The Five Bells Residential Care Home

28 Market Place, Folkingham, Sleaford NG34 0SF
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9.5 17 Reviews
  • The Five Bells Residential Care Home, Sleaford
The Five Bells provides a warm and inviting homely environment. With regular lively entertainment and activities onsite, plus a changing home-cooked daily menu from the home's kitchen. Residents are always active, engaged and well-cared for by the staff team.

Situated in the picturesque village of Folkingham, which is between Sleaford and Bourne on the A15, The Five Bells is a listed building approximately 350 to 400 years old in the middle of a conservation area with a wealth of interesting history. The Five Bells was a major coaching inn on the road to London and is still blessed with many original internal features. Seaside resorts are only an hour or so away by car.

With visiting practitioners, hairdressers and a chiropodist, The Five Bells can take care of most needs onsite. Should residents need to leave the site for appointments elsewhere, it can be arranged for one of the team to accompany them.

For those who are more independent, The Five Bells can also provide a more private accommodation setting where residents can request as much or as little care as they require. With carers on hand 24 hours a day, 365 days a year, residents can be assured that staff are there when they need them.

The Five Bells offers a very good choice of accommodation at individuals' requirements and at the level of dependence/independence needed at a reasonable price.

Visits to view and discuss suitability/availability are by appointment only.

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Care Provided by The Five Bells Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Tracey Wilson (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Five Bells Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £783 – £961
  • (these prices are only a guideline, please contact The Five Bells Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits to be pre-arranged please


  • Parking

  • On street parking + free parking adjacent to village green


The Five Bells Residential Care Home Reviews (17)

9.5

The Five Bells Residential Care Home has a Review Score of 9.5 (9.545) out of 10, based on 8 reviews in the last 2 years. Over all time The Five Bells Residential Care Home has 17 reviews.

Overall Experience

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Review from Dave S (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in the very caring hands of this great team. He is always well-fed and very well looked after. He is certainly a lot happier and we have more piece of mind now that he has moved directly into the home.
The team are always happy and polite and you can see they put my father's needs first.

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Review from Dave G (Son of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and can be very cantankerous. The care he receives is excellent. The carers always treat him with respect and dignity, even though he can be difficult at times. I'm also delighted with the communication I receive regarding his well-being.

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Review from Claire J (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following on from the care my Dad previously received this is a breath of fresh air, nothing is too much trouble and the communication is excellent. My Dad is really happy there and we are close by if needed.

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Review from Alex P (Son of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has the most wonderful staff who treat the residents with respect, dignity and the utmost care at all times.

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Review from C P (Stepdaughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It may not be the smartest of care homes but more important than looks my stepmother seems happy at Five Bells. The staff seem to genuinely care for the residents and there always seems to be carers about. Step-mum says that she is looked after well, plentiful, is warm and smell-free. My only criticism
would be that we have to make an appointment to visit, which takes away the spontaneous quick pop-in. I guess that is part of the home security procedure though, can only be a good thing. My stepmom's room is small but homely. Can't really fault anything.

Reply from Management, , at The Five Bells Residential Care Home

Thank you very much for taking the time to review our home. It's our pleasure to meet your Step mum's needs. Our staff are the heart & soul of the care home. We appreciate your feedback and take all comments onboard to help keep improving our service.


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Review from S L (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved here after mum had died. He came from the South Lakes. He has settled in well and all the staff have been very kind to him. This is a nice place to be. Highly recommend.

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Review from Judy B (Niece of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been resident at The Five Bells for just over a year and my parents were there for nearly ten years.
I have always found the care they have received to be of a high standard, they are treated with respect and understanding. All the staff consider my aunt's needs, they take time to listen
to her and are supporting her through a difficult time wonderfully.
The communication between myself and the team is excellent, I am kept up to date with medical information and her general daily life.
In relation to my parents, both of whom died at The Five Bells, the care and support that they received was second to none. Plus the staff were very supportive of me as I went through the difficult times.
I feel that the home is a wonderful home-from-home for the residents, with staff who care about each resident as an individual.

Reply from , Management at The Five Bells Residential Care Home

Dear Judy, thank you kindly for taking the time to review our service. It was a pleasure to meet the needs of your late parents and more recently to provide care for your aunt. We're really pleased to hear our communication and support levels have been kept to a high standard. Thank you again.


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Review from Ann H (Niece of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Moving to The Five Bells was the best decision my Aunt could make. Over the past year my Aunt has settled well and regards it as home. It also means she is closer to my home so I can visit weekly. The support and care by the staff is excellent and her dignity and choices are always respected. Communication
between the home and myself is valued.
My Aunt has a lovely flat where she can be independent but also receive any support she needs from the residential care home. She enjoys to walk up and down the lane to spend time on the patio overlooking the countryside or up into the village. I am reassured knowing she is safe and content.
All staff (including team leaders, activity workers, carers, managers, domestic and admin staff) always have a smile and will spend time chatting to my Aunt as they go about their work.
Thank you Five Bells, I cannot recommend you highly enough. You always aim to listen and support.

Reply from Management at The Five Bells Residential Care Home

Dear Ann, thank you very much for taking the time to review our care home. It is a pleasure to have your aunt with us and we're really pleased to hear that she is enjoying her new home and our team is providing the support she needs.


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Review from Mark S (Son of Resident) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, who is 96, spent six weeks at Five Bells recovering from a broken hip. The home is small and the building has a great history and character but its age can present challenges like narrow passageways and awkward steps, but the real trump card is the staff.
They were unfailingly kind, considerate
and efficient and make the place feel like a real home from home.
Food was good, freshly prepared and age-appropriate. Rehabilitation plans were quickly prepared, explained and carried through.
I'd like to offer my grateful thanks to everyone at Five Bells.

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Review from Craig H (Son of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Tannery Lane, 5 Bells Care home in Jan 19. Since that point her confidence has grown and her independence has returned. The staff, facilities and general care provided is excellent. I have absolutely no concerns for her wellbeing.

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Review from John F (Respite Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The two weeks respite care that I had was excellent. All staff were caring and friendly and the room was homely and comfortable. Would certainly be happy to go again.

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Review from J W (Son of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Five Bells is a safe and caring home for my mother who has lived there for the last eight years. The staff have an excellent attitude and make the residents feel at home.

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Review from Stuart C (Nephew of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring friendly staff are the key feature of this home.

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Review from Angie T (Daughter of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall my mother was discharged from hospital to a respite bed. Even though she arrived late the staff were kind and helpful. I felt completely secure knowing that mum was being well looked after. The staff were all kind, efficient and caring. The food was freshly prepared and well cooked.
Mum was very happy there and very well looked after. I would definitely use again.

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Review from John J (Son of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Five Bells for more than eight years until her death on January 30th 2017.
She was very happy there, at first having a delightful cottage in the complex and later moving into a room of her own within the main building as she required more care.
Generous care and support
was provided throughout.
She really thought of it as "home".
The caring staff and nurses are all excellent, they saw to her every need, they looked upon her as their grandmother, even coming in to sit with her on their days off while she was dying. Excellent.

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Review from Ann T (Wife of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the 18 months my husband was at The Five Bells I and my family found the care, comfort and homeliness second to none. I came every day so was able to observe the day to day life of the home.

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Review from James B (Son-in-law of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive and caring staff. Lovely to see the same staff every time we visit Dad is very happy here and well supported with his interests. The Five Bells has a 'homely' feel which we appreciate.

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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for The Five Bells Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for The Five Bells Residential Care Home is calculated as follows: ( (71 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for The Five Bells Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2019

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Tracey Wilson

Job Title: Registered Manager

Joined: 2017

Please feel free to contact me at the home if you would like some more information about the Five Bells Residential Care Home.


Frequently Asked Questions about The Five Bells Residential Care Home

What types of Care is The Five Bells Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Five Bells Residential Care Home provide?

Palliative Care, Day Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Five Bells Residential Care Home have?

There are 16 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at The Five Bells Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Five Bells Residential Care Home to the centre of Sleaford?

7.5 mile(s) as the crow flies, distance by road may be significantly further.