Open visiting hours in place for family and friends, protected mealtimes are promoted to reduce contractor and visiting professionals visits during these periods.
A large gravel car park is provided to the front of the property
Manton Hall has a Review Score of 10 (9.979) out of 10, based on 12 reviews in the last 2 years. Over all time Manton Hall has 30 reviews.
Review from Sandra B (Relative of Resident) published on 18 June 2021
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Reply from Simon Brown, Quality Development Manager at Manton Hall
Thank you for your kind review and for taking the time to write this. It is really appreciated.
The Manton Team
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Review from K B (Wife of Resident) published on 21 May 2020
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Reply from Simon Brown, Operations Development Manager at Manton Hall
Thank you for your review. Family is the heart of Manton Hall, and we thank you for being part of this.
Kindest regards
The Manton Team
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Review from Rita T (Daughter of Resident) published on 6 May 2020
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Reply from Simon Brown, Operations Development Manager at Manton Hall
Thank you for your review. Your feedback is so very much appreciated.
Kind regards
The Manton Team
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Review from Peter K (Son of Resident) published on 6 May 2020
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Reply from Simon Brown, Operations and Development Manager at Manton Hall
Thankyou for your review, your feedback is so valued by us and appreciated.
Kindest regards
The Manton Team
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Review from Jacqueline T (Daughter of Resident) published on 27 April 2020
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Reply from Simon Brown, Operations and Development Manager at Manton Hall
Thank you for your review. We are pleased that you have found the support and services to be of the highest standard. Sincere thanks, The Manton Team.
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Review from Barry T (Son of Resident) published on 20 April 2020
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Reply from Simon Brown, Operations and Development Manager at Manton Hall
Thank you for your review.
We really appreciate your feedback and are pleased you have found the care we provide to be of the highest standard.
Although parts of the home are an older country home, we continue to aim to maintain these areas to the same standard as the newer purpose-built extensions. We will continue to keep updating these areas and ensuring a safe, clean homely environment for all.
With sincere thanks
The Manton Team
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Review from Janice N (Daughter of Resident) published on 17 April 2020
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Reply from Simon Brown, Operations and Development Manager at Manton Hall
Thank you for your review.
Regards,
The Manton Team
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Review from D T (Daughter of Resident) published on 17 April 2020
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Reply from Simon Brown, Operations and Development Manager at Manton Hall
Thank you for your review; it is really appreciated.
The Manton Team
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Review from Nicky L (Daughter of Resident) published on 16 April 2020
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Reply from Simon Brown, Quality Development Manager at Manton Hall
Thank you for your review; it means so much!
The Manton Team.
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Review from Susanna P (Daughter of Resident) published on 2 August 2019
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The Review Score of 10 (9.979) out of 10 for Manton Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.979 for Manton Hall is calculated as follows: ( (139 Excellents x 5) + (3 Goods x 4) ) ÷ 142 Ratings = 4.979
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Manton Hall is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jan 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Operations and Development Manager
Joined: 2019
Hello, I am Simon. I am the operations development manager for foundation care, the company who is proud to own and operate Manton Hall. I am passionate about the people we support and providing a service that we would expect for ourselves and our loved ones.
I have enjoyed a career in social care for 30 years holding senior management roles to director level and lecturing in social care and mental health. My role in the home is overseeing the entire management team acting on behalf of the board of directors. I work within the home on Wednesday and Fridays and welcome the opportunity to meet with you and your family and sincerely welcome you to Manton Hall.
You can contact me through the home’s manager, Gemma or via email.
Job Title: Registered Care Manager
Joined: 2019
Hello, I am Gemma. I am the home manager for Manton Hall. I look forward to introducing myself to you, your family and friends.
Having enjoyed a career in social care for the last decade, I am very passionate about engagement and person-centred support and look forward to working with you to ensure together, we plan your individual support and any goals and
wishes you would like to fulfil.
I look forward to supporting you and welcoming you to our home. You can contact me via email.