Canwick House

Hall Drive, Canwick, Lincoln LN4 2RG
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9.9 21 Reviews
  • Canwick House, Lincoln
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Care Provided by Canwick House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Catherine Paul
  • Person in charge
  • Gemma Martin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Canwick House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,200 – £1,500

  • These prices are purely provisional and each case and situation is taken into account before a final figure is reached .


    Top ups start at 90£ per week


    Hairdressing and Chiropody is excluded. This is an additional small fee.
  • (these prices are only a guideline, please contact Canwick House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcomed to Canwick House throughout the day although please avoid mealtimes where possible.
    Breakfast 9:00-10:00
    Lunch: 12:00-13:30
    Dinner: 16:30-17:30


    Covid guidance :


    Now operating an email visits system. Please call the home initially to discuss requirements and create a convenient time to visit the Home.


  • Parking

  • Canwick House has on site parking for several cars.


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Canwick House Reviews (21)

Total of 21, showing 1-20
9.9

Canwick House has a Review Score of 9.9 (9.904) out of 10, based on 13 reviews in the last 2 years. Over all time Canwick House has 21 reviews.

Overall Experience

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Review from Jan F (Wife of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute I first looked around and met staff at Canwick House, I felt assured that this was the ideal place for my husband to come out of hospital to. I was not disappointed, the care and consideration shown to both him and myself was outstanding. They met every need possible and it felt like
coming home. He visibly became less agitated very quickly. If I have to end up in a home, I would love to go there myself. The cleanliness and the happy residents says it all. Plenty of activities if you want to join in. After has passed away they still supported me.

Reply from Gemma Martiin, Manager at Canwick House

Wow! Thank You from the bottoms of our hearts for the five star review. Our dedicated staff invests the necessary time to truly understand our residents, fostering a strong sense of trust and creating an environment where they can feel completely at ease. At Canwick House, we love to keep the communication between relatives as you also become part of our family.


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Review from S H (Son of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff. Firstly, Mum couldn't walk or do anything for herself, but six weeks later back in her own home thanks to the incredible care she received, they couldn't do more for Mum, they treated her like family.
None of this would be possible without an amazing management team.
Thanks.

Reply from Gemma Martiin, Manager at Canwick House

We are truly grateful for the kind words and positive feedback you have shared about the 'Incredible' care provided by our dedicated staff at Canwick House. Our team strives to empower our Residents, allowing them to maintain their independence to the fullest extent possible. Your lovely review is sincerely appreciated.


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Review from Niccy H (Stepdaughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are simply wonderful. Nothing is too much trouble. Stepdad was well attended to. He was moved with care and consideration on a regular basis. The staff spoke to him with love and respect. My mum was also looked after by the staff; kept fed and watered so she didn't need to leave my stepdad's side.
The home is clean, tidy and smells nice. Grounds are lovely and well kept. Home is secure - I was impressed with the key card scanning system. Once my dad was on end of life care the staff were respectful and tactful and so helpful. It's a fantastic place.

Reply from Gemma Martiin, Manager at Canwick House

Thank You for your kind and thoughtful words. When residents come into our home, we pride ourselves in looking after the residents and their family members to ensure complete comfort for all. We feel very blessed to have met a wonderful family like yourselves.


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Review from Jean F (Mother of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am truly amazed at the wonderful care given to my son before he passed away. Nothing was too much trouble. All staff were caring and understanding, it felt like one big family atmosphere. Thank you to each and every one of you for all your care, consideration and love.

Reply from Gemma Martin, Manager at Canwick House

Thank you for your kind words and positive feedback! Your satisfaction is our top priority and we will continue to strive for excellence in providing exceptional service. We were honoured to have cared for your loved one.


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Review from Claire L (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy my Mum is here. The staff are all very kind and caring. The residents are lovely too. I think all the kindness and caring rubs off onto everyone. The atmosphere is lovely. The house is lovely, full of character and the garden is lovely too. Mum says the food is very good.

Reply from Gemma Martin, Manager at Canwick House

Thank You for taking the time to review our care home, I'm glad to hear your positive response and your loved ones' thoughts. Our menu is designed around our resident's choices allowing them to enjoy the food that little bit more!


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Review from Colette B (Friend of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my friend moved into Canwick House Care Home, I wasn't sure what to expect, as it was a big change for her. However, the care and kindness she received is incredible. My friend always expressed how she feels safe, happy and well cared for. She always mentions the 'cheese and wine' afternoons. The
manager is always around and makes a point of coming to see me to give me updates on my friend. I always look forward to visiting the home, as I am welcomed by all staff and residents.

Reply from Gemma Martiin, Manager at Canwick House

Thank you for your lovely review. We endeavour to make, not only our residents feel at home, but also their family and friends. Our resident-led activities enable residents to thoroughly enjoy their chosen activities... Cheese and wine afternoons being the favourite!


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Review from Margaret D (Regular Volunteer) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Canwick House Care Home to see the residents as a volunteer is so rewarding. We go to the local village hall coffee mornings so that the residents can connect with their local community in an enjoyable way that is meaningful to them. Staff always greet me with a smile and an offer of refreshments.
I love that it is a small, homely, welcoming care home, where even the owner is always on hand with cheery conservation and chat.

Reply from Gemma Martiin, Manager at Canwick House

Thank you for this encouraging review of our care home. The local coffee mornings mean a lot to our residents and we will continue to take part in them. With your support, it creates an enjoyable and fun Friday morning.


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Review from Karen L (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Canwick House is second to none. The staff are so genuinely caring and kind and the atmosphere is unlike any other care home I have visited; happy, calm, relaxed and well organised. Also, homely. There is an atmosphere of lightness and fun, someone is always laughing somewhere. The residents
are well turned out, the house is always clean, there are regular events and activities, and everyone is treated as an individual, with their particular needs and idiosyncrasies taken into account. Since she moved to Canwick House, my mum is in better form than she has been for some years. I can’t praise the team enough for looking after her so well and making me so welcome every time I visit.

Reply from Gemma Martiin, Manager at Canwick House

We thank you so much for your review, it really is heartfelt and has been shared amongst our dedicated team of staff. We always go above and beyond for our 'Canwick Family' and we always will. Thank you once again.


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Review from Andrea P (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very lucky Mum was placed at Canwick House Care Home when she came out of hospital in November 2021. It has such a lovely atmosphere, looked after by a small group, providing personal touches and a family feel. Mum looks so much better for their care. The staff go out of their way to make all
the family welcome on our visits and any special events we are invited to. The staff make sure Mum is included in the daily activities, even though she has limited hearing, which is very much appreciated. Highly recommend this care home.

Reply from Gemma Martiin, Manager at Canwick House

Thank you for this wonderful review. We will always ensure our residents enjoy daily activity and freedom of choice in all they wish to do. We thank you for sharing your loved one with us, so we may continue our care and support in every way possible.


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Review from M E (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99-year-old mother was dismissed from the hospital on a Sunday evening to anywhere the hospital could send her, and so the home had zero hours' notice to prepare for her arrival.
I was concerned because we had not any chance to look at this, or any other place, and I had rushed 170 miles to see
my mother in hospital - I was quite geared up to move her the next day if necessary.
I was delighted that the next morning it was clear that the home had provided a very welcoming environment and was rapidly getting everything sorted out that they hadn't been able to do the night before.
My brother and I have visited her frequently, and we are full of praise for the care she has received. The staff are wonderful - really caring, alert to residents' needs and give time to each.
The owner and manager are personally involved with the residents and have used their contacts with the local nursing teams to ensure their medical needs are met.
We feel lucky that my mother is a very happy resident here.

Reply from Gemma Martin, Manager at Canwick House

Thank you for this wonderful review. We will always remain a home - not only for our residents but for families and friends too. You are always so welcome and are seen as part of our team too, as we provide the best care we can for all our residents. We thank you for allowing us to care for your loved one and aim to make "100" a most memorable celebration!


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Review from Gemma C (Granddaughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love visiting Canwick, it’s a precious place where I absolutely know my beloved grandmother is very well taken care of. I really sense the quality of life as I walk in the front door, and I know many others feel this too. There is an energy of positivity and light and joyous humour amongst all who
work there. I couldn’t rate Canwick House any more highly.

Reply from Gemma Martin, Manager at Canwick House

Thank you for your kind words, this means so much to the staff team as we continue to care for your loved one. We strive to create a wholesome and caring environment, where all are welcome. We truly appreciate your review of our home.


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Review from Sheila H (Friend of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cherished friend has had a very difficult 2023, her health has been of concern to me. Canwick House team have been there all the way going above and beyond in giving care and comfort 100% meeting all her needs and care in every way. I offer my thanks to all the staff whatever role they are employed
in and remember the night staff too as visitors tend to see the day staff more, care is 24/7 - 7 days a week. I am humbled always at the welcome I receive every time I visit, I have often said my bed is booked already. The cook visits my friend’s room to speak with her and ask her if there is anything that she could do for her nutritional needs - gestures that touch my heart. I have been visiting Canwick House for over 6 years now and never had cause to complain. During covid and beyond infection control measures were and are in place and managed professionally by the person responsible for that and keeping the environment safe, clean and a pleasure to visit always, thank you.

Reply from Gemma Martin, Manager at Canwick House

This review really honours the work we continue to do at Canwick House. Thank you so much for your continued support and love over the past 6 years. We are a team and believe our friends and family are also part of our team. Thank you, from the heart.


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Review from Jules E (Regular Volunteer) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked as a volunteer through Age UK at Canwick House Care Home for eighteen months, I have nothing but admiration for all the staff. The home really is home from home and it’s like being with a big family. Staff and residents laugh and joke together and I have the best time supporting the well-being
coordinator and spending time with all the residents.
Meal times are a fabulous experience with lots of chatter at each table. With each and every resident enjoying the wonderful food cooked by the chef and served up by our hostesses.
Nothing is too much trouble for the staff and that is clearly evident by how positively the residents speak about the staff.
I am very proud to be part of such a loving, caring care home team.

Reply from Catherine Paul, Owner at Canwick House

Since joining our team you have supported our staff and residents wholeheartedly. Your cheery, positive presence and your fantastic ideas make you an asset to our home. We will always support Age UK and your work with us. Thank you!


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Review from Dave J (Grandson of Resident) published on 19 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Canwick House to see our grandad is like a breath of fresh air. We're always greeted warmly by all team. We cannot thank them for all they do for our grandad who, with their help, maintains his well-dressed and happy manner not to mention his cheeky charisma. No job is ever too big, and what
we like about the Home, is the family feel. Top marks from us, and after knowing you for three years, we have seen nothing but consistent, excellent care. Our visits are enjoyable, often the highlight of my week!

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Review from Gabrielle S (Granddaughter of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely lucky to stumble across Canwick House when looking for respite for our grandmother. The attention to detail in the home is something they should be really proud of.
My grandmother said, "it's the only home I've been to that felt like home and I'd be happy to return".
A big thank
you to all the amazing staff.

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Review from Shirley S (Relative of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've known the Home for 9 years. Canwick offers such a homely warm caring atmosphere. I see the Residents happy and smiling. Canwick has a wonderful team of lovely staff, who contribute 100% to make sure the Residents are well loved and an excellent management team who are committed to the cause. An
absolute gem to discover, if you want a truly personalised and caring environment for your mother/ father/family.

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Review from Paul S (Son-in-law of Resident) published on 7 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring, comfortable and beautiful surroundings. No hesitation in recommending this home as staff are excellent

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Review from Heidi H (Granddaughter of Resident) published on 6 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, welcoming staff team from our first meeting and each visit.
Homely feel throughout the home with all residents having individualized care on a daily basis. Residents wishes taken into account and treated with care and respect at all times.
Nothing is ever too much trouble. Visitors are
welcomed at all times of the day or night.
Food is fresh and varied and all dietary requirements catered for.
Lots of varied opportunities for all hobbies and interests to be followed.
A truly special place with a special team of carers led by a caring special management team.

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Review from Janet H (Friend of Resident) published on 6 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor of this care home and Oh! What a joy it is to know the carers. I've never been to a more friendly and caring home. Nothing is ever too much. I will always speak highly of Canwick House care home and all it does for the lovely residents who live there.
I'd like to thank the staff
and manager for all they do, every day, to make sure the residents are happy and living well; Thank you.

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Review from Alan T (Nephew of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to all the wonderful caring people who work within Canwick House.
I have not met a more caring friendly group of people, who always show their concerns with both how they are performing and your and the resident's needs.
I feel it's a real partnership in care.
Once
again thank you.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Canwick House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Canwick House is calculated as follows: ( (141 Excellents x 5) + (15 Goods x 4) ) ÷ 156 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Canwick House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Canwick House

What types of Care is Canwick House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Canwick House provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Canwick House have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Canwick House?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Canwick House to the centre of Lincoln?

1.3 mile(s) as the crow flies, distance by road may be significantly further.