Boultham Park House

Rookery Lane, Lincoln LN6 7PH
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9.7 83 Reviews
  • Boultham Park House, Lincoln
Boultham Park House is registered for thirty-five residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day and respite care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyles and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Boultham Park House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Johnson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Boultham Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,010 – £1,150
    • Self-Funded Residential Dementia Care £1,160 – £1,225
    • RESPITE Self-Funded Residential Care £1,090 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,235 – £1,310

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Boultham Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Boultham Park House Reviews (83)

Total of 83, showing 21-40
9.7

Boultham Park House has a Review Score of 9.7 (9.730) out of 10, based on 13 reviews in the last 2 years. Over all time Boultham Park House has 83 reviews.

Overall Experience

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Date Published

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Review from Gillian W (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased by the care being given to my mother.
All the staff are very caring and professional and can’t do enough to make my mum feel comfortable and loved. I appreciate that it has been very difficult in the last year or so but the home has managed so well. Congratulations to everyone
at Boultham Park!

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Review from Sarah T (Daughter of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was booked for a 2-week respite stay to give her the opportunity to socialise and improve her mobility both of which had deteriorated during the pandemic. We were greeted by the Home Manager and her staff who made mum feel very welcome from the outset. Due to current restrictions, I was not
able to see the facilities but there was a very friendly feel to the home as soon as you entered. Unfortunately, she only enjoyed this for 3 nights as she passed away unexpectedly. The staff on duty in the evening was so caring in this difficult situation and the Manager went into the home in order to speak to us. I would highly recommend this home.

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Review from A S (Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely friendly home to stay in they look after me so well. I am on a soft diet and my food is lovely. I love sitting in the different lounges and especially in the lovely garden slept very well and enjoyed waking up to a cup of tea in the morning. Everywhere is so clean, beds changed regularly and
clothes washing is done so well and returned very quickly. Being in the home has made me realise how much the staff have t put up with sometimes. They have to have a lot of patience.

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Review from Tony A (Nephew of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been with Boultham Park House since leaving hospital, whilst he would love to be in his own surroundings, he finds the home welcoming, comfortable and pleasant. The staff have all been amazing and going out of their way to make his life easy and enjoyable. He is happy with his room and
the food is excellent. Friends have been made.
From my perspective, I can relax knowing he is safe and well looked after. Whoever you talk to at the home knows what is happening with him on a day to day basis. Procedures for covid are really good with respect to family visits, which is comforting. As a family, we have been involved with a number of care homes for other family members over the past 10 years. I would not hesitate to say that this home is the best that we have been involved with. A credit to all the staff.

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Review from S R (Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I broke my ankle because I lived alone, I needed a lot of help, so had to come to a care home. I could not have managed without the care and kindness I received here. Thank you.

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Review from A W (Friend of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first unexpected visit to view Boultham Park House to the last visit, I can honestly say the staff were very pleasant and more than welcoming. It was more than obvious their care for residents was unfaltering. The home is clean, safe, comfortable, light and in a good state of decor. There are
plenty of sociable events made available for residents and always a cuppa for visitors. A very good care home form those who need it.

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Review from L P (Sister of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and sweet-smelling. My sister is always clean and comfortable, the staff give her food and drink no matter what time it is. The staff are always helpful and are always smiling and pleased to see you. I have nothing but praise for them.

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Review from Melanie M (Niece of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One big family! That is what it feels like whenever I visit Boultham Park House. All the staff recognise me when I visit and they know who I am visiting, not many places can have that family feel, with finance, kitchen or nursing staff. How lovely that they are there for my family member when I am not!

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Review from L H (Friend of Resident) published on 15 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a friend since she became a resident at Boultham Park House, Lincoln, in November 2017 and during these visits (until Coronavirus at least weekly) I have witnessed the excellent care and support given by all members of the team. Whilst only 1 room has en-suite facilities the building
and gardens are maintained to a very high standard. I have both personal and professional experience of care homes and would not hesitate to recommend this facility, which is truly a 'home from home'.

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Review from P H (Son of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are obviously under pressure in current circumstances. They seem to be coping very well with extra duties, (eg booking visits/sanitising visiting room etc), often whilst using PPE in hot weather. The zero infection rate at Boultham Park is a great achievement.

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Review from L M (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a very pleasant care home. The only issues I have is that Mum is incapable of using a mobile phone, so when I call the home's landline once a week to have a chat with Mum, it is very difficult to achieve this due to staff shortages, phone not working, no internet connection etc. Surely a better
system could be put in place to be able to speak to my mother?

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Review from W W (Friend of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, friendly care home.
The staff are so very kind and patient. The home is very clean. A bonus is that my dog is allowed to visit his "Mam". which is lovely.
We have been able to visit by sitting in the garden - with social distancing and masks.
Thank you!

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Review from Louvain J (Friend of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend and neighbour went to the care home initially for two weeks and liked it so much he decided to stay. When we visit, he always looks clean and well cared for - his only complaint is he is fed too well! A big thank you to all the amazing staff.

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Review from C H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 2-years, we as a family are very pleased with her care. The home has a lovely atmosphere, and all the staff are welcoming and friendly. They have done an excellent job in keeping all the residents safe in this pandemic. Well done.

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Review from Claire S (Granddaughter of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Boultham Park house is a friendly, comfy, clean home. So happy to have found gran her new home where we know she is well looked after.

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Review from A E N (Daughter of Resident) published on 10 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my mother for her birthday on 4th March, she had very recently been in hospital and was frail. Sitting in a new recliner chair, on a pressure relief cushion, her legs raised, ankles less swollen. She was dressed in an outfit I had bought for her to wear for a niece’s wedding back in 2015.
A cotton two-piece with a turquoise tiny flower print. A purchase to ensure she could wear again and again. I was able to sit down on a new low stool with her, head height next to her. The stool was too low for me, having had a hip operation, I asked one of the staff if I could borrow a cushion, she gave me one immediately. I hadn’t realised the staff were about to lead a Residents’ Meeting, coinciding with the monthly Newsletter. They let me stay with Mum, no question of me having to leave. It was very interesting to see and hear the staff lead the meeting, one member of staff only recently joining the team, the residents relaxed and participating. Humour and reciprocation evident.

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Review from D H (Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here over two years now and must say I have been well looked after and know I can talk with someone if I get a bit low or anything is worrying me. As they say, there is no place like home but this is second best for me.

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Review from M F (Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came in with me after I broke my shoulder - I was his carer.
We were allocated a double room and was made very comfortable.
We both get looked after and manage to go on some outings together.
Staff are always very pleasant, even though they have all been doing more than their share
due to illness, both residents and staff were hit badly.

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Review from M M (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all-round care. All staff very helpful, kind and friendly. Will always take time to talk to me and explain how my mother is. Nothing is too much trouble. I feel all my mother's needs are met. I feel very happy and thankful that my mother is very well looked after and could not wish for more
in a care home.

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Review from H S (Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been treated with great friendship and respect since my arrival from everyone and feel almost as though I'm in my own home. Thanks to everyone.

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Boultham Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.730 for Boultham Park House is calculated as follows: ( (116 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 152 Ratings = 4.73

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Boultham Park House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Joanne

Joanne Johnson

Job Title: Home Manager

Joined: 2003

Joanne Johnson is the Home Manager at The Orders of St John Care Home, Boultham Park in Lincoln.


Joanne has worked in the care industry for the last twenty-two years, the last fifteen being with The Orders of St John Care Trust. She began my career initially as a Carer, working both days & nights before then being promoted to Care Leader, which gave Joanne the necessary leadership skills to become Head of Care and more recently Home Manager.


As Joanne has developed personally in each role, that passion has never left her and now as the Home manager, she still gets a real satisfaction from engaging with the Residents and helping where she can.


Since working in the industry, Joanne has achieved NVQ Level 2&3 in Health and Social care, Level 3 in effective Management. Jo is a medication champion for the Trust, and an appointed First Aider, who is working towards her level 5 management award.


In 2016, Joanne was presented with a chairman’s commendation for meritorious service which she is extremely proud of.


Every day is different in the life of the care home, usually very busy, but managed effectively by prioritising tasks. Jo has a very approachable nature and has an open-door policy enabling all colleagues, residents and visitors to feel they are able to talk to her.


Joanne’s passion for care of the elderly developed at a young age, having a close relationship with her Grandparents and taking her Grandfather to visit his friends in a variety of care providers, she soon realised that she wanted to support individuals and make a difference where she could.


When not at work, I enjoy foreign travel, socialising, dining out, reading and spending quality time with my husband Richard and my much-loved dog Ollie.