positive feedback and we continue to do our best as a team.


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Review from K H (Relative of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were greatly impressed by the care and helpfulness of all of the staff from the home administrator to the carers visiting and caring for our aunt daily. On occasions, there were minor issues which didn't get relayed to members of the team, mainly because of the time they had. But on the whole, it
was a great experience. The food came out as excellent and the cleanliness and our aunt was sorry to leave. She has settled back at home now. Many thanks.

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Review from C S (Son-in-law of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The family has been very satisfied with the level of staffing and feedback from the resident. Staff at all levels were helpful, accommodating and engaged fully in providing care needed. The care home manages to balance the needs of different individuals in a good way.

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Review from Julie S (Daughter of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very well run by management and staff. My Mum came here for a 6-week stay after coming out of hospital, but there was no room for her to stay permanently, which both Mum and I were disappointed about because Mum had settled and everyone was lovely. Thankfully, a room did become available
so Mum stayed. This was February 2020, just before covid, so I felt so lucky as it was upsetting that I couldn't see Mum but I knew she was comfortable, happy and well looked after. I was very happy with how they dealt with things through covid. Two and a half years ago, my mum came here and we don't have a bad word to say about it. Going on our experience, I would highly recommend Thurncourt care home.

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Review from LISA C (Niece of Resident) published on 19 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not give this care home and all staff enough praise and thanks. There care and love not only for residents but for their families as well. My grandma sadly passed away in there last year after a very long stay. Her care was amazing we couldn't have asked for more from them, her end-of-life care
couldn't have been any better if they tried. My uncle has been in there quite a while now and has nothing but good to say about all staff. He is treated with respect, love and care by all. I would not hesitate to recommend Thurn Court to anyone and I'd even go in there myself. The food is very good with brilliant options. The place is always clean.

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Review from J P (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Busy, clean and cheerful
Organised and reassuring.

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Review from S C (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was placed at Thurn Court residential home in Thurnby Lodge on a therapy lead placement after falling in March 2022 and fracturing her left hip and wrist. From the offset all staff were polite, friendly, professional, kind and helpful. Mum was treated with respect and encouraged to join in
and interact. Her room was clean, pleasant and comfy.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Thurn Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Thurn Court is calculated as follows: ( (155 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 173 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thurn Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Mary

Mary

Job Title: Home Manager

Joined: 2015

Mary is the care Home Manager at Thurncourt, she has been in this post since 2019. Mary completed her Level 5 in Health and Social Care in 2018.


Frequently Asked Questions about Thurn Court

What types of Care is Thurn Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thurn Court provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Thurn Court have?

There are 44 Single Rooms.

What are the Facilities & Services at Thurn Court?

Own Furniture if required, Wheelchair Access, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thurn Court to the centre of Leicester?

3.1 mile(s) as the crow flies, distance by road may be significantly further.