Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Foxby Court has a Review Score of 9.5 (9.493) out of 10, based on 13 reviews in the last 2 years. Over all time Foxby Court has 42 reviews.
Review from Alison (Relative of Resident) published on 21 June 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen F (Resident) published on 16 March 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.493) out of 10 for Foxby Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.493 for Foxby Court is calculated as follows: ( (78 Excellents x 5) + (71 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 152 Ratings = 4.493
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Foxby Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jan 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Joined: 2019
Sara, the Home Manager at Foxby Court, has been in the role since August 2023 but has been with the Trust for just under 5 years.
“I worked in other care homes for over 11 years as a Carer, then onto a Senior Carer. I worked 4 years on nights before I came back on days as a Care Supervisor. I then worked for 2 years as Deputy Manager. I had some time out before I became the Night Deputy in other care homes for 4 months, and 1 year as a Senior before I took the post at Foxby Court as a Senior Carer. After 4 months with OSJCT, I took the Head of Care role, which I have done for over 4 years before becoming the Home Manager.”
“I enjoy working in the care sector and enjoy helping people in the best way possible. Delivery of care is paramount, and I enjoy helping with the different care needs through the different stages of life. Being the Home Manager at Foxby Court, I am now on a new journey within my career.”
“Outside of work, I am married, and I have a son who still lives at home. My husband and I enjoy walking and seeing friends and going to new places. We are keen National Trust members.”
Sara's compassion shows both in her commitment to the residents and her long history of working in care, we're truly fortunate to have her leading the way.