Foxby Court

Middlefield Lane, Gainsborough DN21 1QR
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9.5 42 Reviews
  • Foxby Court, Gainsborough
Foxby Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided by Foxby Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sara Bland (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Foxby Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £905 – £1,060
    • Self-Funded Residential Dementia Care £1,060 – £1,110
    • RESPITE Self-Funded Residential Care £980 – £1,130
    • RESPITE Self-Funded Residential Dementia Care £1,130 – £1,180
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Foxby Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 42, showing 1-20
9.5

Foxby Court has a Review Score of 9.5 (9.493) out of 10, based on 13 reviews in the last 2 years. Over all time Foxby Court has 42 reviews.

Overall Experience

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  • 1
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Clean, friendly, approachable staff. Residents always look happy, always look clean and well looked after and supported. Rooms are always clean and tidy. Main areas of the building also well maintained. Lots of decorating happening and new flooring which is nice to see. I feel very happy and confident
in leaving my parent in the care of Foxby Court.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your lovely review. The team appreciate your feedback, and we are glad to hear you are happy with the care provided at Foxby Court.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the carers try to make the resident feel safe. I can see how difficult it is for the cares and Foxby have some special people working there. I have had good support from the home wherever mum has been unwell. Only this month I mentioned mum was not herself and didn't want to drink. I had
tried to coax her for an hour with her afternoon cup of tea. The carer said she would sit with her at teatime and encourage her. The management staff are always approachable and the phone is always picked up when I have needed to ring.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your review, the team really appreciate the kind feedback.


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Overall Experience  Overall Experience 4.0 out of 5

I find the care home to be clean and tidy. The residents always look very clean, and the food is very good. My only criticism is that when a resident needs the toilet, sometimes they can be waiting a while for someone to come and assist them.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your review, the team really appreciate the feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I was a regular visitor to Foxby Court and was always made extremely welcome by all members of staff. My friend was well looked after, her nails neatly trimmed and her hair clean and styled nicely. Although my friend suffered from dementia and her mood was variable, the staff always treated her with
kindness and respect. My friend's room was very pleasant, with ensuite toilet facilities, always cleaned to a good standard. During my visits, I also used to chat with many of the other residents, all who seemed settled and happy. Although I didn't see any of the meals, as I would settle my friend in the dining room ready and then leave, the menus always sounded appetising, with a choice of main and dessert. On a couple of occasions, I coincided with a lady doing a music session, which the residents seemed to particularly enjoy and on another, they were just finishing a quiz. I would certainly not hesitate to recommend Foxby Court and thank the staff for their hard work and kindness.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your kind review. The team is glad you have had a positive experience visiting your friend at Foxby Court, and the team really appreciate your kind recommendation for the home.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been admitted to Foxby Court the pressure on the family has been eased considerably and we are satisfied her needs have been met. We are grateful as a family that the care she has received has been outstanding and this has been a weight lifted off our shoulders. Her medication needs
have been met which has been a great concern and we feel she is treated with dignity and respect. We cannot expect anymore from Foxby Court.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your lovely review. We are glad to hear your family is under less pressure now your mother is at Foxby, and you are happy that all of her care needs are being met in the home.


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Overall Experience  Overall Experience 4.0 out of 5

My mum is well looked after. She is happy and she joins in with the entertainment. I am kept informed about her needs and if she has a fall or anything. The carers all seem to get on well with my mum.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your lovely review, and we are glad to hear your mum enjoys taking part in the activities.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful respite care given to Dad over the last two weeks, nothing was too much trouble for the staff even when they were busy. We really appreciate all the help we have received. Very best wishes to all the staff at Foxby Court.

Reply from Anna Jennings, Regional Marketing Manager at Foxby Court

Thank you for taking the time to write your lovely review, and we are glad to hear your dad has had a pleasant stay at Foxby Court.


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Overall Experience  Overall Experience 5.0 out of 5

Carers are really good towards my mother and who ever visits her.

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your review, and we are glad to hear that you are happy with the care your mum receives at Foxby Court.


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Overall Experience  Overall Experience 5.0 out of 5

Foxby Court is lovely, the staff are great and very friendly. The care given is great and they have been looking after my friend very well.
The food must be good because he tells me how he has seconds and is eating much better. The cleanliness is superb, and everywhere is spotless.
I’m very happy
with the care and support given by everyone at Foxby Court!

Reply from Anna Jennings, On Behalf of The Team at Foxby Court

Thank you for taking the time to write your kind review. We are glad to hear how happy you are with the care and support your friend receives at Foxby Court, and that he's enjoying the food.


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Overall Experience  Overall Experience 5.0 out of 5

Total care and concern that matches my own. Nothing is too much, even when busy. I am treated as a full partner in the relationship and am kept abreast of all developments. Thanks to you all.

Reply from Helen Dearing, On behalf of at Foxby Court

Thank you for your kind words, I'll be sure to inform the staff - they will be so appreciative. We are very happy to have your parent with us and you're both part of the Foxby Court family. If there is anything else we can do you them(or you!), just ask. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Foxby Court Care Home enough. The care they have shown my father is exemplary. His final years have been a joy because of them. He became a different person after a difficult few years after my mother died.
All of the staff are excellent. They knew him and treated him with
respect even when it was difficult.
Thank you from all of my family.

Reply from Anna Jennings, On behalf of the team at Foxby Court

Thank you for taking the time to write us a review. We are so sorry for your loss. It was an honour to be able to care for your father and he will be sadly missed by all the staff. If there is anything else we can do for you, please just let us know.


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Overall Experience  Overall Experience 4.0 out of 5

I was very satisfied with the standard of care and the treatment the staff and management gave to my mother but more important was the staff from kitchen and washing with dignity.

Reply from Anna Jennings, On behalf of the team at Foxby Court

Thank you for taking the time to write your review. We are happy that you were satisfied with the care given to your mother and we will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

When we, unfortunately, realised Mum needed more care than we could give we looked at homes. The very first time we stepped foot in Foxby Court we knew we'd found Mum's home from home. The staff are exceptional and became Mum's extended family very quickly. During covid when we could not visit we were
grateful she had all her 2nd family around her, it gave us great comfort. We recently lost Mum and the staff immediately opened their arms and heart to us. We laughed and cried together and I will forever hold them dear. Look no further, this home and staff are awesome.

Reply from Lindsay Watson, Home Manager at Foxby Court

We are so very sorry for your loss. It was a great honour for the team at Foxby Court to care for your mum and she will be missed by us all. We really appreciate you taking the time to say such kind words at what must be a difficult time for your family.


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Overall Experience  Overall Experience 4.0 out of 5

During the time my mum was at the care home, all of the staff showed kindness and compassion and were all very friendly and approachable which was very comforting as a family member to know.

Reply from Rowen Campbell, on behalf of the team at Foxby Court

Thanks for sharing your experience of Foxby Court. I'm glad the team was able to support you as a family, as well as your mother. I'll pass on your comments as I know it means a lot to them.


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Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with my cousin's progress. We see a total transformation in his appearance. Very happy with the way the staff care for him. It reflects in his demeanor. He is very happy.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week. The staff and carers are exceptional and take care of my friend excellently. Couldn't wish for a better place for him to stay in as he is happy where he is. Thank you for the great work you all do.

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Overall Experience  Overall Experience 5.0 out of 5

I wish to say how extremely happy I am with the excellent care my mum receives from Foxby Court. The staff are very kind, thoughtful and caring, they treat Mum with dignity and look after her very well indeed! Her room is always clean and tidy and she loves the menu and whenever she needs anything,
they're always there for her! Have great peace of mind knowing all this - Mum is very happy in her new surroundings! Well done to all staff and management have been great, sorting visiting through tough times!

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very friendly and helpful in the past year. My mother is being very well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Superb staff. Home spotlessly clean.

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Overall Experience  Overall Experience 5.0 out of 5

A friendly environment for elderly people. My mum has been a resident since September 2018 following a fall. She is 97-tears-old. She is very happy at Foxby Court. The staff do a wonderful job - we have a nominated carer assistant if we want to discuss any aspect of Mum's care plan. The meals are very
high quality. I am happy to recommend Foxby Court.

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Current Review Score: 9.5 (9.493)

Overview of Review Score

The Review Score of 9.5 (9.493) out of 10 for Foxby Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.493 for Foxby Court is calculated as follows: ( (78 Excellents x 5) + (71 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 152 Ratings = 4.493

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxby Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Sara

Sara Bland

Job Title: Home Manager

Joined: 2019

Sara, the Home Manager at Foxby Court, has been in the role since August 2023 but has been with the Trust for just under 5 years.


“I worked in other care homes for over 11 years as a Carer, then onto a Senior Carer. I worked 4 years on nights before I came back on days as a Care Supervisor. I then worked for 2 years as Deputy Manager. I had some time out before I became the Night Deputy in other care homes for 4 months, and 1 year as a Senior before I took the post at Foxby Court as a Senior Carer. After 4 months with OSJCT, I took the Head of Care role, which I have done for over 4 years before becoming the Home Manager.”


“I enjoy working in the care sector and enjoy helping people in the best way possible. Delivery of care is paramount, and I enjoy helping with the different care needs through the different stages of life. Being the Home Manager at Foxby Court, I am now on a new journey within my career.”


“Outside of work, I am married, and I have a son who still lives at home. My husband and I enjoy walking and seeing friends and going to new places. We are keen National Trust members.”


Sara's compassion shows both in her commitment to the residents and her long history of working in care, we're truly fortunate to have her leading the way.


Frequently Asked Questions about Foxby Court

What types of Care is Foxby Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Foxby Court provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Foxby Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Foxby Court?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foxby Court to the centre of Gainsborough?

0.9 mile(s) as the crow flies, distance by road may be significantly further.