Brantley Manor

Pearlcare Lincoln, Brant Road, Lincoln LN5 8RX
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9.1 65 Reviews
  • Brantley Manor, Lincoln
Brantley Manor is situated two miles from the centre of Lincoln, close to local amenities while in well-kept gardens that some of the rooms have stunning views over.

The home, the gardens and the patio are all wheelchair accessible and the aim to make sure all clients enjoy an active and interesting lifestyle alongside receiving quality and personalised care.

Food menus are nutritionally balanced and sourced from fresh produce, with the chef catering for all diets and tastes.

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Care Provided by Brantley Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Suzanne Slaven (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brantley Manor

  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £1,100
    • Self-Funded Residential Dementia Care £860 – £1,100
  • (these prices are only a guideline, please contact Brantley Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is pleased to welcome visiting at any time although it is requested to please be respectful and avoid meal times.


  • Parking

  • Brantley Manor has car parking facilities available on site.


Brantley Manor Reviews (65)

Total of 65, showing 1-20
9.1

Brantley Manor has a Review Score of 9.1 (9.051) out of 10, based on 5 reviews in the last 2 years. Over all time Brantley Manor has 65 reviews.

Overall Experience

  • 55
  • 10
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Date Published

65
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2
5
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Review from Bob C (Resident) assisted by family/friend published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the room and food.

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Review from Eva C (Resident) assisted by family/friend published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very good. The food is all really good and tasty. Staff are very caring and friendly. Our room is very comfortable.

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Review from R H (Daughter of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Brantley Manor in August, following a fall at home that necessitated a hospital visit. I didn’t know the care system at all, but when I called Brantley Manor (after a recommendation from one of Mum’s friends) their manager could not have been kinder, calmly explaining everything
to me and answering all my questions.
As well as showing Mum the utmost care and respect since she moved in, the staff have always had time for my questions, providing reassurance to me at a very difficult time.
Mum is now a permanent resident at the home, and while Mum’s situation is a sad one (she has advanced dementia and is non-verbal), I know Mum is being well looked after.
I love the fact that the home is on social media, so we sometimes catch a glimpse of Mum on there, taking part in some of the many activities the home arrange.
I would have no hesitation recommending this home. The staff are friendly, caring, and professional, and the atmosphere is always homely and welcoming.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, our care starts from the first phone call, we raise that this is a difficult decision for some, we try to keep things simple and explain the process to help.


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Review from H S (Daughter of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, my parents are very happy here. They have a room together and the staff treat all residents with love and care. The home is always clean and the food is so well-presented. The activities are fun. Would recommend this home.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, our double rooms are great for married couples.


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Review from C I (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, the staff of Brantley Manor Care Home have been kind and generous in not only making Mum feel at home and cared for but also with dealing with the family rollercoaster of emotions which comes with moving a loved one into a care situation. The food looks lovely and being served in
the light dining room with music playing makes it a real social occasion. It’s early days but I don’t think we could have found anywhere nicer.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your kind words. At Brantley, we value family and friends as part of our family and appreciate how difficult it can be to move your loved ones into a care home, we try our best to make this as smooth as possible.


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Review from Sean K (Son of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Brantley Manor Care Home now for nearly three months and still is a resident. Mum is being cared for by a wonderful, helpful, polite and kind staff. There is nothing that is to much trouble for the staff to sort out for the residents. They have people in to sing, help with exercise
and also to do crafts. My mum is really enjoying being there and also when we leave after a visit it's so comforting that Mum is happy when we leave. Thanks to Brantley Manor staff for for being so caring.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for such lovely words. So happy that you feel comforted that Mum is happy here, she is a pleasure to care for and we love her cheeky side.


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Review from C R (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With heavy hearts, we had to put Mum into Brantley Manor with sight loss and the onset of dementia. Mum was getting upset at being on her own. Putting Mum into Brantley Manor was hard but the care she is receiving is the best. Someone is always on hand to help, lots of cups of tea, food has lots of
choices and the staff are lovely and friendly.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, Mum is such a character and has us all in stitches laughing with her humour.


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Review from Gary B (Son of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since mid-October. She is included all of the time and made to feel she is at home. There is lots of activities for the residents to join in with, should they wish. The staff are lovely and very friendly, yet professional at the same time. It gives us peace of mind knowing
she is well looked after and safe.

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Review from A H (Regular Volunteer) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I volunteer at the home playing saxophone to the residents. The staff are very friendly and always very welcoming. The residents always look happy and the staff sing along with them. The social events offered to the residents are really varied, interesting and engaging. Well done, team Brantley, look
forward to seeing you again soon.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words and for giving up your time freely, to put a smile on, not only the residents, but the staff's faces.


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Review from Aileen W (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad are very happy living at Brantley Manor and we are over the moon with the care they receive. All staff are very friendly, kind and understanding to both my parents and us every time we visit. Really feels very homely, just like one big happy family, nothing is too much trouble. Food is
amazing, all homemade with a wonderful choice for every meal. They have daily activities that everyone is encouraged to join in. I'm always happy to recommend Brantley Manor.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your wonderful comments, I am happy we are achieving our goal of a homely home and family atmosphere.


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Review from Angela C (Daughter of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been a resident for a few days and already I can see he is thriving. The care he is getting is outstanding. All of the staff say hello and chat to him and to me. He is included all of the time and made to feel he is at home. The food is very good and the drinks are constantly supplied
and encouragement given to drink often. Residents have several different rooms they can sit in, as well as a dining area, which is very bright and a nice, enclosed garden with seating outside too. There always seems to be thought behind the daily activities and we can see what residents have done that day through the social media updates, which is a comfort. My dad is happy here and his conversation has improved.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, we aim to keep up with our outstanding care.


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Review from Raymond C (Son-in-law of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the whole caring attitude of the staff and the constant attention to the needs of the residents. My father-in-law was welcomed as part of the family on his first day and was happy, sitting, chatting and drinking tea when we visited yesterday, he is more alert and attentive than he
has been for a long time.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, we welcome each and every one of our residents and their family into our Brantley Family.


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Review from E T (Friend of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care provided to a good family friend. Excellent food and great activities for residents. Always very clean and tidy. All the care staff go above and beyond to ensure all residents are kept clean safe and happy.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely words, we are pleased that you are happy with the care your friend is receiving.


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Review from Michele S (Daughter of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Brantley Manor in December 2021. She had a tough transition moving from her home into the care home, but the staff were lovely and very caring and we now feel Mum is a lot more settled. We feel it is a very homely atmosphere.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment. Mum is settled and loves her dancing.


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Review from David G (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly and incredibly helpful. The care that my mum receives is very professional and understanding of her needs. Whenever a photo is posted on the care homes website she has a smile on her face. I am able to go about my life knowing that my mum is well looked after, safe
and happy.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment. I am glad that our websites are keeping you updated with mum's care. We love having her here and are glad she is settled with us now.


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Review from Jenny D (Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent place for my husband to be looked after. The carers are all good and are always checking to see if they are eating and drinking. They have a lot of entertainment, keeping their minds busy. I would recommend this home to all.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment and that you are pleased with the care your husband is receiving.


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Review from Sue D (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been happily living at Brantley Manor for around nearly four years and is definitely well looked after. Whilst her health has declined, staff have been continuing to meet her needs and in particular getting to know her likes and wishes - no easy task when communication is not the easiest and
the staff make time to share activities, and support. The craft/music/entertainment activities and atmosphere are inclusive and birthdays are celebratory events including fabulous personalised cake! For those not immediately local, Brantley provide great social media updates - so we can see the various interactions and visitors (human and animals) to the home. This is so reassuring and I would thoroughly recommend Brantley Manor to those looking for care for their parent.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comments, I am so pleased you are able to keep in touch with our social media, this has become a huge part of our communication with most families.


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Review from C S (Respite Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been coming to Brantley Manor for respite and daycare. The staff are very caring welcoming and very respectful. My mother is very happy attending Brantley Manor. There are always activities that are appropriate, enabling all to participate. I have been extremely impressed with the daycare
service, so flexible, enabling me to have a day break.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment. We are so pleased that you are able to take time for yourselves and happy to care for your mum, while you do so.


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Review from Debbie E (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a new resident of Brantley Manor after a difficult time in hospital. As a family, we were heartbroken that he wasn't able to return home. However, all the staff have been so welcoming, supportive and caring. We are confident that Dad is safe, clean and very well fed, as well as encouraged
to participate in the different daily activities. The staff are genuinely caring, approachable and empathetic. As a family, we have peace of mind that my dad is receiving the best possible care.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comments, it is good to hear that you have peace of mind about your Dad being here.


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Review from I A (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff and management are very professional, caring and friendly. Very welcoming to visitors and provide excellent care and activities for the residents. I have every faith that Mum and Dad are very happy in their environment and are well cared for and would recommend the home for anyone.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comments, we try to vary our activities to suit all our residents.


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Current Review Score: 9.1 (9.051)

Overview of Review Score

The Review Score of 9.1 (9.051) out of 10 for Brantley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Brantley Manor is calculated as follows: ( (46 Excellents x 5) + (12 Goods x 4) ) ÷ 58 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.258 Points relating to the number of positive Reviews for Brantley Manor is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 5 Positive Reviews ÷ 6.6 = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Miss Slaven

Job Title: Registered Manager

Joined: 2011

I have been working at Brantley for 11 years and worked my way from a Care Assistant to Manager climbing each rung of the ladder


Frequently Asked Questions about Brantley Manor

What types of Care is Brantley Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brantley Manor provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brantley Manor have?

There are 19 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Brantley Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Brantley Manor to the centre of Lincoln?

2.4 mile(s) as the crow flies, distance by road may be significantly further.