Our fees are inclusive of 24 hour around the clock care provided by our highly trained care and senior staff, as well as all meals, laundry, housekeeping and activities. We do have an on-site hairdresser, as well as a chiropodist who visits regularly, but these are at an extra cost. Our fees are exclusive of funded residential/ dementia care, as well as top-up payments. These prices are only a guideline, please contact Monson Care Home to find out the exact price for your requirements.
Welcome you to visit at any time. Please sign in and out. Visitors are requested to wear a red visiting lanyard which are available at reception. If parked out on the street please let reception know and they can provide visitor permits. Limited availability.
Monson does not have a private car park, but there is a public car park at the back of the home with reasonable prices via King Street just off the High Street. Parking is also available on the street outside the home with limited visitor permits.
Monson Care Home has a Review Score of 9.8 (9.831) out of 10, based on 23 reviews in the last 2 years. Over all time Monson Care Home has 83 reviews.
Review from Christian M (Son of Resident) published on 18 March 2025
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Reply from Charli Angeloni, Deputy Manager at Monson Care Home
Thank you very much for those kind words, It has been a pleasure getting to know your whole family and caring for your parents. I will ensure this review is passed over to the team. We do pride ourselves on the high standards of care we deliver and appreciate your kind comments.
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Review from G B (Son of Resident) published on 3 March 2025
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Reply from Anna Pacyna, Home manager at Monson Care Home
Thank you so much for your review and the kind words said. We are glad that all our hard work has not gone unnoticed. Our teams work tirelessly to ensure that our home is welcoming, clean and well-organised.
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Review from I B (Son of Resident) published on 28 January 2025
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Reply from Anna Pacyna, Manager at Monson Care Home
Thank you so much for your lovely review. We are very pleased that your mother enjoyed her special birthday tea, and that you could all participate. She definitely deserved it.
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Review from Matthew D (Son of Resident) published on 28 January 2025
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Reply from Charli Angeloni, Deputy Manager at Monson Care Home
Thank you very much for a wonderful review, we will ensure this is passed on to the team. We do try to provide active and engaging activities and have a fantastic team who support this throughout our home. We are happy to be caring for your dad and appreciate your comments.
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Review from Janet D (Daughter of Resident) published on 10 December 2024
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Reply from Adam Welsh, Commercial Director at Monson Care Home
Many thanks for your lovely comments. Your mother is a joy to look after, always the life and soul of our care home. I will pass on your comments to all of our staff, who I am sure will appreciate them as much as I do.
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Review from Jackie D (Daughter of Resident) published on 22 November 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Many thanks for such kind comments - whilst we're a bit biased, we think we have the best activities co-ordinator in Lincoln.
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Review from C S (Son of Resident) published on 15 November 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Many thanks for such a wonderful review. We will pass it on to the team.
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Review from Sarah B (Daughter of Resident) published on 13 November 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Many thanks for such a wonderful review, we're delighted with your comments and will ensure they're passed to the staff team.
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Review from C S (Respite Resident) published on 5 August 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Thanks so much for your kind comments. Our activity co-ordinator works really hard to make sure there is always something engaging for our residents
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Review from Sarah J (Daughter of Resident) published on 14 May 2024
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Reply from Joanne Varey, Activities Co-ordinator at Monson Care Home
Thank you very much for your lovely comments, I will pass these onto the staff. Your mother is a joy to be around, she is very helpful and enjoys joining in with all the activities and chatting to the other residents, with whom she has made friends with. She has settled in very well becoming part of the Monson family, which is a testament to our staff and lovely residents.
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Review from R C (Friend of Resident) published on 7 May 2024
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Reply from Joanne Varey, Activities Co-ordinator at Monson Care Home
Thank you for your lovely comments, they are very much appreciated, and we will be sure to pass on your feedback. The whole of our team work very hard to make sure that all our visitors feel welcome and at home, sometimes the small things, like a cup of tea, are what stand out the most. You are welcome to visit us anytime.
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Review from Sue V (Daughter of Resident) published on 28 February 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Thank you for a wonderful review. I am pleased to hear of your positive experience with the team. We hope to see you again.
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Review from Keith W (Son of Resident) published on 11 January 2024
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Reply from Anna Pacyna, Home Manager at Monson Care Home
Thank you for your kind comments - we will pass your compliments on to the staff team.
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Review from Steven S (Respite Resident) assisted by family/friend published on 4 December 2023
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Reply from Nikki Ayliff, Operations Manager at Monson Care Home
Thank you for your kind review of the care and support you received at Monson.
It will be a great pleasure to share this with the hardworking team in the home - we look forward to welcoming you again in the near future.
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Review from G K (Son of Resident) published on 26 October 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Thank you for such kind comments about the team at Monson and it was a delight to care for your lovely mum. You know where we are if you need any support in the future.
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Review from Vanessa W (Daughter of Resident) published on 29 September 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Thank you for your kind comments about the care we provided to your dad. It was a pleasure to get to know both your dad and your mum, such a lovely couple.
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Review from Isabel A (Wife of Resident) published on 29 September 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Thank you so much for such glowing feedback, we appreciate your words so much. Caring for your wonderful husband was a pleasure and a privilege.
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Review from Julie S (Daughter of Resident) published on 5 September 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Many thanks for such lovely feedback, particularly about our staff. I will ensure your kind words are passed on to them.
Best wishes,
Susannah
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Review from M L (Daughter of Resident) published on 29 August 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Thank you so much, for your very kind words, that are so appreciated and remind us all, why we do the job we do! Your mum was so lovely, and we are so pleased we were able to be part of her journey and be able to support her to return home. You know where we are if you should need us in the future.
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Review from Kent P (Son of Resident) published on 18 August 2023
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Reply from Susannah Barker-Milan, Home Manager at Monson Care Home
Thank you so much for such glowing feedback – your mother was an excellent example of someone focused on her goals and it made it so easy to encourage and support her, that combined with her being such a lovely lady. Thank you again and you know we are, if respite is required in the future.
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The Review Score of 9.8 (9.831) out of 10 for Monson Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Monson Care Home is calculated as follows: ( (228 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 267 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Monson Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Nov 2021
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Job Title: Manager
Joined: 2024
My name is Anna Pacyna and I believe my passion for looking after our elderly population started when I was looking after my grandfather. He was unwell and was palliative in his care.
I have worked in the care industry for over 12 years.
I started working in care, as a care assistant. I then moved into a senior carer role, and after 10 years, I was promoted to the Deputy Manager position. After a further year, I took over as the Registered Manager at a Care Home in Welbourn.
I know how challenging all the roles in a care home are, also how difficult it can be for new residents and their loved ones making that transition into care.
All the staff at Monson are supportive and happy to help with any questions.
Job Title: Activity Coordinator
Joined: 2022
Joanne has been Monson's activity coordinator for a couple of years. She ensures that all residents receive person-centred activities, tailor-made to each resident's needs. Joanne is in charge of organising the daily activities, booking regular entertainment, whether that be in the form of singers, animal therapy and community engagements within the local area, as well as arranging day trips out of the home.
Joanne likes to spend her free time with her family, participating in weekly quizzes, and roller skating and is a season ticket holder at Lincoln City FC.
The best thing about Joanne's job is making the residents laugh, knowing that she has kept people engaged and fulfilled.
Job Title: Head of maintenance
Joined: 2017
Lindsey is our head of maintenance and has worked at Monson for a number of years, dealing with any maintenance issues that may arise. Lindsey is a valued team member and nothing is too much trouble, often helping out other departments when needed.
Lindsey likes to spend her free time walking her dog, spending time with her family and watching her favourite football team- Manchester United.
Lindsey enjoys working at Monson as she feels that every day is different, you never know what challenges may arise next.
Job Title: Head housekeeper.
Joined: 2021
Lisa has been head housekeeper at Monson, for over 3 years, but has worked in various other establishments in her 15 year career.
Lisa ensures that her team runs smoothly on a day to day basis, ensuring all the homes laundry and housekeeping needs are met.
In her spare time, Lisa enjoys going to the theatre, especially in London, and shopping.
The best part about Lisa's job- ensuring the residents are happy and have no issues, chatting to them on a daily basis.
Job Title: Head Chef
Joined: 2024
Amanda has just recently joined Monson but she has settled well into her role of Head chef.
Amanda has worked in the catering industry since she was 17 yrs old, working in various different places.
Job Title: Chef
Joined: 2023
Wayne has worked at Monson for nearly a year. He started as a carer but soon realised his heart was in cooking and so moved to chef when a vacancy became available.
Wayne has worked in catering for around 14 years within the hospital environment.
In his spare time, he enjoys playing the guitar, cycling, art and spending time with his family.
Wayne enjoys cooking for the residents and spending time talking to them when possible.
Job Title: Receptionist
Joined: 2024
Holly has been at Monson for approx. 5 months, having previously worked at Tesco whilst finishing university.
Holly enjoys spending recreational time gaming or drawing, whilst spending time with her cat.
Holly feels that Monson is a lovely home, the staff and residents are nice and the home has an all-round lovely environment.
Job Title: Day senior
Joined: 2023
Diana has worked at Monson for nearly a year but has worked within the care industry for 6 years.
Diana runs the day team, as well as the able recovery beds.
Diana enjoys reading, and is currently training to be a counsellor in psychology.
Diana enjoys working at Monson because it is has such a good energy and homely feel, she enjoys working with her team and enjoys chatting to all the residents and their families.
Job Title: Night senior team
Joined: 2023
Sophie has been at Monson for about a year and half on our night senior team.
Sophie has worked in the care sector for almost 5 years, starting her career on bank at another care home.
Sophie likes to spend her time off, walking her dog, practising yoga and reading thriller and horror stories.
The thing that Sophie enjoys most about her job, is feeling like part of a big family.
Job Title: Day senior ARB team
Joined: 2022
Marie has worked at Monson for 2 years on the day senior team.
Marie is part of our ARB (active recovery beds) team, looking after residents who have been discharged from hospital and who need some reablement to prepare them to live independently within their own homes.
Marie spends her time looking after her family, and spending time with family and friends.
Marie feels that the home has a lovely atmosphere, and enjoys working with her team.
Job Title: Head of Care- days
Joined: 2020
Paul has worked at Monson, on days, for nearly 5 years, 2 of which have been Head of Care.
Paul has worked in various different departments within the care sector, for over 20 years. He has previously worked with adults with learning difficulties and adults with various addictions but decided his heart was caring for the elderly.
In Paul's spare time, he enjoys watching movies and going for leisurely walks with his partner and their new bulldog.
Paul enjoys working at Monson as he feels that it is his second home, as well as having a close working relationship with all the staff.