Brantley Manor

Pearlcare Lincoln, Brant Road, Lincoln LN5 8RX
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9.1 65 Reviews
  • Brantley Manor, Lincoln
Brantley Manor is situated two miles from the centre of Lincoln, close to local amenities while in well-kept gardens that some of the rooms have stunning views over.

The home, the gardens and the patio are all wheelchair accessible and the aim to make sure all clients enjoy an active and interesting lifestyle alongside receiving quality and personalised care.

Food menus are nutritionally balanced and sourced from fresh produce, with the chef catering for all diets and tastes.

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Care Provided by Brantley Manor

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Suzanne Slaven (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brantley Manor

  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £1,100
    • Self-Funded Residential Dementia Care £860 – £1,100
  • (these prices are only a guideline, please contact Brantley Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is pleased to welcome visiting at any time although it is requested to please be respectful and avoid meal times.


  • Parking

  • Brantley Manor has car parking facilities available on site.


Brantley Manor Reviews (65)

Total of 65, showing 21-40
9.1

Brantley Manor has a Review Score of 9.1 (9.051) out of 10, based on 5 reviews in the last 2 years. Over all time Brantley Manor has 65 reviews.

Overall Experience

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  • 10
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Date Published

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Review from Richard M (Son of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was placed in Brantley Manor after my father passed away last year. This was a very trying and emotional time for us. Since my mother has been in the care home, we have become more relaxed and confident we did the right thing. I cannot thank the staff at Brantley Manor enough.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely comment. We love having your mum, she is a big part of our family


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Review from Andrew S (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We live in the US and can only get to England infrequently. While we know it from afar, when we visited Mum this month, we were able to view first-hand the impressive care she is receiving. The staff display obvious compassion, and you can tell they are genuine. They know and understand her wants and
needs and were able to help us with a few issues. We left feeling that she was in extremely knowledgeable, competent and gentle hands.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your kind words. I am so very pleased that you were able to come into the home this time to visit and that you have peace of mind that Mum is safe and cared for by us at the home.


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Review from Philip C (Son of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Brantley Manor care home for nearly 4 years now. At first she did not know anyone but soon made friends and then settled very quickly. The home is very clean and warm and welcoming as are the rooms, Mums looks out into the rear garden area which is always peaceful for her. The
staff are very professional and keeping the residents entertained is one of their priorities. My mum has always had a good appetite and they soon got to know what she likes to eat. In the evening she sits down in the resident's lounge and has a brandy & lemonade with one of her best friends while watching the TV. My partner and I are always kept informed as we go Online to Brantley every week. When mum first went into Brantley, we were concerned at putting mum into care, but as she was struggling to look after herself and stay in her own home, we realised it was the sensible option. Now we absolutely know we made the right decision. Thank you Brantley Manor 5 stars highly recommended.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your wonderful comments. We believe that being Person-Centered is important so those that still like a tipple are still given this choice, as they would once done at home and this is now their home.


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Review from Denise C (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the members of staff are very approachable and helpful, nothing is too much trouble for them to do for myself and my mum. There is a very homely and happy feeling to the care home. My mind is completely put at rest that my mum is safe and cared for in such a happy, jolly and welcoming environment.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely comments. We do our utmost to make the home feel like it's their home; I am glad you feel your mum is safe.


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Review from M R (Sister of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first time visiting Brantley Manor, as my sister recently came here as a resident. I could see walking in, that it was very welcoming. I found the staff very caring, very homely and a nice atmosphere. I feel sure my sister will be cared for in this lovely home. This makes me feel very happy.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely comment. I am glad you had a positive first time visit and hope to see you again soon.


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Review from Maxine C (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really attentive. Pleasant, safe environment. Attention to detail. Nothing is too much bother. Always friendly and helpful.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely comment. We appreciate the time you have taken to write this.


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Review from J W (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the staff to be empathic, caring and accommodating to provide the best for the residents and relatives alike. Always available to listen and support. Management of the establishment and staff are exemplary. Thank you for everything you do for everyone.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your kind words. I will pass them on to the team. We are here to support the residents and family alike, and treat you all like family.


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Review from Adrian S (Husband of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has only been a resident for just over a month but my visits to see her have been extremely pleasant. I've seen the care the residents receive and it's very, very good.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your comments, I will pass the comments to our care staff. Your wife has a smile that lights the room.


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Review from R R (Friend of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited Brantley Manor and loved the homely atmosphere. The home was filled with love, laughter and happiness from both the residents and the staff. The management and staff clearly care for each of the residents and do their utmost to create a comfortable environment, so that residents feel
at home.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your review of our home, we always say we work in the residents' home, it makes us feel proud that you felt that we are achieving this.


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Review from Helena A (Daughter of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise Brantley Manor enough. The respect, love and care that all staff show for the residents is outstanding. My mother and auntie both reside at Brantley and on mother’s day, we all enjoyed afternoon tea together, in a relaxed family atmosphere. Mum really enjoys all the activities that the
residents do, in particular the craft, art and musical activities. Mum is happier than she has been for many years, in the constant, caring company of residents and carers alike.

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Review from Gail P (Granddaughter of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been there a nearly year and as someone who works in care, I know how hard it can be, but I love how they put so much effort into keeping the residents entertained and always singing, talking and trying to keep them involved. One member of staff, in particular, is always keeping us up
to date as to when my grandma gets up(she likes to stay in bed) and helps to keep her talking and mind busy. A very grateful granddaughter.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your wonderful comments. Grandma is a lovely character and keeps us all smiling.


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Review from Jenny F (Wife of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brantley Manor, by the all-round excellent care, extended to my beloved husband, has enabled him to have a level of contentment I would not have believed possible. At the same time, it has given me a state of peace of mind regarding his care, which I would not have believed possible. I have found the
manager, along with the care staff to be most approachable and keen to answer any query I have. There is a warm and happy atmosphere in Brantley Manor, no doubt not easily achieved!

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you your lovely words, they mean so much to us all. I will share your comments with all the team.


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Review from Jacqueline G (Regular Volunteer) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended Brantley Manor as a stallholder with my gift shop for their Christmas event. It was lovely to see the interaction between staff and patients dancing, talking and having fun, and patients were obviously well cared for and respected.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your kind words and for taking the time to write a lovely review of our home.


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Review from J C (Son of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were great. Great care for my father and so much support for my mother as she spent so much time there before his final hours.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your kind words, our care and support extends to all family members.


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Review from Craig (Son of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is spacious and very comfortable, good location. Very clean and safe.
The care staff are all very friendly and nothing is too much for them. They go out of their way to make sure the residents are happy.
The manager of the home is also very approachable and friendly.
I know my mother is
in safe hands.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely comment, mum has settled in well and loves a good chat with the ladies.


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Review from Tracy T (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum on Friday the 3rd of September which was my second visit since the Covid 19 restrictions had been relaxed and I just wanted to say how wonderful my visit was.
It was such a joy to see everyone and talk to everyone again, there were a lot of happy smiley faces which is always a good thing
to see and familiar faces from my previous visits which also always makes me very happy.
Brantley Manor is always clean and tidy and in the past, I have sat in the dining room and sampled some of the lovely homemade produce.
The staff are all so friendly and nothing seems like too much trouble one of the male staff who was on duty yesterday even told me he had been communicating with my mother in her own native language of Portuguese which made me feel so happy and I know how much joy this will have brought to Mum.
The staff and manager all work really really hard and are prepared to go that extra mile.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely review, so glad you had a lovely visit, was lovely to see you again. Hope to see you soon.


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Review from R H (Husband of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brantley Manor is an excellent care home which I would recommend to anyone needing the care that Brantley Manor provide.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your comment, we love looking after your wife and you when you come to stay.


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Review from E C (Wife of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are kind, compassionate and caring. My husband has only been there five days but already there is a big improvement in both his mental and physical wellbeing. He no longer is withdrawing into himself, eating better and cooperating with staff to try to stand again after fracturing his hip in
hospital.

Reply from SUZANNE SLAVEN, Care Home Manager at Brantley Manor

Thank you for your lovely review, we love having your husband with us and we too can see an improvement in his mental wellbeing.


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Review from A W (Son-in-law of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love the care and attention the staff give to all the residents. Under the guidance of the awesome manager, we feel blessed to have our mother-in-law in such a safe, caring and gentle home. The gardens outside are an added bonus. This home sets the bar high and should be commended for the job they
do.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment; your mother-in-law is a delight and always gives me a smile. We are blessed to have some awesome family members that have made this pandemic that bit easier to cope with.


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Review from J W (Daughter of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Brantley Manor are very upbeat, caring and respectful of the residents. The home is spacious, the bedrooms are comfortable and the food is all homemade and looks tasty. The residents that are able to are encouraged to participate in various activities daily, either inside the home or outside
in the spacious garden. Relatives have the opportunity to video call with loves ones regularly.

Reply from Suzanne Slaven, Care Home Manager at Brantley Manor

Thank you for your lovely comment; I can honestly say the food tastes as good as it looks.


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Current Review Score: 9.1 (9.051)

Overview of Review Score

The Review Score of 9.1 (9.051) out of 10 for Brantley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Brantley Manor is calculated as follows: ( (46 Excellents x 5) + (12 Goods x 4) ) ÷ 58 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.258 Points relating to the number of positive Reviews for Brantley Manor is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 5 Positive Reviews ÷ 6.6 = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Miss Slaven

Job Title: Registered Manager

Joined: 2011

I have been working at Brantley for 11 years and worked my way from a Care Assistant to Manager climbing each rung of the ladder