Ferndene Care Home

Parksprings Road, Gainsborough DN21 1NY

9.4 31 Reviews

Funding & Fees Guide for Ferndene Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

All fees are based on individual care needs and would be calculated before admission.

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Television point in own room

Wheelchair Access

Order by:

Review from June (Wife of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience

I have already recommended to 2 friends from carers support group. I have closely monitored everything and have been looking to find a fault and can honestly say I can't find any. If I had to go in to care this would be the place I would choose. The staff have even looked after me.

Reply from Chris Perks, Quality Assurance Manager at Ferndene Care Home

Many thanks for your positive review. I will ensure the reviews gets past on to the team.

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Review from J W (Friend of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience

A warm, friendly, caring staff. Happy environment, plenty of resident activities. We found our visit to be very relaxed and comforting which made for a most enjoyable visit.

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Review from J F (Daughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience

Although my mum was only in Ferndene a very short time the personal care and attention to her from the team was superb. The team also supported my dad and other members of the family at mum's end of life.

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Review from Helena W (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience

Ferndene Care Home is now a wonderful care home. My mum is so well looked after, everyone who works in Ferndene Care Home is amazing, they are all very good at their jobs and that goes for everyone that works there. I can now go on holiday and not worry before the takeover of Ferndene Care Home it was

bad everyone was complaining. Now its 100% I think all the staff are all so happy and always do an amazing job.

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Review from Lynn S (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience

Mum was taken to Ferndene when she was very low. Her husband had just died, she couldn't stay at home but didn't accept/understand why.
She was angry and upset.
Staff, two members in particular, were fantastic and dealt with her outbursts in a calm and compassionate manner.
Due to the distance from

family, (150-mile round trip), she moved after approximately 5 weeks to be closer to family.

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Review from Joann C (Friend of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience

I visit the home once a week and find most of the carers brilliant but there are a few I find don't know the meaning of care. The management have worked very hard in the last 6 months to turn the home around and I can see she's made lots of improvements, and on speaking to the manager I do think she

has lots of ideas to bring the home up to great standards. The nurse in charge is an absolute godsend to the home and is always willing to listen to concerns and reassure you that every need will be met and always is when checked on.

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Review from Angela M (Daughter of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience

My Mum has been at the care home for two and half years and in that time has had three Managers with latest Manager taken the post over in November of last year. Since the new Manager has come I have seen significant improvements in the home with the standard of care, only so much can be obtained in

six months. The Manager cares passionately for the residents and families, her door is always open and will listen to what a family members concerns are and acts on them. I do feel that the home is turning a corner but still has some way to go before it can reach the status of excellent. I do feel that one of the nurses goes above and beyond her job role who can always be relied upon to get things done in a professional manner and a caring way.

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Review from Ellen O (Daughter of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience

I find the staff helpful, especially with the residents.

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Review from S J (Wife of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience

Daycare twice weekly and occasional respite care. Very efficient and caring.

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Review from Amanda A (Daughter of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience

Ferndale is quite simply the best home in this area. My sister and I visited so many and Ferndene far outshone the rest. My mother, who has mixed dementia, severe arthritis and scoliosis, is very happy there. All the staff are professional and have that personal touch. The home is managed impeccably.

There are lots of activities which cater for all residents and the food is very good. I would give Ferndene five stars!

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Review from S C (Son of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience

When I called to view Ferndene I was greeted warmly by a bubbly member of staff who showed me round with enthusiasm. The facilities were better than I recalled when visiting residents several years earlier. The entrance area is particularly welcoming. My mother enjoyed engaging with the activities during

her short stay. Unfortunately, she did not like her room and was determined that she would not allow it to be made homely. Despite the best efforts of the staff to settle her, she decided to return to her own home, where she struggles on.

Reply from John Terry, Home Manager at Ferndene Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive about our home. Our team of compassionate staff strive to tailor care and rooms to meet the needs and requirements of every individual resident. We wish you and your family all the best and sincerely hope your mother becomes settled.

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Ferndene Care Home

Care Provided by Ferndene Care Home

Good to Know

Funding & Fees Guide for Ferndene Care Home

Facilities