Boultham Park House

Rookery Lane, Lincoln LN6 7PH
Submit a Review
9.7 83 Reviews
  • Boultham Park House, Lincoln
Boultham Park House is registered for thirty-five residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day and respite care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyles and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Show Boultham Park House on the Map

Care Provided by Boultham Park House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Johnson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Boultham Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,010 – £1,150
    • Self-Funded Residential Dementia Care £1,160 – £1,225
    • RESPITE Self-Funded Residential Care £1,090 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,235 – £1,310

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Boultham Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Boultham Park House Reviews (83)

Total of 83, showing 61-80
9.7

Boultham Park House has a Review Score of 9.7 (9.730) out of 10, based on 13 reviews in the last 2 years. Over all time Boultham Park House has 83 reviews.

Overall Experience

  • 58
  • 23
  • 2
  • 0
  • 0

Date Published

83
7
8
13
70

Review from D G (Niece of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle required respite from his carer.
I made enquiries and within 4 hours he had a placement with you.
First impressions, I was overwhelmed by the genuine care we all received when we arrived.
The staff (Admin) and carers were second to none. Day two and my Uncle has settled in so well he doesn't
want to leave!
Excellent service, we can't thank you all enough for everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Daughter of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived here for 4 years and she was treated with understanding and kindness despite being a little 'difficult' at times. She was given respect and her dignity maintained. Her end of life care was particularly good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E F (Resident) assisted by family/friend published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy and comfortable.
Very lucky to have discovered this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean O (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff (manager, carers, kitchen staff and handyman) treat residents and visitors with respect, dedication and are friendly and helpful. The rooms are nicely furnished and kept clean and tidy. Meals are very good, giving choices at each meal. Friends and family are encouraged to visit at any
time and lovingly supported through difficult times.
I would want to live here if I become unable to care for myself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John W (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I became a resident together with my wife in the care home on 3rd January 2017. In this short period of time, I have been greatly impressed by the care workers ability to deal with every situation that presents itself. Nothing is too much trouble and attitudes dealt with with great tact. All the working
staff create an atmosphere of friendly cheerfulness. The building is modern and stands on beautiful grounds with lovely views. As the weather improves outings of a variety are organised which gives pleasure and helps pass the time. Entertainment is also provided indoors. All is extremely efficient.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care and staff friendly. Would highly recommend this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very content here, the staff who like a laugh and a chat with the residents were brilliant. The food was also very good, as was the work of the cleaners and laundry staff.
The entertainment lady was also very nice and encouraged residents to take part in as much as they wanted too.
It's
the staff that make a care a happy place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yesterday we (myself) and one of your residents and several friends held a surprise afternoon tea at Boultham Park Care Home. I organised as a mark of our love for this resident who was to move from the home to live with her daughter. I was very helped by the staff who gave me so much help in setting
things out, and in supporting me in keeping it a surprise event. In the year that my friend has lived at the home, I have seen such love and dedication from all the staff. Their care and kindness has been exemplary - always going the extra mile! Thank you so very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra H (Mother of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault this residential home for the care given to my mum and my family. I feel that if anything it would be more staff needed. The staff were so caring to us and mum in her last hours of life, they were truly fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline C (Daughter of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We took mum into Boultham in January 2015. She had dementia and was no longer steady on her feet. When we arrived a young carer greeted us at the door with a welcoming smile. Mum was very frightened. They soon settled her in. I visited mum regularly in the two years she was with them, and can honestly
say all the carers were kind and very patient with all residents.
They are very well trained in dementia care. We valued the friendship they gave us too. Boultham was always kept clean and the domestic staff do a brilliant job. On the sad day that mum passed away, we were supplied with food and drink.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda R (Daughter of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. All staff show the utmost care and dedication to their respective jobs. Nothing too much trouble and go out of their way to do anything which was asked and always with a smile, no negativity what so ever. Sometimes when you walk into a place, you get a kind of vibe and think along
the lines of not being very good. But I never did have that feeling at Boultham Park House, always greeted with a smile and kind words and all staff knew what they were doing, in a nutshell, didn't miss a trick. Best possible care, knowing mum was in good hands, a great comfort to the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat T (Daughter of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third time mum has been here for respite care. Each time I have felt happy that she has been well looked after. The staff are friendly and helpful and mum's room clean and well decorated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan R (Niece of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to congratulate you on the amazing standards of caring at Boultham Park. My aunt was a resident for 11 years and died recently at the grand old age of 100. The staff are dedicated, friendly and caring not only to the residents but the extended family. I live 3 hours drive away, but was
always happy to leave my aunt, confident that she was content and well cared for. I only wish other homes in my area (that I visit) were up to your standards. My thanks to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Son of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Boultham Park House provides not only their residents with a safe, secure community- spirited environment but also offers huge reassurance and support for residents families that their parent is happy and safe 24 hours a day. Having experienced care in her own home prior to going to live at Boultham
Park House my mother is now happy and healthier enjoying excellent and regular meals, activities and good company. She no longer feels lonely has put lost weight back on and enjoys the friendly, caring, community spirit shared between staff and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mo+Po (Daughter of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent from start to finish. So grateful for everything the staff did for my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian M+D (Son of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mother was beyond excellent. All the staff went beyond just care, they became members of our family. This was not just my mother but all the residents that we observed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey B (Cousin of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff for their helpfulness, cleanliness, and the loving care they give to their inmates, enough. My cousin entered the home just before Christmas, was rather reluctant, but settled in well, she loves it. My cousin has just had her 100th birthday and what a party they gave her, it
could not have been better. My brother is in a home and it is not a patch on Boultham House, I am well impressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a happy, friendly atmosphere. Family members are made to feel welcome and part of their team. Residents are well cared for and look happy to be there. Nothing is too much trouble for the staff and management alike and managers door is always open. Meals are cooked on site and residents
have plenty of choice. The home is very clean and tidy, one of the best homes! Keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Daughter of Resident) published on 2 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very happy here and got on well with staff and residents alike. She joined in most activities and days out when possible. She was watched over 24 hours a day- which gave me the reassurance I needed knowing that help was always at hand if needed. The carers were wonderful, such a difficult job
yet each and everyone was always smiling.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glenda S (Daughter of Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home was a bright and warm welcoming place. Staff very friendly and caring. After mum settled in she was happy here and felt safe. She went on outings and did a lot of activities in the home. The staff were very approachable and if we asked questions about mum's care they would always inform
us of every aspect of this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Boultham Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.730 for Boultham Park House is calculated as follows: ( (116 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 152 Ratings = 4.73

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Boultham Park House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Joanne

Joanne Johnson

Job Title: Home Manager

Joined: 2003

Joanne Johnson is the Home Manager at The Orders of St John Care Home, Boultham Park in Lincoln.


Joanne has worked in the care industry for the last twenty-two years, the last fifteen being with The Orders of St John Care Trust. She began my career initially as a Carer, working both days & nights before then being promoted to Care Leader, which gave Joanne the necessary leadership skills to become Head of Care and more recently Home Manager.


As Joanne has developed personally in each role, that passion has never left her and now as the Home manager, she still gets a real satisfaction from engaging with the Residents and helping where she can.


Since working in the industry, Joanne has achieved NVQ Level 2&3 in Health and Social care, Level 3 in effective Management. Jo is a medication champion for the Trust, and an appointed First Aider, who is working towards her level 5 management award.


In 2016, Joanne was presented with a chairman’s commendation for meritorious service which she is extremely proud of.


Every day is different in the life of the care home, usually very busy, but managed effectively by prioritising tasks. Jo has a very approachable nature and has an open-door policy enabling all colleagues, residents and visitors to feel they are able to talk to her.


Joanne’s passion for care of the elderly developed at a young age, having a close relationship with her Grandparents and taking her Grandfather to visit his friends in a variety of care providers, she soon realised that she wanted to support individuals and make a difference where she could.


When not at work, I enjoy foreign travel, socialising, dining out, reading and spending quality time with my husband Richard and my much-loved dog Ollie.