Boultham Park House

Rookery Lane, Lincoln LN6 7PH
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9.7 83 Reviews
  • Boultham Park House, Lincoln
Boultham Park House is registered for thirty-five residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day and respite care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyles and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Boultham Park House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Johnson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Boultham Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,010 – £1,150
    • Self-Funded Residential Dementia Care £1,160 – £1,225
    • RESPITE Self-Funded Residential Care £1,090 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,235 – £1,310

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Boultham Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Boultham Park House Reviews (83)

Total of 83, showing 41-60
9.7

Boultham Park House has a Review Score of 9.7 (9.730) out of 10, based on 13 reviews in the last 2 years. Over all time Boultham Park House has 83 reviews.

Overall Experience

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  • 23
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Date Published

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Review from P H (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is very good and the staff are dedicated and empathetic. Good activities with visits to the local wildlife park, which was a major exercise well delivered. Work on the festival display was engaging for my mother and productive - really impressed.

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Review from R W (Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here at this care home approximately 6 months and I have always been treated with the greatest respect. I have always found the relationship between staff and patient very friendly.

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Review from Dorothy W (Respite Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After I spent a week in hospital because of all my joints becoming stiff and making my mobility hard work, I was transferred to this home which I've found to be well run, pleasant with caring assistants friendly and helpful. Also, the kitchen staff provide enjoyable food.

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Review from Gwen H (Respite Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring, safe and looked after. I'm only here for one week but should I need care at a later date I will not hesitate to ask you to look after me again.
I couldn't eat or drink when I arrived but within three days, started to feel more like my old self.

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Review from L B (Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This establishment is first class in all respects. I have got first class assurance about the future for me. This is well run and satisfactory.
Thank you.

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Review from P D (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

They provide continuous care with dedicated staff but always look for improvements with experienced staff mentoring recruited staff generally, overall with the care of residents with all 'age' related problems/difficulties.
I'm happy that my mum is getting care from all the lovely staff there!

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Review from R C (Respite Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Other than initial formalities, I was made welcome without undue ceremony.


Food is good, in acceptable helpings, sufficient for sedentary individuals such as myself, well prepared and courteously served.


The general ambience is very good.


Overall; good. Helped by my own improvement in health

and mobility.

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Review from Susan F (Niece of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has received nothing but first-class care at Boultham Park House. He took a while to settle in but the staff have always borne with him and allowed him to find his feet and a routine, make new friends and make the most of the facilities available.


The care home itself is always clean and

tidy, well decorated and my uncle's room is always spotless, with clean towels and bed linen and he is delighted with the meals/food and the laundry service - these never being his favourite tasks at home!


The activities are varied, including music and physical activity and residents are free to join in as they wish. My uncle's health and anxiety problems have vastly improved in his time here and as well as hairdressing, etc, having 'in house' optician, chiropodist, etc, has been a real boon.


All the care staff and management are very professional, friendly, kind and caring. Nothing is too much trouble and I always feel confident that my uncle is in the safest of hands.


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Review from I W (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Boultham Park house is given the top accolade at the award ceremony for all homes in St Johns Trust! Thrilled that the manager and all her amazing team have been recognised for their excellent care and dedication, showing consistently high standards throughout the home. Thank you is sometimes not a
big enough word, but the trophy and recognition from management and peers are richly deserved. Now everyone knows the Manager and her team are "simply the best"!

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Review from John K (Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well cared for during my stay with attentive staff.

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Review from Eileen B (Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the home to be clean. All staff were helpful and I enjoyed the food offered to e. However, I wish my room was bigger and an en-suite.

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Review from Martin L (Resident) published on 8 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and the staff are friendly.

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Review from Julia E (Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic, staff and residents are brilliant. Nothing is a problem. Food is outstanding, anything you wish to have different from the menu can be done. Night team are also fantastic nothing is too much trouble. Facilities and garden are exceptional.

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Review from Debra S (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how much it meant to me that my Mum was happy and cared for in her last year. I was always consulted regarding her wellbeing. The staff are amazing, friendly, helpful. During Mum's passing, I felt like the staff were part of my family, they went above their duty to comfort me and my
mother.

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Review from Carolyn T (Daughter of Resident) published on 11 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Boultham Park House was home to my mum for over 3yrs. My mum suffered with dementia and passed away in June 2018. During this time I always found the home to be clean and comfortable with a good standard of hygiene.
The meals offered were nutritious and well balanced and very well cooked. If mum who
was a poor eater didn’t fancy anything on the menu it was never any trouble to the chefs to prepare her favourite scrambled egg or whatever she fancied that was available.
Visitors are always made welcome and actively encouraged to visit and join in activities and events.
The care given by the staff particularly as mums dementia worsened was amazing. The standard of care and compassion was undoubtedly delivered with professionalism and compassion with mums dignity always respected. The staff not only cared for mum but supported my brother and I.
I would have no hesitation in recommending the care home and can’t thank the manager and her wonderful team enough.

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Review from T C (Son of Resident) published on 28 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has responded really well to the environment at Boultham Park House and made fantastic progress when compared to her arrival after two weeks in hospital.
She is pretty much like the mum I knew before her fall. In fact, the social situation at Boultham Park House has actually improved her general
communication abilities. It is an amazing success story for her and all of you associated with this change, from the medical care to the time found to support her.

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Review from Kevin H (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are genuinely friendly and professional. Support for residents and relatives is always available. Response time to alerts is rapid. At no time are residents feelings or wishes compromised. Food is of a high standard. Every effort is made to make BPH a home from home. Activities could be improved,
if there is a criticism, however, the basis of the care home is to deliver faultless care and attention which is achieved on all levels.

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Review from Stephen G (Son-in-law of Resident) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent her final two months in Boultham Park House (BPH). My wife and I chose BPH because we sensed immediately we entered the place a light, bright, airy, friendly, welcoming and above all caring atmosphere. From the manager, through all the carers, the kitchen staff, the cleaners and
the maintenance man, everyone very actively and positively devoted their time and energy to caring for the residents.


The whole facility was custom-built to provide for care. The rooms were comfortable and well equipped. The food was excellent with hot and cold, nutritious and varied menus served in whatever way the residents needed to match their physical and emotional needs. We witnessed excellent activities to encourage residents' involvement. There were outings, there was a full engagement in all Christmas celebrations that brought joy and stimulation. Above all else, BPH gave my mother-in-law a home for her final days that was filled with laughter, warmth, dignity and love.


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Review from June B (Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is excellent, helpful and kind.

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Review from Jean T (Wife of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is in a very pleasant setting - next to a lovely public park. The staff are friendly and welcoming.

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Boultham Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.730 for Boultham Park House is calculated as follows: ( (116 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 152 Ratings = 4.73

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Boultham Park House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Joanne

Joanne Johnson

Job Title: Home Manager

Joined: 2003

Joanne Johnson is the Home Manager at The Orders of St John Care Home, Boultham Park in Lincoln.


Joanne has worked in the care industry for the last twenty-two years, the last fifteen being with The Orders of St John Care Trust. She began my career initially as a Carer, working both days & nights before then being promoted to Care Leader, which gave Joanne the necessary leadership skills to become Head of Care and more recently Home Manager.


As Joanne has developed personally in each role, that passion has never left her and now as the Home manager, she still gets a real satisfaction from engaging with the Residents and helping where she can.


Since working in the industry, Joanne has achieved NVQ Level 2&3 in Health and Social care, Level 3 in effective Management. Jo is a medication champion for the Trust, and an appointed First Aider, who is working towards her level 5 management award.


In 2016, Joanne was presented with a chairman’s commendation for meritorious service which she is extremely proud of.


Every day is different in the life of the care home, usually very busy, but managed effectively by prioritising tasks. Jo has a very approachable nature and has an open-door policy enabling all colleagues, residents and visitors to feel they are able to talk to her.


Joanne’s passion for care of the elderly developed at a young age, having a close relationship with her Grandparents and taking her Grandfather to visit his friends in a variety of care providers, she soon realised that she wanted to support individuals and make a difference where she could.


When not at work, I enjoy foreign travel, socialising, dining out, reading and spending quality time with my husband Richard and my much-loved dog Ollie.