Eresby Hall

Ancaster Avenue, Spilsby PE23 5HT
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9.7 53 Reviews
  • Eresby Hall, Spilsby
Eresby Hall is registered for forty-one residents and offers a team of skilled and friendly carers who are able to provide care for older people and those living with dementia, while also being able to offer respite and day care.

A friendly, professionally trained team are on hand around the clock to give residents the support needed. Residents at Eresby Hall are able to lead a fulfilling and independent lifestyle with the team on hand to support at all times.

Eresby Hall offers a range of daily social activities including:

- Gardening
- Arts and crafts
- Trips to the local gardening centre
- Birthday party
- Board game competitions and quizzes
- Keep fit.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Eresby Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alison Brown (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Eresby Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £935 – £1,070
    • Self-Funded Residential Dementia Care £1,065 – £1,140
    • RESPITE Self-Funded Residential Care £1,015 – £1,140
    • RESPITE Self-Funded Residential Dementia Care £1,140 – £1,220

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Eresby Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Eresby Hall Reviews (53)

Total of 53, showing 21-40
9.7

Eresby Hall has a Review Score of 9.7 (9.711) out of 10, based on 11 reviews in the last 2 years. Over all time Eresby Hall has 53 reviews.

Overall Experience

  • 32
  • 21
  • 0
  • 0
  • 0

Date Published

53
7
10
11
42

Review from Y S (Daughter of Resident) published on 31 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is comfortable and clean. The food appears to be sufficient. The staff are friendly and caring. My only concern is lack of fluids - drinks appear to be sparse. I think it would be better if the residents sat in better clusters. Some appear to be sat in what is a walkthrough and there is little
interaction because of this. I appreciate covid social distancing is a problem at the moment.

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Review from D K (Son of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very polite, caring and seem very hard working. Nothing seems too much trouble.

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Review from A S (Daughter of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care. Lovely people. My mum is so happy at Eresby. She has been there 2 years which means I've had her for 2yrs more than we thought we would. Caring team who have kept residents safe during Covid with care and compassion.

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Review from R K (Daughter-in-law of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very caring, feel that Mum is very well cared for. Good to know we are leaving her in safe hands.

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Review from I S (Son-in-law of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff is very friendly and courteous and willing to help. The rooms are very good although some fo the carpets need cleaning, also the windows outside. The garden furniture could do with a good scrub and some repairs or new. The patio needs al the weeds removing as well, but all in all a very
nice friendly care home.

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Review from C C (Wife of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff very friendly and helpful, even when they have had a long and tiring shift. Everyone has been so kind to him, even when he's been 'naughty'. He seems to have improved a lot just recently, and that has taken a great weight off my mind. Thank you to all of you.

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Review from Sarah T (Daughter of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff have been amazing during the Covid-19 Pandemic. The Home was put on lockdown before the Government decided that Care Homes should be closed to the Public and Visitors. I have regular contact with the Carers during the lockdown and was able to send pictures by email to my Mother which they
printed and put up on display in her room. The staff have continued with a programme of activities and entertainment such as celebrating VE Day etc. All residents and staff were Covid-19 tested and all were negative. Proof that the staff did not put themselves at risk when not at work. I understand that Staff are now tested weekly and residents are tested monthly, showing that they are proactive. There are now strict rules for visitors including wearing face masks, staying 2 metres apart from residents/staff, staying outside and taking the temperature of visitors before being allowed to visit.

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Review from Jim C (Son of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 3+ years, during which time, she has been well cared for and supported by the staff. The staff have worked extremely hard during these difficult times and to date, the home has remained Covid-19 free. I cannot think of a higher accolade to the staff and offer my highest
praise for the caring work they do on a daily basis. I have witnessed genuine affection from the staff towards my mother; thus demonstrating their effort goes well beyond the call of duty. Thank you all and well done Eresby!

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Review from S C (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia. I looked after him for over five years. It was such a hard and emotional decision to make but finally, I knew it was time for him to go into care. From the moment I came into contact with staff from Eresby Hall I knew I had made the right decision. The staff has been fantastic
with both my dad and myself. No matter when I visit he is clean, tidy and looks very well cared for. I find the staff to be empathetic, they genuinely are caring and kind to us both. I would have no hesitation in recommending them.

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Review from A B (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything.
Staff very helpful.
The place was very clean and homely.
Felt happy to leave dad here.
Thank you.

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Review from L F (Resident) assisted by family/friend published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service, sham the room was not a bit bigger but has all that was needed.
The meals were lovely and the staff very friendly.

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Review from V W (Resident) published on 22 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel at home here and valued. It's like a home from home.
I settled in really quickly and get on with all the other residents.

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Review from Jenny L (Goddaughter of Resident) published on 22 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Godmother was at Eresby Hall for two and a half years. Her room was large and kept very clean and tidy. She could be difficult at times but was always treated with respect and kindness by the carers at Eresby Hall. She enjoyed the meals and there is also a very pleasant garden for sitting outside
in the summer. I found that visitors to the home were always welcomed with a smile and they are welcome to visit at any time. When my godmother was at the end of her life, the carers were exceptionally kind both to my godmother and myself. I would recommend Eresby Hall to someone looking for a care home for a loved one.

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Review from Paul S (Son of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had heard of Eresby Hall`s good reputation from local people. My mother had had several short respite care stays at Eresby Hall but at the beginning of December 2019 needed full-time care.
Mother was happy to return to Eresby Hall due to the kind attitude of the staff and the good care they provide.
The facilities and activities offered are good.
The staff`s mantra that "This is your home" applies to all residents.
Visitors are made welcome and feel included.

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Review from Cathryn-Helen B (Wife of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been as respite a couple of times before, but this time he said he was happy and would go again. I also felt the atmosphere was better and the people were lovely and helpful.

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Review from T P (Daughter of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are kind and do a lot for residents and visitors. You are made to feel welcome.
If there is a problem, it is sorted out in a calm manner.
Mum does call it home which means a lot to me.
Thank you.

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Review from Patricia E (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed by the nursing home, very clean and comfortable surroundings. My mother, who has vascular dementia, spent two weeks here. Unfortunately, it was difficult to form an accurate opinion as she only wanted to come home, but I do feel she had good care during her stay.

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Review from Heather (Daughter of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently moved to Eresby Hall and from the day we looked around the staff have been great. They made a huge effort to ensure the transition from her previous home went well and have made her very welcome. Mum appears happy and says she likes the staff. There is always lots going on and the
home has a nice friendly feel about it. Mum enjoys being able to use the garden when she wants and this was one of the reasons we chose this home for her. The staff are taking the time to understands her needs and are always available when family want to inquire about mums care.

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Review from Charles T (Son of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother having tried two other care homes in the area settled on Eresby Hall because of the friendly staff and attentive service. As a relative I am always greeted with a friendly smile and kept informed on mother's condition.

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Review from Irene G (Daughter of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled well at Eresby Hall quite quickly due to the help of the kind and understanding staff. She enjoys the food, takes part in some of the activities and now has the social life she lacked at home. She appears to be a very happy, contented lady and as her daughter, I am extremely grateful for
all the staff do for her every day and night.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Eresby Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Eresby Hall is calculated as follows: ( (98 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 128 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eresby Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (3)

Alison

Alison Brown

Job Title: Home Manager

Joined: 2014

Alison has been a Home Manager at more than one of our care homes and has been with the Trust for over 5 years.


Terri

Terri Carter

Job Title: Head of Care

Joined: 2019

Terri has worked at Eresby Hall since early 2019, Terri initially joined as a Carer but quickly progressed to a Care Leader and has been in her role as Head of Care since April 2021. Terri enjoys working with the team at OSJCT, she believes that the teamwork she sees on a daily basis is what makes the residents feel safe and secure in their own home. Terri says, “the atmosphere every day at Eresby Hall is one of fun, laughter and most of all care”. When Terri is not at work, she enjoys spending quality time with her 3 children and her husband.


Emma

Emma Culley

Job Title: Administrator

Joined: 2020

Emma has been the Administrator at Eresby Hall since Summer 2020 and enjoys the variation that the role brings. Emma loves seeing the residents each day, she has enjoyed getting to know them and hearing about their lives. When Emma is not at work, she can either be found enjoying some retail therapy, spending time with her family or walking their beloved family dog along the beach.