Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Foxby Court has a Review Score of 9.5 (9.493) out of 10, based on 13 reviews in the last 2 years. Over all time Foxby Court has 42 reviews.
Review from D T (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your lovely review. The team appreciate your feedback, and we are glad to hear you are happy with the care provided at Foxby Court.
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Review from J C (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your review, the team really appreciate the kind feedback.
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Review from S W (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your review, the team really appreciate the feedback.
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Review from Lynne S (Friend of Resident) published on 4 September 2024
Submitted via Website •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your kind review. The team is glad you have had a positive experience visiting your friend at Foxby Court, and the team really appreciate your kind recommendation for the home.
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Review from Gaynor C (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your lovely review. We are glad to hear your family is under less pressure now your mother is at Foxby, and you are happy that all of her care needs are being met in the home.
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Review from Ann S (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your lovely review, and we are glad to hear your mum enjoys taking part in the activities.
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Review from S S (Daughter of Resident) published on 12 February 2024
Submitted via Website •
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Reply from Anna Jennings, Regional Marketing Manager at Foxby Court
Thank you for taking the time to write your lovely review, and we are glad to hear your dad has had a pleasant stay at Foxby Court.
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Review from Kim B (Daughter of Resident) published on 2 February 2024
Submitted via Postal Card •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your review, and we are glad to hear that you are happy with the care your mum receives at Foxby Court.
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Review from Levi B (Friend of Resident) published on 29 January 2024
Submitted via Website •
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Reply from Anna Jennings, On Behalf of The Team at Foxby Court
Thank you for taking the time to write your kind review. We are glad to hear how happy you are with the care and support your friend receives at Foxby Court, and that he's enjoying the food.
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Review from M S (Son of Resident) published on 31 July 2023
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of at Foxby Court
Thank you for your kind words, I'll be sure to inform the staff - they will be so appreciative. We are very happy to have your parent with us and you're both part of the Foxby Court family. If there is anything else we can do you them(or you!), just ask. Thank you!
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Review from Jennifer D (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card •
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Reply from Anna Jennings, On behalf of the team at Foxby Court
Thank you for taking the time to write us a review. We are so sorry for your loss. It was an honour to be able to care for your father and he will be sadly missed by all the staff. If there is anything else we can do for you, please just let us know.
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Review from Teresa E (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card •
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Reply from Anna Jennings, On behalf of the team at Foxby Court
Thank you for taking the time to write your review. We are happy that you were satisfied with the care given to your mother and we will pass your comments on to the team.
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Review from D E (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card •
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Reply from Lindsay Watson, Home Manager at Foxby Court
We are so very sorry for your loss. It was a great honour for the team at Foxby Court to care for your mum and she will be missed by us all. We really appreciate you taking the time to say such kind words at what must be a difficult time for your family.
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Review from Deborah D (Daughter of Resident) published on 7 March 2023
Submitted via Postal Card •
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Reply from Rowen Campbell, on behalf of the team at Foxby Court
Thanks for sharing your experience of Foxby Court. I'm glad the team was able to support you as a family, as well as your mother. I'll pass on your comments as I know it means a lot to them.
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Review from Donald H (Cousin of Resident) published on 20 October 2022
Submitted via Postal Card •
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Review from Jeffrey E (Friend of Resident) published on 14 October 2022
Submitted via Postal Card •
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Review from N C (Son of Resident) published on 20 June 2022
Submitted via Postal Card •
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Review from Carol D (Daughter of Resident) published on 29 April 2021
Submitted via Postal Card •
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Review from Paul C (Son of Resident) published on 19 April 2021
Submitted via Postal Card •
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Review from G D (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card •
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The Review Score of 9.5 (9.493) out of 10 for Foxby Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.493 for Foxby Court is calculated as follows: ( (78 Excellents x 5) + (71 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 152 Ratings = 4.493
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Foxby Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jan 2024
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Job Title: Home Manager
Joined: 2019
Sara, the Home Manager at Foxby Court, has been in the role since August 2023 but has been with the Trust for just under 5 years.
“I worked in other care homes for over 11 years as a Carer, then onto a Senior Carer. I worked 4 years on nights before I came back on days as a Care Supervisor. I then worked for 2 years as Deputy Manager. I had some time out before I became the Night Deputy in other care homes for 4 months, and 1 year as a Senior before I took the post at Foxby Court as a Senior Carer. After 4 months with OSJCT, I took the Head of Care role, which I have done for over 4 years before becoming the Home Manager.”
“I enjoy working in the care sector and enjoy helping people in the best way possible. Delivery of care is paramount, and I enjoy helping with the different care needs through the different stages of life. Being the Home Manager at Foxby Court, I am now on a new journey within my career.”
“Outside of work, I am married, and I have a son who still lives at home. My husband and I enjoy walking and seeing friends and going to new places. We are keen National Trust members.”
Sara's compassion shows both in her commitment to the residents and her long history of working in care, we're truly fortunate to have her leading the way.